AVE VSI-Pro Max operation manual Problem Solving Guide, Appendix a

Page 59

PROGRAMMING

5.11 HELP

“HELP” on the main-menu provides a quick reference guide of the functions of the “Up” and “Down” and “Set” buttons.

Key Definitions :

 

UP/DOWN

_ _ Change value

SET

_ _ Enter change mode

 

Save change

 

Go to position

UP AND DOWN

_ _ Save string input

UP AND SET

_ _ Erase character

 

 

Figure 101: HELP Sub-Menu

PROBLEM SOLVING GUIDE

APPENDIX A

NO DATA ON-SCREEN and/or REGISTER LED NOT FLASHING

1.Press the “Reset” button on the VSI-Pro Max front panel.

2.Incorrect register selected in the REGISTER SELECT menu.

3.Data cable is miswired.

4.Data cable is too long or did not use shielded cable.

5.May be connected to the wrong port.

6.Need RS-232 Optical Isolation so enable this feature in the VSI-Pro Max

REGISTER LED FLASHING but NO or Wrong DATA ON-SCREEN

1.Incorrect register selected in the REGISTER SELECT menu.

2.Baud Rate wrong, change to Auto Baud rate and do transaction

3.Interface Type set wrong

3.Data cable is miswired.

4.Data cable is too long or did not use shielded cable.

5.May be connected to the wrong port.

PROBLEMS WITH ECR / TPIF BOARDS

1.Upon regsiter power up verify on-screen ECR power up test. 2.Check that the board is seated properly in the register.

3.Check jumper settings on the board if applicable.

4.For ECR boards make sure the 2 pin data cable is plugged in correctly.

PROBLEMS WITH N2RS, NCR2RS, DTS2RS, B2RS ETC.

1.Check the cable to the register.

2.If VSI-Pro Max was working and stopped, power cycle the system. Turn off the register, unplug the power to the N2RS, and unplug the power to the VSI-Pro. Now power up the system, plug in the VSI-Pro and the N2RS. Turn on the register and do a transaction. The data should re-appear.

3.Check the cable between the VSI-Pro Max and the N2RS.

