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Chapter 5. Troubleshooting
A startup problem
The Microsoft® Windows
operating system does not
start.
•Use the OneKey Rescue System to help solve or
identify your problem. For details on the OneKey
Rescue System, see “Chapter 4. OneKey Rescue
System” on page43.
OneKey Rescue System problems
Full backup cannot be
made.
•You are not currently using a Windows operating
system.
•There is not enough space to store the backed up
data. You will need to free more hard disk space on
your system partition (C drive).
•If you are backing up your data to a CD/DVD, make
sure you are using compatible burning devices.
•If you are burning backed up files to CD/DVD,
make sure the burning devices are compatible with
the CD/DVD discs.
Incremental backup cannot
be made.
•You did not run Full backup in the default path.
Please make sure you ran Full backup in this path
before running Incremental backup.
•You did not select the default path for Incremental
backup. Incremental backup files can only be saved
to the default path.
Please do not specify a different location.
•The free disk space for the default location is
insufficient.
Please free more space on that hard drive.