Multitech MT5600BA, MT5600BL manual Clear Your Stored Paramenters, Upgrade the Modem’s Firmware

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Step 5 - Clear Your Stored Paramenters

Appendix C - Upgrading the Firmware

Step 5 - Clear Your Stored Paramenters

Before you flash your modem, you should record the parameters that are currently stored in it, so you can reprogram it after flashing. After you have recorded them, send the AT&F command to the the modem to clear the stored parameters.

1.Run your favorite terminal program. If you are using Windows 95, Windows 98, Windows NT, or Windows 2000, you can use HyperTerminal.

2.In the program’s terminal window, type AT&V and press Enter to list your modem’s current parameters.

3.Record your parameters by saving the screens and sending them to your printer.

4.Type AT&F and press Enter to clear your stored parameters and reset your modem to factory default.

5.Close the terminal program.

Step 6 - Upgrade the Modem’s Firmware

Before you begin the following procedure, read the README.TXT file extracted from the upgrade archive file. Note the file name for the boot code (e.g., F35ALOAD.S37) and the file name for the new firmware (e.g., BKQG300G.HEX).

WARNING: Never install an older version of firmware over a newer version. Doing this WILL DESTROY THE FLASH PROM! If the flash PROM is destroyed, the modem must be sent in for repair.

1.Run Flash Wizard by double-clicking its icon or file name, or by selecting it from the Start menu. The Identifying Devices dialog box is displayed as Flash Wizard locates and identifies the devices connected to your system.

Note: If the message ERROR: No valid devices detected is displayed, verify that the modem is turned on and that all cables are correctly and securely attached.

2.Click the modem to be upgraded, and then click Next to proceed.

3.Select the port to be upgraded from the Port list, select the appropriate .HEX file from the Hex File list, and then click Next to continue.

Note: Do not use FLASHLDR.HEX. This file is used internally by Flash Wizard.

4.The Progress dialog box appears, showing a status bar that indicates the progress of the upgrade.

Caution: Any disruption of the program during this stage of the upgrade can cause your modem to become inoperable. Wait for the Next button to become active before proceeding.

5.When the flash upgrade is complete, the message Programming Complete appears. Click Next to continue.

6.The Results dialog box appears next. Click Finish to exit Flash Wizard.

Step 7 - Restore Your Parameters

Your modem has been updated. You can now open your terminal program to reprogram your modem parameters or to confirm the update by typing ATI3 in the terminal window and pressing Enter.

Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E)

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Contents Data/Fax Modem User Guide MT5600BA/BL SeriesMT5600BA-V.92 MT5600BA-V.90 MT5600BL-V.90 Patents MultiModemII User GuideRecord of Revisions TrademarksTable of Contents Table of ContentsMultiModemII User Guide None of the Indicators Light Product Description Chapter 1 - Description and FeaturesAbout AT Commands FeaturesSafety Warnings Connect the Modem to the Telephone Line Dialup Connection Connect theTwo-Wire Leased LineStep 1 - Connect the Modem to Your System Connect the Modem to Your PCConnect the Phone to the Modem Optional Connect the Four-Wire Leased LineConnect the Modem to the AC Power Outlet Power-On TestRemoving an Old Modem Driver Step 2 - Install the Modem DriverInstalling the Modem Driver for Windows 98/Me/2000 XP Installing the Modem Driver for Windows NTMT5600BA-V.92 Only Step 3 - Setting Your Country or Region CodeUsing the LCD Panel Using the Global WizardHow to Verify the Code Step 4 - Install PhoneToolsUsing AT Commands How to Change the Country/Region CodeModem Configuration Chapter 3 - Using the Front PanelLED Indicators Option Selection Liquid Crystal Display LCDMenu Structure Branches Menu OverviewTrunks LimbsLimbs Twigs Status TrunkTwigs Basic Options TrunkLimbs BranchesContinued from previous page Basic Options Trunk, continuedAdvanced Options Trunk Advanced Options Trunk, continued Diagnostic Options Trunk Remote Configuration Options TrunkLimb Caller ID Options Trunk Phone Number Memory Options TrunkStatus Menu OptionsBasic Options ASYNC, NORM? Normal asynchronous transmission using the Advanced Options VIEW S-REGISTER SETTINGS. Use the Æ, È, ÇÅ, and Enter buttons to select the number of the S-register whose value you want displayed. To scroll through a list of digits, press the ÇÅ and È buttons. To go to the next position, press the Æ button. To back up or to exit without saving, press the Æ button several times. To display the value, press the Enter button. Same as the Sr? command Diagnostic Options Remote Configuration OptionsPhone Number Memory Options Caller ID Options Chapter 4 - Leased Line Operation Two-Wire SetupFour-Wire Setup Dial Backup and Leased Line Restoral Setup Dial Backup and Leased-Line Restoral10. Press the Æ button to go to the next digit in the number Changing the Remote Configuration Password Chapter 5 - Remote ConfigurationBasic Procedure SetupChanging the Remote Escape Character Turning Callback Security On and Off Setup ProceduresAT Command Method Chapter 6 - Callback SecurityAT Command Method Assigning Callback PasswordsFront Panel Method Front Panel Method Assigning Callback Phone NumbersCalling Procedure Command #CBP y= x Store Callback Password Callback Security CommandsCommand #DBn Callback Enable/Disable Command #CBN y= - x Store Callback NumberCallback Assignments Form LocationPasswordPhone NumberNone of the Indicators Light Chapter 7 - TroubleshootingThe Modem Does Not Respond to Commands The Modem Cannot Connect When Dialing The Modem Disconnects While Online File Transfer Is Slower Than It Should Be The Modem Cannot Connect When AnsweringData Is Being Lost The Modem Doesn’t Work with Caller ID There Are Garbage Characters on the MonitorFax and Data Software Can’t Run at the Same Time FCC Part 68 Telecom Appendix A - Regulatory ComplianceCanadian Limitations Notice Fax Branding StatementInternational Modem Restrictions EMC, Safety, and R&TTE Directive ComplianceNew Zealand Telecom Warning Notice South African Notice Appendix B - Technical Specifications loop Step 1 - Identify the Modem Firmware Upgrade OverviewAppendix D - Upgrading the Firmware IntroductionStep 4 - Extract the Upgrade Files Step 3 - Download the Upgrade FileStep 2 - Identify the Current Firmware Version Step 7 - Restore Your Parameters Step 6 - Upgrade the Modem’s FirmwareStep 5 - Clear Your Stored Paramenters Installation Appendix E - Installing a Modem Under LinuxUsing the Terminal Program Minicom to Verify Operation Standard Linux Serial Port Definitions3. Select Dialup Configuration Tool Using the Modem to Call the InternetCalling the ISP Answering CallsRS-232 Pin Descriptions Appendix F - Pin DescriptionsAppendix F - Pin Descriptions RS-232 Cable PinoutsHSKi CTS HSKo RTS Leased Line PinoutsDTE Mini-DIN 8-pin connector DCE DB-25 connectorIndex