WatchGuard Technologies WatchGuard SOHO and SOHO | tc manual How do I reboot my SOHO?

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Troubleshooting installation and network configuration

3Click VPN Configuration.

4Click Configuring a SOHO to SOHO IPSec VPN Tunnel.

5Download and follow the instructions to configure your VPN tunnel.

TECHNICAL

How do I reboot my SOHO?

1Using your Web browser, go to http://192.168.111.1.

2Click System Information.

3Click Features and Version Information.

4Click Reboot and wait for the SOHO to finish rebooting. The MODE light on the front of the SOHO will turn off, then back

on.

You can also reboot by removing the power source for ten seconds, and then restoring power.

How do I set up my SOHO for remote configuration?

This requires the add-on product, WatchGuard VPN Manager software, which is purchased separately. To purchase VPN Manager, go to:

https://www.watchguard.com/products/vpnmanager.asp

For more information on how to remotely configure a SOHO, see the VPN Manager Guide.

How do I reset the SOHO to factory defaults?

To reset the SOHO to factory settings, disconnect the power, disconnect all cables, plug one end of an Ethernet cable into the WAN port and the other end into any LAN port, connect power, wait 90 seconds, and disconnect power. Your SOHO is now reset to

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Contents WatchGuard Soho User Guide Registration and identification information Copyright and patent informationWatchGuard Soho End-User License Agreement User Guide IiiPage User Guide WatchGuard Limited Hardware Warranty User Guide Vii Redeeming Soho upgrade certificates WelcomeUsing this guide Following conventions are used throughout this guidePage Table of Contents Additional Soho Features Installation Pre-installation checklistBefore you begin Performing manual installation Determine your current TCP/IP settingsMacintosh Microsoft Windows NT orMicrosoft Windows 95 or 98 or ME Other operating systems Unix, LinuxDisable your browser’s Http proxy Netscape 4.5 or Internet ExplorerPhysically connecting your Soho Cabling the Soho for one to four devicesThis creates a connection between the Soho and the modem Cabling the Soho for more than four computers This creates a connection between the Soho and the modem Physically connecting your Soho Setting Up Your Soho Network How does a firewall work?Configuring your public network Network addressingDouble-click the Network icon Configuring your public network Configuring the Soho public network for dynamic addressing Configuring the Soho public network for static addressing On your computerSelect the Obtain an IP address automatically option. Click On the Soho Click Public NetworkConfiguring Soho public network for PPPoE Release and renew the IP configuration Click Automatically restore lost connectionsConfiguring your private network Configure additional computers to the private network Changing the Soho system name and password Select System AdministrationSelect System Password Default factory settings Default factory settings Troubleshooting installation and network configuration Virtual Private Networking IPSec VPN is not installedHow do I register my SOHO? What do the on and Mode lights signify on the SOHO?Where are the Soho settings stored? How do I change to a Dhcp private IP address?How do I allow any incoming service? How do I change to a static private IP address?How do I set up and disable Web blocking? Click Services and then click Allowed Incoming ServicesHow do I allow incoming IP protocols? How do I set up VPN between two SOHOs? VPN ManagementHow do I reboot my SOHO? How do I set up my Soho for remote configuration?How do I reset the Soho to factory defaults? How does the seat limitation on the Soho work? Set a password on my unit, but I forgot it. Can you help?How do I install a Soho using a Macintosh? How do I get to the Soho Knowledge Base?How do I register for Live Security? What is a Soho feature key?Cant get a certain Soho feature to work with a DSL modem How can I see the MAC address of my SOHO?Configuring Services for a Soho How does information travel on the internet?IP addresses Protocol ServicesWatchGuard Soho services Port numberAllowing incoming services Network address translationAdding a pre-configured incoming service Select Allowed Incoming ServicesClick Add a Service Click Allowed Incoming Services. Click Add a Service Creating a custom incoming serviceAdding an incoming TCP or UDP service Click Add Other TCP or UDP ServiceAdding an incoming service with another type of protocol Adding the Any serviceClick Add Other Service Removing an incoming service Click Add Any ServiceClick Allowed Incoming Services Blocking outgoing services Blocking a TCP or UDP serviceClick Remove a Service Click Blocked Outgoing Services Select Blocked Outgoing ServicesClick Block TCP or UDP Service Blocking an alternative protocolRemoving a blocked outgoing service Click Remove Blocked ServiceConfiguring Virtual Private Networking Why create a virtual private network?What you will need One WatchGuard Soho with VPN and an IPSec-compliant DeviceIP Address Table example Enabling the VPN Feature Key About Feature KeysObtaining a VPN Feature Key Step-by-step instructions for configuring a Soho VPN tunnelSpecial considerations How do I get a static public IP address? Frequently asked questionsWhy do I need a static public address? How do I connect three or four offices together?How do I obtain a VPN Feature Key? How do I enable a VPN Tunnel?OK, ping is not working Frequently asked questions Additional Soho Features Socks for SohoConfiguring your Socks application on the Soho Soho Socks implementationSelect Service Options Disabling Socks on the SohoViewing Soho log messages Setting a remote log hostSoho logging Click System InformationRebooting a WatchGuard Soho Click System AdministrationSelect Remote Logging Rebooting a WatchGuard Soho WatchGuard Soho WebBlocker How WebBlocker worksWatchGuard WebBlocker database unavailable Web site not in WebBlocker databaseWeb site in WebBlocker database Bypassing the Soho WebBlockerConfiguring the Soho WebBlocker Purchasing and enabling Soho WebBlockerSelect Web Blocking Enter the full access password WebBlocker categoriesAlcohol/Tobacco Satanic/Cult Search Engines Searching for blocked sites Click Check if the URL is on the CyberNOT ListIndex Primary IP address 44 secondary IP address TCP UDP