Promise Technology Version 4.4 user manual Controller, View Event Log, Read Bad Sector Table

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Chapter 5: RAID Monitoring and Maintenance

Controller

The Controller deals with creating new Arrays, reading events from the memory buffer, setting cache and performance options. Array creation is covered in the Arrays section of this chapter.

View Event Log

The Controller’s Memory Buffer records all the events that happen on the RAID, classified as Errors, Warnings and Information. These are very useful for diagnosing and solving problems on your system.

To see the Event Log, right-click on the Controller icon in Tree View and select Read Events from the popup menu.

Figure 53. The Event Viewer.

In the Event Viewer, you can view the events, make a permanent record by saving them to a file, and clear the events from the Viewer. You can also clear the events using the popup menu in Tree View.

Note that the collecting and reporting of these Events is independent from the Alert Notification preferences set for the RAID System.

Read Bad Sector Table

To see the Bad Sector Table, right-click on the Controller icon in Tree View and select Read Bad Sector Table from the popup menu.

In the Bad Sector Table, you can view the bad sectors or media errors on disk drives discovered during Rebuild operations. With this information you can decide whether a disk drive is OK to keep in use or you need to replace it.

Note that the collecting and reporting of this information is independent from the Alert Notification preferences set for the RAID System.

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Contents FastTrak S150 SX4 and SX4000 series Trademarks CopyrightImportant data protection information Contents Promise Array Management PAM Components IntroductionHow They Work Together LAN and Internet connections PAM Installation OptionsCompany LAN without a File Server PCs with Internal RAID Promise Array Management Installation Locations InstallationMonitoring Utility Networked RAID has many installation options Message Server Operating System SupportMessage Agent PAM Installation Pre-Installation ProcedureNetwork Requirements PAM Setup Opening Screen Setup Type dialog box Add User Account dialog box Install Complete dialog box Launch PAM Initial SetupLocal PAM Log-out Local PAM Log-inCreate a New Server Remote PAM Log-inDisconnect from a Message Server Remote PAM Log-outLogout of RAID PC Remote PAM Future Log-insPAM Monitor window has three views PAM User InterfaceUser Information View Create a New UserCreate an Array Create Array Settings New Array CRAM-MD5 Setup Email Alert NotificationEmail Sender and Recipients Add a User to the Recipient ListSpecify Alert Notification Events Event Alert Setting boxInformation Events PAM User Interface Local PAM Tree ViewAn example of a RAID system in Tree View on Remote PAM Remote PAMObject View Tree View and Component Specific MenusStatus Bar Information ViewDynamic Menus Pulldown MenusMain Menu My Console MenuRAID Machine Menu Maintenance MenuRAID System Menu Connection Menu Remote PAM only View MenuHelp Menu Preference MenuToolbar ToolbarMy Console Icon Popup MenusMessage Server Icon RAID Machine IconController Icon RAID System IconChannel Icon Disk IconUser Management Icon Array IconUser Icon Promise Array Management RAID Monitoring Maintenance with PAM Log-in Local PAMLog-out Remote PAM Create a RAID Server Disconnect from a Message Server Delete a RAID ServerLogout of RAID PC Future Log-ins Message Server IP Address Change Create a New User Manage UsersDelete a User Change PasswordChange User Rights Alert Notification Add a User to the Recipient List Current Recipients window Delete a User from the Recipient ListSpecify Alert Notification Events Information Events View Event Log ControllerRead Bad Sector Table System Information Controller OptionsController Cache Rebuild SettingDisk Parameters Inconsistency Error Handling Maintenance Error HandlingPCI Bus Utilization Create an Array ArraysCreate Array Settings New Array Scheduled Synchronization Synchronize an ArrayStart Synchronization On Demand SynchronizationStop, Pause, Continue Synchronization SettingsExpansion Expand / Convert an ArraySelect a disk drive to add to the array Verify the Array name and click Finish From Comments ConversionStart Conversion Select the new RAID Level Conversion progress Array Critical RAID Monitoring and Maintenance Automatic Rebuild Rebuild an ArrayStart Rebuild Wizard Manual RebuildRebuild Wizard Confirmation window Rebuild Settings in Information View Rebuild SettingsError Handling Delete Array Array OfflinePromise Array Management Appendix a RAID Concepts RAID 0 writes data to both drives at the same time Striping RAIDData Mirror Disk Drives Mirroring RAIDStriping / Mirroring RAID 0+1 About Dual Data Redundancy RAID 5 Stripes all Drives with Data and Parity Information Block and Parity Striping RAIDJbod manages drives Individually, unlike RAID Jbod Single DrivePromise Array Management Right-click on the My Computer icon Appendix B Partition and FormatDisk Management Window and Disk Wizard New Partition Wizard Newly formatted array as it appears under Disk Management IP Address Appendix C Networking IssuesDhcp enabled. . . . . . . . Yes Dhcp IssuesAppendix D Technical Support Technical Support ServicesPacific Rim Sales Office