Multitech MT5600BL manual MultiModemII User Guide, Table of Contents, None of the Indicators Light

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None of the Indicators Light

MultiModemII User Guide

Table of Contents

Chapter 7 - Troubleshooting

41

None of the Indicators Light

41

The Modem Does Not Respond to Commands

42

The Modem Cannot Connect When Dialing

43

The Modem Disconnects While Online

44

The Modem Cannot Connect When Answering

45

File Transfer Is Slower Than It Should Be

45

Data Is Being Lost

45

There Are Garbage Characters on the Monitor

46

The Modem Doesn’t Work with Caller ID

46

Fax and Data Software Can’t Run at the Same Time

46

Appendix A - Regulatory Compliance

47

FCC Part 68 Telecom

47

Fax Branding Statement

48

Canadian Limitations Notice

48

EMC, Safety, and R&TTE Directive Compliance

49

International Modem Restrictions

49

New Zealand Telecom Warning Notice

49

South African Notice

50

Appendix B - Technical Specifications

51

Appendix C - Upgrading the Firmware

53

Introduction

53

Upgrade Overview

57

Step 1 - Identify the Modem Firmware

57

Step 2 - Identify the Current Firmware Version

58

Step 3 - Download the Upgrade File

58

Step 4 - Extract the Upgrade Files

58

Step 5 - Clear Your Stored Paramenters

59

Step 6 - Upgrade the Modem’s Firmware

59

Step 7 - Restore Your Parameters

59

Appendix D - Installing a Modem Under Linux

60

Introduction

60

Standard Linux Serial Port Definitions

60

Installation

60

Setup

60

Appendix E - Pin Descriptions

62

RS-232 Pin Descriptions

62

RS-232 Cable Pinouts

63

Leased Line Pinouts

64

Index

65

Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E)

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Contents Data/Fax Modem User Guide MT5600BA/BL SeriesMT5600BA-V.92 MT5600BA-V.90 MT5600BL-V.90 MultiModemII User Guide Record of RevisionsTrademarks PatentsTable of Contents Table of ContentsMultiModemII User Guide None of the Indicators Light Chapter 1 - Description and Features About AT CommandsFeatures Product DescriptionSafety Warnings Connect theTwo-Wire Leased Line Step 1 - Connect the Modem to Your SystemConnect the Modem to Your PC Connect the Modem to the Telephone Line Dialup ConnectionConnect the Four-Wire Leased Line Connect the Modem to the AC Power OutletPower-On Test Connect the Phone to the Modem OptionalStep 2 - Install the Modem Driver Installing the Modem Driver for Windows 98/Me/2000 XPInstalling the Modem Driver for Windows NT Removing an Old Modem DriverStep 3 - Setting Your Country or Region Code Using the LCD PanelUsing the Global Wizard MT5600BA-V.92 OnlyStep 4 - Install PhoneTools Using AT CommandsHow to Change the Country/Region Code How to Verify the CodeModem Configuration Chapter 3 - Using the Front PanelLED Indicators Option Selection Liquid Crystal Display LCDMenu Structure Menu Overview TrunksLimbs BranchesStatus Trunk Limbs TwigsBasic Options Trunk LimbsBranches TwigsBasic Options Trunk, continued Continued from previous pageAdvanced Options Trunk Advanced Options Trunk, continued Diagnostic Options Trunk Remote Configuration Options TrunkLimb Phone Number Memory Options Trunk Caller ID Options TrunkMenu Options StatusBasic Options ASYNC, NORM? Normal asynchronous transmission using the Advanced Options VIEW S-REGISTER SETTINGS. Use the Æ, È, ÇÅ, and Enter buttons to select the number of the S-register whose value you want displayed. To scroll through a list of digits, press the ÇÅ and È buttons. To go to the next position, press the Æ button. To back up or to exit without saving, press the Æ button several times. To display the value, press the Enter button. Same as the Sr? command Diagnostic Options Remote Configuration OptionsPhone Number Memory Options Caller ID Options Two-Wire Setup Chapter 4 - Leased Line OperationFour-Wire Setup Dial Backup and Leased-Line Restoral Dial Backup and Leased Line Restoral Setup10. Press the Æ button to go to the next digit in the number Chapter 5 - Remote Configuration Basic ProcedureSetup Changing the Remote Configuration PasswordChanging the Remote Escape Character Setup Procedures AT Command MethodChapter 6 - Callback Security Turning Callback Security On and OffAT Command Method Assigning Callback PasswordsFront Panel Method Assigning Callback Phone Numbers Front Panel MethodCalling Procedure Callback Security Commands Command #DBn Callback Enable/DisableCommand #CBN y= - x Store Callback Number Command #CBP y= x Store Callback PasswordLocationPasswordPhone Number Callback Assignments FormChapter 7 - Troubleshooting None of the Indicators LightThe Modem Does Not Respond to Commands The Modem Cannot Connect When Dialing The Modem Disconnects While Online File Transfer Is Slower Than It Should Be The Modem Cannot Connect When AnsweringData Is Being Lost The Modem Doesn’t Work with Caller ID There Are Garbage Characters on the MonitorFax and Data Software Can’t Run at the Same Time Appendix A - Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Canadian Limitations NoticeInternational Modem Restrictions EMC, Safety, and R&TTE Directive ComplianceNew Zealand Telecom Warning Notice South African Notice Appendix B - Technical Specifications loop Upgrade Overview Appendix D - Upgrading the FirmwareIntroduction Step 1 - Identify the Modem FirmwareStep 4 - Extract the Upgrade Files Step 3 - Download the Upgrade FileStep 2 - Identify the Current Firmware Version Step 7 - Restore Your Parameters Step 6 - Upgrade the Modem’s FirmwareStep 5 - Clear Your Stored Paramenters Appendix E - Installing a Modem Under Linux Using the Terminal Program Minicom to Verify OperationStandard Linux Serial Port Definitions InstallationUsing the Modem to Call the Internet Calling the ISPAnswering Calls 3. Select Dialup Configuration ToolAppendix F - Pin Descriptions RS-232 Pin DescriptionsRS-232 Cable Pinouts Appendix F - Pin DescriptionsLeased Line Pinouts DTE Mini-DIN 8-pin connectorDCE DB-25 connector HSKi CTS HSKo RTSIndex