Multitech MT5600BL, MT5600BA Identify the Current Firmware Version, Download the Upgrade File

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Step 2 - Identify the Current Firmware Version

Appendix C - Upgrading the Firmware

Step 2 - Identify the Current Firmware Version

Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it.

1.Using your favorite Web browser, go to http://www.multitech.com/support/MultiModemII/ firmware.asp.

2.Scroll down the table to your modem model number.

3.Look at the firmware version number for your modem.

4.If the firmware version number matches the firmware version number found in “Step 1: Identify the Modem Firmware,” your modem has the current firmware version, and does not need to be updated.

5.If the firmware version number is greater than the firmware version number found in “Step 1: Identify

the Modem Firmware,” your modem has an older firmware version. Continue with “Step 3: Download the Upgrade File.”

Warning: The first digit of the new firmware must match the first digit of the old firmware, or the modem may not work properly; e.g., if your current firmware version is 4.16, replace it only with 4.xx firmware, not 6.xx firmware.

Step 3 - Download the Upgrade File

1.If you are not already at the MultiModemII Firmware page of the Multi-Tech Web site, follow the procedure in “Step 2: Identify the Current Firmware.”

2.Download the upgrade file for your modem by clicking its name, and save the file in a temporary folder on your hard disk.

3.In the same section of the Web page, click the Flash Wizard utility for your operating system to download it, and save it in the same folder.

Step 4 - Extract the Upgrade Files

1.Install the Flash Wizard utility by double-clicking the file name in Windows Explorer.

2.Extract the upgrade files by double-clicking the file name. The extracted files include a .HEX file, which contains the upgrade data, and a Readme file.

3.Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default installation, is at C:\Program Files\MultiTech Systems\Flash Wizard\.

Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E)

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Contents MT5600BA/BL Series Data/Fax Modem User GuideMT5600BA-V.92 MT5600BA-V.90 MT5600BL-V.90 Trademarks MultiModemII User GuideRecord of Revisions PatentsTable of Contents Table of ContentsMultiModemII User Guide None of the Indicators Light Features Chapter 1 - Description and FeaturesAbout AT Commands Product DescriptionSafety Warnings Connect the Modem to Your PC Connect theTwo-Wire Leased LineStep 1 - Connect the Modem to Your System Connect the Modem to the Telephone Line Dialup ConnectionPower-On Test Connect the Four-Wire Leased LineConnect the Modem to the AC Power Outlet Connect the Phone to the Modem OptionalInstalling the Modem Driver for Windows NT Step 2 - Install the Modem DriverInstalling the Modem Driver for Windows 98/Me/2000 XP Removing an Old Modem DriverUsing the Global Wizard Step 3 - Setting Your Country or Region CodeUsing the LCD Panel MT5600BA-V.92 OnlyHow to Change the Country/Region Code Step 4 - Install PhoneToolsUsing AT Commands How to Verify the CodeChapter 3 - Using the Front Panel Modem ConfigurationLED Indicators Liquid Crystal Display LCD Option SelectionMenu Structure Limbs Menu OverviewTrunks BranchesStatus Trunk Limbs TwigsBranches Basic Options TrunkLimbs TwigsBasic Options Trunk, continued Continued from previous pageAdvanced Options Trunk Advanced Options Trunk, continued Remote Configuration Options Trunk Diagnostic Options TrunkLimb Phone Number Memory Options Trunk Caller ID Options TrunkMenu Options StatusBasic Options ASYNC, NORM? Normal asynchronous transmission using the Advanced Options VIEW S-REGISTER SETTINGS. Use the Æ, È, ÇÅ, and Enter buttons to select the number of the S-register whose value you want displayed. To scroll through a list of digits, press the ÇÅ and È buttons. To go to the next position, press the Æ button. To back up or to exit without saving, press the Æ button several times. To display the value, press the Enter button. Same as the Sr? command Remote Configuration Options Diagnostic OptionsPhone Number Memory Options Caller ID Options Two-Wire Setup Chapter 4 - Leased Line OperationFour-Wire Setup Dial Backup and Leased-Line Restoral Dial Backup and Leased Line Restoral Setup10. Press the Æ button to go to the next digit in the number Setup Chapter 5 - Remote ConfigurationBasic Procedure Changing the Remote Configuration PasswordChanging the Remote Escape Character Chapter 6 - Callback Security Setup ProceduresAT Command Method Turning Callback Security On and OffAssigning Callback Passwords AT Command MethodFront Panel Method Assigning Callback Phone Numbers Front Panel MethodCalling Procedure Command #CBN y= - x Store Callback Number Callback Security CommandsCommand #DBn Callback Enable/Disable Command #CBP y= x Store Callback PasswordLocationPasswordPhone Number Callback Assignments FormChapter 7 - Troubleshooting None of the Indicators LightThe Modem Does Not Respond to Commands The Modem Cannot Connect When Dialing The Modem Disconnects While Online The Modem Cannot Connect When Answering File Transfer Is Slower Than It Should BeData Is Being Lost There Are Garbage Characters on the Monitor The Modem Doesn’t Work with Caller IDFax and Data Software Can’t Run at the Same Time Appendix A - Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Canadian Limitations NoticeEMC, Safety, and R&TTE Directive Compliance International Modem RestrictionsNew Zealand Telecom Warning Notice South African Notice Appendix B - Technical Specifications loop Introduction Upgrade OverviewAppendix D - Upgrading the Firmware Step 1 - Identify the Modem FirmwareStep 3 - Download the Upgrade File Step 4 - Extract the Upgrade FilesStep 2 - Identify the Current Firmware Version Step 6 - Upgrade the Modem’s Firmware Step 7 - Restore Your ParametersStep 5 - Clear Your Stored Paramenters Standard Linux Serial Port Definitions Appendix E - Installing a Modem Under LinuxUsing the Terminal Program Minicom to Verify Operation InstallationAnswering Calls Using the Modem to Call the InternetCalling the ISP 3. Select Dialup Configuration ToolAppendix F - Pin Descriptions RS-232 Pin DescriptionsRS-232 Cable Pinouts Appendix F - Pin DescriptionsDCE DB-25 connector Leased Line PinoutsDTE Mini-DIN 8-pin connector HSKi CTS HSKo RTSIndex