BridgeWave AR60X manual Contact Information, Return Material Authorization RMA

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AR60X Installation Manual

1.3 Contact Information

Technical Assistance and Customer Service

BridgeWave distributors are authorized local service providers and are responsible for immediate customer support. If problems are not resolved, contact BridgeWave Customer Service for assistance:

Santa Clara, CA USA

Tel: 408.567.6906

Fax: 408.567.0775

Email: support@bridgewave.com

Return Material Authorization (RMA)

Should BridgeWave equipment have to be returned for repair or replacement, an RMA number must be obtained from BridgeWave or the local BridgeWave distributor. When returning equipment, be sure to write the RMA number on the outside of the shipping carton.

BridgeWave Sales

E­mail:sales@bridgewave.com

Inside Sales:

+1.866.577.6908

1

580­00517, rev B

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Contents AR60X Wireless Ethernet Links Export Control Copyright Notice & DisclaimerProduct Compatibility Safety Regulatory Information Equipment PrecautionsTable of Contents Purpose of Manual IntroductionPrior Knowledge Contact Information Return Material Authorization RMALine of Sight LOS Equipment ChecklistSite Planning GeneralAntenna Location Link DistanceCabling Grounding & Lightning ­3 14­gauge DC power cable with crimp connectorsEnvironmental Cabling Diagram Equipment Unpacking InstallationQty Description Equipment InventoryInstallation Tools Tighten bolts Securely Antenna Mount InstallationTighten bolts securely AR60X Installation Manual Antenna and Radio Installation ­9 Captive radio bolt detail ­10 Attaching the radio to the back of the antenna ­12 Elevation up/down adjustment Fiber Cabling Cable InstallationOptional Copper Ethernet Cabling Ground Cabling Introduction Ice Shield Canopy InstallationQty Description AR60X Installation Manual Antenna Alignment Auto Calibration States ­10 Quality Voltage Graph 10QUAL and RSL Test Cable Radio Link Status Indicators Network Port Statistics Connecting Network EquipmentContact BridgeWave support to obtain a login account Appendix a TroubleshootingAR60X Installation Manual Distance Appendix B RSL Voltage vs. DistanceLimited Hardware Warranty Std. Limited Warranty & SW LicenseLimitation of Remedy and Liability Provisions