Scientific Atlanta EPX2203 Section D Internet Service Installation, Internet Service Overview

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Section D

Internet Service Installation

Internet Service: Overview

Introduction

This section provides information and procedures to assist you in placing, installing, configuring, operating, and troubleshooting your DPX2203 or EPX2203 Cable Modem for high-speed Internet service.

In this Section

This section contains the following topics.

	Topic	See Page

	Internet Service: Before You Begin	15

	Internet Service: System Requirements	16

	Internet Service: Install the Cable Modem	17

	Internet Service: Configure TCP/IP	19

	Internet Service: Install USB Drivers	23

	Internet Service: Frequently Asked Questions	26

	Internet Service: Troubleshooting	27

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WebSTAR DPX2203 or EPX2203 VoIP Cable Modem User’s Guide

4004041 Rev A

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Contents WebSTAR DPX2203 EPX2203 VoIP Cable Modem User’s Guide Overview IntroductionThis Guide This Section Important Rules for Safe OperationCleaning the Equipment PlacementRead and Retain These Instructions Important Rules for Safe Operation Grounding Power Cord ProtectionPower Sources Damage that Requires ServiceSection B Before You Begin Check Your Equipment Equipment ChecklistSection C Front and Back Panel Components Front Panel Components WebSTAR Cable Modem Front PanelBack Panel Components WebSTAR Cable Modem Back PanelFunctions of the Front Panel Lights Initial Power Up, Calibration, and RegistrationFront Panel Lights During Normal Operations Normal OperationsFront Panel Lights During Special Conditions Special ConditionsInternet Service Overview Section D Internet Service InstallationInternet Service Before You Begin Contacting Your Local Cable Service ProviderSelecting a Location for Your Modem Minimum System Requirements for PCs Internet Service System RequirementsInstallation Diagram Internet Service Install the Cable ModemInstalling the Modem for High-Speed Data Service Microsoft Windows 95, 98, 98SE, and ME Internet Service Configure TCP/IPResults Microsoft Windows XP Microsoft WindowsMacintosh Microsoft Windows 98, 98SE, or ME Internet Service Install USB DriversMicrosoft Windows Microsoft Windows XP Frequently Asked Questions Internet Service Frequently Asked QuestionsCommon Troubleshooting Suggestions Internet Service TroubleshootingCheck and Correct Telephone Service Overview Section E Telephone Service InstallationTelephone Service Before You Begin Selecting a Location for Your Modem Telephone Device Types Telephone Service Telephone RequirementsTelephone Wiring Requirements Number of Telephone DevicesInstalling the Cable Modem to Provide Telephone Service Telephone Service Install the Cable ModemInstallation Diagram Installing the Cable Modem Can I use my existing phone number with the cable modem? Telephone Service Frequently Asked QuestionsThere is no dial tone when I lift the telephone handset Telephone Service TroubleshootingSoftware Use Notice TrademarksDisclaimer Documentation Copyright NoticeFCC Compliance United States FCC ComplianceFCC Declaration of Conformity FCC Part Canada EMI RegulationIC Industry Canada Notice If You Need Technical Assistance For Information