Scientific Atlanta DPX2203 Internet Service Before You Begin, Selecting a Location for Your Modem

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Internet Service: Before You Begin

Contacting Your Local Cable Service Provider

You need to set up an Internet access account with your local cable service provider in order to use your cable modem. When you contact your cable service provider, verify the following conditions:

•Does the cable service to your home support two-way, DOCSIS-compatible cable modem access? If your cable service provider does not provide two-way service, this modem will not be able to communicate with your cable service provider’s Internet access service.

•Do you have an active RF coaxial cable connection near your PC? If your current cable input is not conveniently located near your PC, your cable service provider can install one.

•Do you have an Internet access account? Your cable service provider will set up your Internet access account, and they will become your Internet Service Provider (ISP) to enable you to send and receive e-mail, access the World Wide Web, and receive other Internet services.

You may also need to give your cable service provider the following information:

•The serial number of the modem

•The Media Access Control (MAC) address of the modem

These numbers appear on a bar code label located on the cable modem. The serial number consists of a series of alphanumeric characters preceded by S/N. The MAC address consists of a series of alphanumeric characters preceded by MAC. The following illustration shows a sample bar code label.

MAC Address

Serial Number

T10710

Selecting a Location for Your Modem

Select the location for your workspace and consider these recommendations:

•Position your PC and cable modem so that they are located near your cable input. There should be plenty of room to guide the cables away from the modem without straining or crimping them.

•Airflow around the cable modem should not be restricted.

•Read this user’s guide thoroughly before installing the cable modem.

4004041 Rev A

WebSTAR DPX2203 or EPX2203 VoIP Cable Modem User’s Guide

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Contents WebSTAR DPX2203 EPX2203 VoIP Cable Modem User’s Guide Introduction OverviewThis Guide Important Rules for Safe Operation This SectionPlacement Cleaning the EquipmentRead and Retain These Instructions Important Rules for Safe Operation Power Cord Protection Power SourcesDamage that Requires Service GroundingSection B Before You Begin Equipment Checklist Check Your EquipmentSection C Front and Back Panel Components WebSTAR Cable Modem Front Panel Front Panel ComponentsWebSTAR Cable Modem Back Panel Back Panel ComponentsInitial Power Up, Calibration, and Registration Functions of the Front Panel LightsNormal Operations Front Panel Lights During Normal OperationsSpecial Conditions Front Panel Lights During Special ConditionsSection D Internet Service Installation Internet Service OverviewContacting Your Local Cable Service Provider Internet Service Before You BeginSelecting a Location for Your Modem Internet Service System Requirements Minimum System Requirements for PCsInternet Service Install the Cable Modem Installation DiagramInstalling the Modem for High-Speed Data Service Internet Service Configure TCP/IP Microsoft Windows 95, 98, 98SE, and MEResults Microsoft Windows Microsoft Windows XPMacintosh Internet Service Install USB Drivers Microsoft Windows 98, 98SE, or MEMicrosoft Windows Microsoft Windows XP Internet Service Frequently Asked Questions Frequently Asked QuestionsInternet Service Troubleshooting Common Troubleshooting SuggestionsCheck and Correct Section E Telephone Service Installation Telephone Service OverviewTelephone Service Before You Begin Selecting a Location for Your Modem Telephone Service Telephone Requirements Telephone Wiring RequirementsNumber of Telephone Devices Telephone Device TypesTelephone Service Install the Cable Modem Installing the Cable Modem to Provide Telephone ServiceInstallation Diagram Installing the Cable Modem Telephone Service Frequently Asked Questions Can I use my existing phone number with the cable modem?Telephone Service Troubleshooting There is no dial tone when I lift the telephone handsetTrademarks DisclaimerDocumentation Copyright Notice Software Use NoticeUnited States FCC Compliance FCC ComplianceFCC Declaration of Conformity Canada EMI Regulation FCC PartIC Industry Canada Notice For Information If You Need Technical Assistance
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