If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program.
2If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at least 10 seconds and then reconnect the system to power.
3Turn on the system and attached peripherals and note the messages on the screen.
Go to step 12 if an error message appears indicating a fault with a specific memory module.
4Enter the System Setup program and check the system memory setting. See "Memory Settings Screen" on page 41. Make any changes to the memory settings, if needed.
If the memory settings match the installed memory but a problem is still indicated, go to step 12.
5Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6Open the system. See "Opening the System" on page 62.
7Check the memory banks and ensure that they are populated correctly. See "General Memory Module Installation Guidelines" on page 79.
8Reseat the memory modules in their sockets. See "Installing Memory Modules" on page 81.
9Close the system. See "Closing the System" on page 63.
10Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
11Enter the System Setup program and check the system memory setting. See "Memory Settings Screen" on page 41.
If the problem is not resolved, proceed with the next step.
12Turn off the system and attached peripherals, and disconnect the system from the power source.
13Open the system. See "Opening the System" on page 62.
14If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module.
Troubleshooting Your System