Multitech MT5600BA Description and Features, Product Description, About AT Commands, General

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Chapter 1 - Description and

Chapter 1 - Description and Features

Chapter 1 - Description and

Features

Congratulations on your purchase of the MultiModemII modem. You have acquired one of the finest intelligent data/fax modems available today from one of the world’s oldest modem manufacturers: Multi- Tech Systems, Inc. This user guide will help you install, configure, test and use your modem.

Product Description

This modem supports two-wire and/or four-wire leased lines. The four-wire leased line includes the dial backup and automatic leased line restoration features. Please note that, because leased-line operation consists of two client modems connected to each other, the maximum leased line data rate is 33.6K bps.

The MT5600BA-V.92 modem supports both two-wire and four-wire leased lines. The MT5600BA modem supports a two-wire leased line.

The MT5600BL modem supports a four-wire leased line.

The MultiModemII offers interactive automatic dialing. You can store four command lines or telephone numbers of up to 30 characters each in the modem’s nonvolatile memory. The modem pulse- or tone- dials, and recognizes dial tones and busy signals for reliable call-progress detection. It can also detect AT&T calling card tones. It is FCC-registered for connection to telephone networks without notification to the telephone company.

The MultiModemII front panel includes a liquid crystal display and four buttons, which together can be used to either display the current connection status of the modem or to configure the modem. The MultiModemII also can be configured through standard AT commands.

About AT Commands

AT Commands for this product are published in a separate document and included on the MT5600BA/BL System CD that accompanies your modem.

Features

General

Complies with major international standards to ensure compatibility with other modems.

Uses DTMF and tone detection to distinguish data and fax calls when used with software that supports these features.

Supports serial port speeds to 230.4K bps with compatible serial ports

Supports Caller ID (North American versions only).

Displays status and configuration information on a front panel LCD.

Data

Supports automatic fallback to slower speeds in noisy line conditions, and fall-forward to faster speeds as conditions improve.

Supports both synchronous and asynchronous data transfer.

Support two-wire leased line operation. Also supports four-wire leased line operation with dial backup and leased line restoration.

Supports callback security and remote configuration.

Supports AS400 applications.

Automatically disables compression when transferring already-compressed files.

Can autodial, redial, pulse (rotary) and touch-tone dial.

Detects dial tones and busy signals for reliable call-progress detection.

Compatible with the standard AT command set used by most communication programs.

Supports Plug and Play (PnP).

Can be flash upgraded.

Fax

Supports V.17, Class 1, and Group 3 fax standards, (V.92 support Class 2 also) allowing it to communicate with other fax modems as well as with fax machines.

Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E)

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Contents MT5600BA-V.92 MT5600BA-V.90 MT5600BL-V.90 MT5600BA/BL SeriesData/Fax Modem User Guide Record of Revisions MultiModemII User GuideTrademarks PatentsMultiModemII User Guide Table of ContentsTable of Contents None of the Indicators Light About AT Commands Chapter 1 - Description and FeaturesFeatures Product DescriptionSafety Warnings Step 1 - Connect the Modem to Your System Connect theTwo-Wire Leased LineConnect the Modem to Your PC Connect the Modem to the Telephone Line Dialup ConnectionConnect the Modem to the AC Power Outlet Connect the Four-Wire Leased LinePower-On Test Connect the Phone to the Modem OptionalInstalling the Modem Driver for Windows 98/Me/2000 XP Step 2 - Install the Modem DriverInstalling the Modem Driver for Windows NT Removing an Old Modem DriverUsing the LCD Panel Step 3 - Setting Your Country or Region CodeUsing the Global Wizard MT5600BA-V.92 OnlyUsing AT Commands Step 4 - Install PhoneToolsHow to Change the Country/Region Code How to Verify the CodeLED Indicators Chapter 3 - Using the Front PanelModem Configuration Menu Structure Liquid Crystal Display LCDOption Selection Trunks Menu OverviewLimbs BranchesLimbs Twigs Status TrunkLimbs Basic Options TrunkBranches TwigsContinued from previous page Basic Options Trunk, continuedAdvanced Options Trunk Advanced Options Trunk, continued Limb Remote Configuration Options TrunkDiagnostic Options Trunk Caller ID Options Trunk Phone Number Memory Options TrunkStatus Menu OptionsBasic Options ASYNC, NORM? Normal asynchronous transmission using the Advanced Options VIEW S-REGISTER SETTINGS. Use the Æ, È, ÇÅ, and Enter buttons to select the number of the S-register whose value you want displayed. To scroll through a list of digits, press the ÇÅ and È buttons. To go to the next position, press the Æ button. To back up or to exit without saving, press the Æ button several times. To display the value, press the Enter button. Same as the Sr? command Phone Number Memory Options Remote Configuration OptionsDiagnostic Options Caller ID Options Chapter 4 - Leased Line Operation Two-Wire SetupFour-Wire Setup Dial Backup and Leased Line Restoral Setup Dial Backup and Leased-Line Restoral10. Press the Æ button to go to the next digit in the number Basic Procedure Chapter 5 - Remote ConfigurationSetup Changing the Remote Configuration PasswordChanging the Remote Escape Character AT Command Method Setup ProceduresChapter 6 - Callback Security Turning Callback Security On and OffFront Panel Method Assigning Callback PasswordsAT Command Method Front Panel Method Assigning Callback Phone NumbersCalling Procedure Command #DBn Callback Enable/Disable Callback Security CommandsCommand #CBN y= - x Store Callback Number Command #CBP y= x Store Callback PasswordCallback Assignments Form LocationPasswordPhone NumberNone of the Indicators Light Chapter 7 - TroubleshootingThe Modem Does Not Respond to Commands The Modem Cannot Connect When Dialing The Modem Disconnects While Online Data Is Being Lost The Modem Cannot Connect When AnsweringFile Transfer Is Slower Than It Should Be Fax and Data Software Can’t Run at the Same Time There Are Garbage Characters on the MonitorThe Modem Doesn’t Work with Caller ID FCC Part 68 Telecom Appendix A - Regulatory ComplianceCanadian Limitations Notice Fax Branding StatementNew Zealand Telecom Warning Notice EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions South African Notice Appendix B - Technical Specifications loop Appendix D - Upgrading the Firmware Upgrade OverviewIntroduction Step 1 - Identify the Modem FirmwareStep 2 - Identify the Current Firmware Version Step 3 - Download the Upgrade FileStep 4 - Extract the Upgrade Files Step 5 - Clear Your Stored Paramenters Step 6 - Upgrade the Modem’s FirmwareStep 7 - Restore Your Parameters Using the Terminal Program Minicom to Verify Operation Appendix E - Installing a Modem Under LinuxStandard Linux Serial Port Definitions InstallationCalling the ISP Using the Modem to Call the InternetAnswering Calls 3. Select Dialup Configuration ToolRS-232 Pin Descriptions Appendix F - Pin DescriptionsAppendix F - Pin Descriptions RS-232 Cable PinoutsDTE Mini-DIN 8-pin connector Leased Line PinoutsDCE DB-25 connector HSKi CTS HSKo RTSIndex