Eaton Electrical 9120 manual If You Have a Question, Customer Support

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If You Have a Question

Customer Support

If you have a question or problem, Table 10, Troubleshooting, may help. If you need more help, please have your UPS model number and serial number (on the back label) nearby, and call the Eaton Powerware office nearest you (see the offices section). Eaton Powerwares’ service technicians have in-depth knowledge of the UPS and power problems.

Eaton Powerware may tell you the UPS must be returned. If this happens, we will give you a Return Authorisation (RA) number. When you return a Powerware 9120 to the factory for any reason, please use the original packing material in which your unit was shipped to you. You may be responsible for repair charges for damaged units which are not packed in Powerware packing material. If you have discarded the orig- inal packing material, please call the nearest Eaton Powerware office so that we can ship new packing material to you. If you have any questions, please feel free to call or fax the nearest Eaton powerware office. Please do not return your Powerware 9120 without calling Eaton powerware first. Eaton Powerware will advise you where to ship your Powerware 9120.

Eaton Powerware reserves the right to change specifications without prior notice.

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Contents Powerware Powerware Customer Support If You Have a QuestionTable of Contents Important Safety Instructions Safety InstructionsPowerware 9120 Controls and Indicators UPS FeaturesVA Rear Panel VA and 1000VA Rear PanelConnector Do not use this connection for modems or telephones Quick StartupLCD Message Description Display ModeOperation UPS Front PanelTurning the UPS On Standby ModeDiagnostic Tests Starting the UPS on BatteryConfiguration Mode ConfigurationParameter LCD Message Description Default Settings Configuration Mode ParametersConfiguration Mode Parameters Load Segments Additional UPS FeaturesInverter Shutdown Network Transient ProtectorCommunication Port Pin Assignment Communication PortCommunication Slot SNMP/Web AdapterRelay Card AS/400 Pin Assignment Installing Lansafe SoftwarePin Number Signal Name Definition Direction Relay CardReplacing the Batteries Recycling the Used Battery How to Replace Internal BatteriesSpecifications Electrical Input 240V ModelsElectrical Output 240V Models Weights and Dimensions UPS 240V Models Environmental and Safety 240V Models2000 VA BatteryTroubleshooting Audible Alarms and UPS ConditionsSilencing an Audible Alarm Troubleshooting LCD Message or Possible Cause Action Condition Over-Charge Warranty Information WarrantyPage Dandenong VIC Australia Standard Warranty Registration Web Site Customer Service Offices Eaton Powerware Australia/New Zealand Offices
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