Dell R210 owner manual Troubleshooting Your System

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Replacing the System Battery	100
Control Panel Assembly	102
Removing the Control Panel Assembly	102
Installing the Control Panel Assembly	104
System Board	104
Removing the System Board	104
Installing the System Board	106

4 Troubleshooting Your System . . . . . . . . 109

Safety First—For You and Your System	109
Troubleshooting System Startup Failure	109
Troubleshooting External Connections	109
Troubleshooting the Video Subsystem	110
Troubleshooting a USB Device	110
Troubleshooting a Serial I/O Device	111
Troubleshooting a NIC	111
Troubleshooting a Wet System	112
Troubleshooting a Damaged System	113
Troubleshooting the System Battery	114
Troubleshooting Power Supply	115
Troubleshooting System Cooling Problems	115
Troubleshooting a Fan	116
Troubleshooting System Memory	116

Contents

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Contents Dell PowerEdge R210 Systems August Contents Using the System Setup Program Installing System Components Removing the Cooling Shroud Installing the Cooling Shroud Troubleshooting Your System Running the System Diagnostics Getting Help Contacting Dell Glossary Index Contents About Your System Accessing System Features During StartupNMI button Used to troubleshoot software Front-Panel Features and IndicatorsBack panels light blue until one Back-Panel Features and Indicators Guidelines for Connecting External Devices NIC Indicator Codes Post Diagnostic LightsInformation on the drives System Messages RebootingBios OS NIC=ENABLED Invalid Address, read Memtest lane No boot sector on Quad rank Dimm Sector not Match in rank Count x,x TPM Unexpected Is message Alert Messages Diagnostics MessagesOther Information You May Need About Your System Choosing the System Boot Mode Using the System Setup Program and Uefi Boot ManagerResponding to Error Messages Entering the System Setup ProgramUsing the System Setup Program Navigation Keys Main Screen System Setup OptionsOptions. See Integrated Devices Screen on Processor Settings Screen Memory Settings ScreenSata Settings Screen Boot Settings Screen NIC2 Integrated Devices ScreenSerial Communication Screen PCI IRQ Assignments ScreenPower Management Screen System Security Screen NMI Button Disabled default Enables or disables the NMI featureUsing the Uefi Boot Manager Navigation Keys Entering the Uefi Boot ManagerExit Screen Uefi Boot Settings Screen Uefi Boot Manager ScreenUsing the System Password System and Setup Password FeaturesSystem Utilities Screen Using the System Setup Program and Uefi Boot Manager Using the System Setup Program and Uefi Boot Manager Using the Setup Password Embedded System Management IDRAC Configuration Utility Baseboard Management Controller ConfigurationEntering the BMC Setup Module Entering the iDRAC Configuration Utility Using the System Setup Program and Uefi Boot Manager Recommended Tools Installing System ComponentsInside the System Front Bezel Optional Installing the Front BezelRemoving the Front Bezel Opening the System Opening and Closing the SystemOpening and Closing the System Cover Latch release lock Closing the SystemRemoving an Optical Drive Optical Drive OptionalRelease latch Installing System Components Installing an Optical Drive Removing a Hard Drive Hard DrivesDrive bracket Release pin Hard drive Data cable Power cable Installing a Hard Drive Removing a Hard Drive From a Hard-Drive Bracket Installing a Hard Drive Into a Hard-Drive Bracket Installing an Expansion Card Expansion Card Installation GuidelinesExpansion Card Removing an Expansion Card Removing an Expansion-Card Riser Expansion-Card RiserInstalling an Expansion-Card Riser Internal USB Memory Key Removing the Cooling Shroud Cooling Shroud10. Installing and Removing the Cooling Shroud Touch points General Memory Module Installation Guidelines Installing the Cooling ShroudSystem Memory Mode-Specific Guidelines Installing Memory Modules Page Removing Memory Modules Removing a Cooling Fan Cooling Fans12. Removing and Installing a Fan Installing a Cooling FanIDRAC6 Express Card Optional Installing an iDRAC6 Express Card13. Installing or Removing an iDRAC6 Express Card Removing an iDRAC6 Express Card IDRAC6 Enterprise Card Optional Installing an iDRAC6 Enterprise CardIDRAC6 Enterprise card connector Removing an iDRAC6 Enterprise Card Removing a VFlash Media Card Installing a VFlash Media CardVFlash Media Optional ProcessorInstalling System Components Installing System Components 16. Installing and Removing a Processor Installing a Processor Removing the Power Supply Power SupplyYour system supports a 250 W power supply module Sata power cables Installing the Power Supply System BatteryReplacing the System Battery 100 18. Replacing the System Battery System batteryRemoving the Control Panel Assembly Control Panel Assembly101 19. Control Panel Removal Control panel cable 102103 Installing the Control Panel AssemblySystem Board Removing the System BoardInstalling System Components Unpack the new system board Installing the System Board105 Installing System Components 109 Troubleshooting External ConnectionsTroubleshooting a USB Device Troubleshooting the Video Subsystem110 Troubleshooting a NIC Troubleshooting a Serial I/O Device111 Troubleshooting a Wet System 113 Troubleshooting a Damaged SystemTroubleshooting the System Battery Troubleshooting System Cooling Problems Troubleshooting Power Supply115 Troubleshooting System Memory Troubleshooting a Fan117 Troubleshooting an Internal USB Key 119 Troubleshooting an Optical DriveTroubleshooting a Tape Backup Unit Try using a different CD or DVD120 Troubleshooting a Hard Drive121 Troubleshooting an Expansion CardTroubleshooting the Processor Embedded System Diagnostics Features Using Online Diagnostics125 Click the testing option in the Main Menu window When to Use the Embedded System DiagnosticsRunning the Embedded System Diagnostics System Diagnostics Testing OptionsViewing Information and Results Using the Custom Test OptionsSelecting Devices for Testing Selecting Diagnostics OptionsRunning the System Diagnostics 129 System Board Jumpers130 System Board ConnectorsIORISER1 131Disabling a Forgotten Password 133 Contacting Dell134 135 Glossary136 137 138 Mm Millimeters Ms Milliseconds 139140 141 System memory See RAM 142143 144 145 Index146 147 Post148 USB device Back-panel connectors USB key troubleshooting149 150

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