VSI-Pro Max POS / Cash Register Interface

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Contents September VSI-PRO MAXVSI-Pro Max Contents Figures Register Select Sub-Menu ContentsRecerve RX Test Sub-Menu VSI / VSI+ / VSI-Pro / VSI-Pro Max Backward Compatibility IntroductionFeatures Features & SpecificationsDTR / DSR SpecificationsConnections LED IndicatorsRTS PIN # Signal Name RS232DTR DSRTo Earth Ground for Surge Suppression PIN # Function DirectionRS-232 DB9F Shielding Grounding and IsolationVideo Surge / Lightning Protection Front Panel Controls Down Up Set ResetUser Front Panel Controls Changing the Horizontal Position Register Select ProgrammingGetting Started Main Programming MenuTCP/IP Limitations TCP/IPNext page Exit Addressable VSI VSI-ADD Model TK-T500 Mode Emulating ExitMode Emulating Exit GenericJournalprinter Receiptprinter Delta SonoDresser Wayne POS / CDU NucleusPC G-SITE GasboyDevice Console Device Address Exit GilbarcoNCR Source TypeLocal VSS Micros IDN Network Micros ISN Network Exit Device Printer Device Address ANY Modetap ExitNucleus Printer Title Display on Console ID ANY Working Mode ExitWorking Mode TAP Exit NorandSicom Sharp 750 ER-01PUTAP Emulate TAP US Emulate US TAP EmulateTerminal Exit TkmaxUniwell Device Address ANY Address on ExitBackground Grayscale Screen SetupText Grayscale Clock Sub-Menu Language English Exit TitlerTitler OFF Exit TitleDisplay Character / Line Text DisplayChoices NONE, 6, 12, 20, 30, 60, 120, 180 Display Left JustificationRS-232 Register Settings Network Settings ExitCommunication Interface TypeChoices ON, OFF Choices ASCII, VSI-ADD, VNet, Dallmeier, MvdrChoices NONE, ODD, Even Choices 7 orChoices GENERIC, MASTER, SLAVE, OFF Type OFF Address Protocol Regcom 9.6K Baud Rate9600 TypeException Report Overview Exception ReportsPrinter or DVR Output Hard Alarm OutputON-SCREEN Flags View Exceptions Total Exception000 Total ExceptionsDest ID SCR ID Exit DMS-3001 DVR-3011,3021 MVDR3000, MVDR5000DVR DB9F VSI-Pro Max DB9MChoices 1 through 00,000,000.00 00,000,000.00Operator None Exit Exception noProgramming Note History Buffer ON/OFFChoices NONE, IN, OUT Negative ExceptionChoices 00,000,000.00-99,999,999.99 OperatorOUT Range EqualScroll Matching Greater thanLess than Triggered Text Video Loss OFF Exit Alarm OutputsScroll Matching Timeout Exit 010Choices no Normally open, NC Normal closed Alarm noChoices 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 Normal State30S Display Text OFF Output Text RTS Triggered DelayChoices 6, 12, 30, 60, 120, 180 Triggered TextChoices Manual, 1s, 2s, 3s, 4s, 5s, 10s, 20s, 30s, 1M Display TextChoices OFF, 1S, 5S, 10S, 20S, 30S, 1M, 5M, 10M SET Triggered TextReceive RX Test TEST/DEMO ModePort 1 Test Data Capture Register Demo Version ID Exit Port 1 TestRX / TX Test RX Baudrate Auto TX Baudrate2400 Parity None Data BIT Handshaking OFF Baudrate Detection Capture to Port Capture to Memory Dump Memory ExitCapture to Port PIN DOWNLOAD/UPLOAD SetupDemo Demo on Power UP OFF Exit DOWNLOAD/UPLOAD Data CableDOWNLOAD/UPLOAD Setup Using VSI-Pro Max to VSI-Pro Max DOWNLOAD/UPLOAD Setup Sub-Menu Download Setup Upload Setup Update Firmware ExitVSI-Pro Max Remote Program Downloading Ver DOWNLOAD/UPLOAD Setup Using a PCSoftware Installation Remote Menu Click the Tab Remote and you will see the following MenuPC / Laptop DB9F VSI-Pro DB9M File MenuAbout Menu Communication Cable Pin OutVSI-Pro Max Firmware Download Utility Download SetupVSI-Pro Firmware Download Menu Connect To Menu In-System Programming Display Appendix a Problem Solving GuideCharacters JITTER, JUMP, or Skew No Network Communication or LED FlashingNo Data to the DVR from Master No Video on MonitorAppendix a Problem Solving GuideVL Video Error LED not on but Video Looks BAD VL Video Error LED on but Video Looks GoodAppendix B Hard Alarm OutputScrew Terminals Appendix CDVR Text Input Connections DVR DB9M DB9FVSI-Pro Max RJ45 Pin Outs RJ45 Out UTP Connections Appendix DAGC RS DB-9F VSI-Pro DB-9M Appendix EP2RS Parallel to Serial Converter Front PanelAppendix F USB to RS-232 ConverterVsib DB-9M VSI-Pro DB-9M Vsib InstallationAppendix G Vsib for Thai, Korean or Chinese LanguagesAppendix H Ansi Driver Commands AppendixECR / Tpif Interface Cards RS-232 to RS-485/422 Converter PCB Appendix JRXD TXD GND Tcpip 232 Adapter Appendix KTcpip 232 Adapter Tcpip DB-9MVSI-Pro Max Network Capability Appendix LVSI-Pro Max Networking Network TypesDVR Master / Hydra Appendix MRS-485 Network Appendix M Master / HydraAVE DVRHydra and Regcom Dipswitch SettingsMaster Protocol AVE POS Networking Protocol VSI-ADD ProtocolESC Addr Text to be Displayed Network ProtocolDVR RS-485 Vnetworker Appendix MRS-485 Vnetworker IntroductionFiles View StatusWindows Windows Tile Horizontally Windows Tile Vertically Remote Keyboard Address SelectAppendix N AL-16 Alarm Output AdapterCash Drawers, Safes and Security Doors Access Control PanelsAppendix O POS & Cctv Applications PTZ ControlLimited Warranty Limited Warranty Appendix PAppendix Q Master ResetLimited Warranty Doing a Master Reset Clears ALL ProgrammingNorth America