BridgeWave SLE100 Contact Information, Technical Assistance and Customer Service

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SLE100 Installation Manual

1.3 Contact Information

Technical Assistance and Customer Service

BridgeWave distributors are authorized local service providers and are responsible for immediate customer support. If problems are not resolved, contact BridgeWave Customer Service for assistance:

Santa Clara, CA USA

Tel: 408.567.6906

Fax: 408.567.0775

Email: support@bridgewave.com

Return Material Authorization (RMA)

Should BridgeWave equipment have to be returned for repair or replacement, an RMA number must be obtained from BridgeWave or the local BridgeWave distributor. When returning equipment, be sure to write the RMA number on the outside of the shipping carton.

BridgeWave Sales

 

E-mail:

sales@bridgewave.com

Inside Sales:

+1.866.577.6908

2

590-00532, rev A

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Contents SLE100 Fast Ethernet Links Export Control Copyright Notice & DisclaimerProduct Compatibility Safety Regulatory Information Equipment PrecautionsTable of Contents Purpose of Manual IntroductionPrior Knowledge BridgeWave Sales Technical Assistance and Customer ServiceReturn Material Authorization RMA Contact InformationLine of Sight LOS Equipment ChecklistSite Planning GeneralCabling Antenna LocationGrounding & Lightning Cabling DiagramEnvironmental Qty Description InstallationEquipment Unpacking Equipment InventoryDescription Qty Installation Tools Wall Mounting Instructions Radio Mount InstallationAttaching the Yoke to the Mounting Bracket Wall Mount Hole Drilling Template Pole Mounting Instructions Pole-Mount Bracket AssemblyAttaching Pole Mount Brackets to Wall Mount Bracket Attaching Pole Mount Brackets and Yoke to Pole Polarization Diamond Orientations Radio InstallationAttaching the Radio to the Yoke Perform steps 1 -3 on both ends of the link Cable Installation SLE100 Installation Manual Introduction Optional Ice Shield Canopy InstallationOptional Kit Installation InstructionsAttaching the Ice Shield Re-install the O bolt Antenna Alignment Mirror Ig h tWrong 11 RSL & Qual Test Leads Qual & RSL Test Cable12 RSL and Quality Test Cable Connection Point 14 Radio Link Up and Power LED’s Network Port Statistics Configuring Network EquipmentProblem Possible Cause Resolution Appendix a TroubleshootingSLE100 Installation Manual Appendix B RSL Voltage vs. Distance Limited Hardware Warranty Std. Limited Warranty & SW LicenseLimitation of Remedy and Liability Provisions