Promise Technology Version 4.4 user manual How They Work Together

Page 6

Promise Array Management

How They Work Together

The Promise Array Management (PAM) utility provides and easy way to set up, monitor, modify and repair your RAID. PAM works with the Promise FastTrak SX4000 series and S150 SX4 Controller card.

PAM watches the RAID and when significant events happen, or it discovers a problem, the Message Agent sends a warning to the Message Server. The Message Server passes the warning along to all PCs running the Monitoring Utility.

Warnings appear on the PC in the form of email messages and popup alerts. You can select either one or both. You can also select which events and problems PAM will report.

A major benefit of PAM is that it runs over a TCP/IP network. This enables remote monitoring of your RAIDs, including offsite monitoring over an Internet connection.

Once you become aware of a problem, go to the PC that controls the RAID, called the “RAID PC” to take corrective action. If you have more than one RAID PC on your network, PAM will indicate which one has the problem.

PAM allows only monitoring access through the network. Management access occurs only at the RAID PC.

2

Image 6
Contents FastTrak S150 SX4 and SX4000 series Copyright TrademarksImportant data protection information Contents Promise Array Management Introduction PAM ComponentsHow They Work Together PAM Installation Options LAN and Internet connectionsCompany LAN without a File Server PCs with Internal RAID Promise Array Management Installation Installation LocationsMonitoring Utility Networked RAID has many installation options Operating System Support Message ServerMessage Agent Pre-Installation Procedure PAM InstallationNetwork Requirements PAM Setup Opening Screen Setup Type dialog box Add User Account dialog box Install Complete dialog box Initial Setup Launch PAMLocal PAM Log-in Local PAM Log-outRemote PAM Log-in Create a New ServerRemote PAM Log-out Disconnect from a Message ServerRemote PAM Future Log-ins Logout of RAID PCPAM User Interface PAM Monitor window has three viewsCreate a New User User Information ViewCreate an Array Create Array Settings New Array Setup Email Alert Notification CRAM-MD5Add a User to the Recipient List Email Sender and RecipientsEvent Alert Setting box Specify Alert Notification EventsInformation Events PAM User Interface Tree View Local PAMRemote PAM An example of a RAID system in Tree View on Remote PAMTree View and Component Specific Menus Object ViewInformation View Status BarMain Menu Pulldown MenusDynamic Menus My Console MenuMaintenance Menu RAID Machine MenuRAID System Menu View Menu Connection Menu Remote PAM onlyPreference Menu Help MenuToolbar ToolbarMessage Server Icon Popup MenusMy Console Icon RAID Machine IconChannel Icon RAID System IconController Icon Disk IconArray Icon User Management IconUser Icon Promise Array Management RAID Monitoring Maintenance with PAM Local PAM Log-inLog-out Remote PAM Create a RAID Server Delete a RAID Server Disconnect from a Message ServerLogout of RAID PC Future Log-ins Message Server IP Address Change Manage Users Create a New UserChange Password Delete a UserChange User Rights Alert Notification Add a User to the Recipient List Delete a User from the Recipient List Current Recipients windowSpecify Alert Notification Events Information Events Controller View Event LogRead Bad Sector Table Controller Options System InformationRebuild Setting Controller CacheDisk Parameters Maintenance Error Handling Inconsistency Error HandlingPCI Bus Utilization Arrays Create an ArrayCreate Array Settings New Array Synchronize an Array Scheduled SynchronizationOn Demand Synchronization Start SynchronizationSynchronization Settings Stop, Pause, ContinueExpand / Convert an Array ExpansionSelect a disk drive to add to the array Verify the Array name and click Finish Conversion From CommentsStart Conversion Select the new RAID Level Conversion progress Array Critical RAID Monitoring and Maintenance Rebuild an Array Automatic RebuildManual Rebuild Start Rebuild WizardRebuild Wizard Confirmation window Rebuild Settings Rebuild Settings in Information ViewError Handling Array Offline Delete ArrayPromise Array Management Appendix a RAID Concepts Striping RAID RAID 0 writes data to both drives at the same timeMirroring RAID Data Mirror Disk DrivesStriping / Mirroring RAID 0+1 About Dual Data Redundancy Block and Parity Striping RAID RAID 5 Stripes all Drives with Data and Parity InformationJbod Single Drive Jbod manages drives Individually, unlike RAIDPromise Array Management Appendix B Partition and Format Right-click on the My Computer iconDisk Management Window and Disk Wizard New Partition Wizard Newly formatted array as it appears under Disk Management Appendix C Networking Issues IP AddressDhcp Issues Dhcp enabled. . . . . . . . YesTechnical Support Services Appendix D Technical SupportPacific Rim Sales Office