„ How to obtain warranty service | Lenovo S12 instruction

Appendix C. Lenovo limited warranty

ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU.

How to obtain warranty service

If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or an approved service provider. Each of them is referred to as a “Service Provider.” A list of Service Providers and their telephone numbers is available at www.lenovo.com/support/phone.

Warranty service may not be available in all locations and may differ from location to location. Charges may apply outside a Service Provider’s normal service area. Contact a local Service Provider for location-specific information.

What your service provider will do to correct problems

When you contact a Service Provider, you must follow the problem determination and resolution procedures specified.

Your Service Provider will attempt to diagnose and resolve your problem over the telephone, e-mail or through remote assistance. Your Service Provider may direct you to download and install designated software updates.

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Lenovo S12 manual „ How to obtain warranty service, „ What your service provider will do to correct problems

Contents

Lenovo IdeaPad S12 Page If your product is not working correctly Do not Return IT to the Store Respective Users Explanation of hard disk capacity Page Page Contents Appendix F. Features Contents Appendix C. Lenovo limited Important safety information Important safety information„ Read this first Iii Important safety information Unpack Important safety information Working place Important safety information On using Vii Important safety information Viii Important safety information Service and upgrades Getting to know your computer Volume buttons Quick Start button Power buttonGetting to know your computer Computer Getting to know your computer Touchpad Switch USB port Wireless deviceLeft-side view Jack Fan louvers Slot specific models only Right-side view Getting to know your computer USB port Speakers Bottom view Battery latch manual Install the battery pack „ Connect to the powerLearning the basics „ Read the manuals „ Turn on the computer „ Configure the operating systemLearning the basics Putting your computer into standby/sleep state „ Shutting down your computer „ Charging the battery Using AC adapter and battery„ Checking battery status „ Removing the battery pack „ Handling the battery Left click button Using the touchpad „ Numeric keypad Using the keyboard „ Function key combinations Learning the basics Special keys and buttons Learning the basics Quick Start button Volume buttons ~ Learning the basics OneKey Rescue System button System status indicators „ Attaching a security lock not supplied Securing your computer „ Using passwords „ Using VeriFace „ Using memory cards not supplied Connecting external devices „ Removing a memory card „ Inserting a memory card Inserting an ExpressCard/34 device „ Connecting a universal serial bus USB device„ Connecting an ExpressCard device specific models only Learning the basics Removing an ExpressCard/34 device Enabling Bluetooth communications on your computer Learning the basics Pairing devices Specific models only Using Lenovo Quick Start „ Exiting Lenovo Quick Start „ Starting Lenovo Quick Start Using the Internet Wired connection Using the Internet „ Software configuration„ Hardware connection Cable Wireless connection Enabling wireless connection „ Using Wi-Fi/WiMax specific models onlySoftware configuration Hardware connection „ Using Mobile Broadband specific models only Inserting the SIM card Using the Internet Using the Internet Using the Internet Removing the SIM card Page „ Introduction OneKey Rescue System OneKey Rescue System „ Using Lenovo OneKey Recovery in WindowsCreate full backup Create recovery disc OneKey Rescue System Create Incremental backup OneKey Rescue System Using recovery discs OneKey Rescue System Restore of factory defaultRestore from backup System repair Set and manage user passwordBack up my data Frequently Asked Questions Troubleshooting Where are the recovery discs? Troubleshooting What can I do if the backup process fails? Display problems Troubleshooting Computer is on Password problem Standby or hibernation problems Troubleshooting Keyboard problems Computer does not return from standby mode and does not work Screen is blank Troubleshooting Computer screen problems Hard disk drive problem Troubleshooting Sound problemsBattery problems OneKey Rescue System problems Troubleshooting Startup problem Respond Other problems Connected external Upgrading and replacing devices „ To replace the battery Upgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Getting help on the Web Appendix A. Getting help and service Appendix A. Getting help and service Appendix A. Getting help and service Getting help around the world Warranty Service Telephone Numbers Caring your computer „ Be careful about where and how you workAppendix B. Use, and care information Appendix B. Use, and care information „ Notice of static-electricity „ Carry your computer properly „ Be gentle with your computer „ Handle storage media and drives properly „ For outdoor use „ Other important tips „ Data safety„ Take care in setting passwords Appendix B. Use, and care information „ Ergonomic information Accessibility and comfort „ Questions about vision? „ What if you are traveling? „ General tips for maintenance Maintenance Appendix B. Use, and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display „ What this warranty covers Appendix C. Lenovo limited warranty Appendix C. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems Information „ Replacement of a product or part „ Use of personal information „ Your additional responsibilities „ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ European Economic Area EEA „ Other rights UAE Warranty information Customer Replaceable Unit CRU Service „ Types of warranty service Customer Carry-In or Mail-In Service Appendix C. Lenovo limited warranty On-site ServiceCourier or Depot Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs 100 Appendix E. Notices Appendix E. Notices 101 102 „ Export classification notice 103 Energy Star model information Windows XP 104 105 Wireless related information„ Wireless interoperability 106 „ Usage environment and your health 107 „ Safety information related to Mobile Broadband 108 109 Electronic emissions notices„ Federal Communications Commission FCC Statement 110 „ Industry Canada Class B Emission Compliance Statement 111 „ Avis de conformité à la réglementation d’Industrie Canada„ German Class B Compliance Statement 112 113 „ European Union Compliance Statement Class B Compliance 114 115 „ Japan Compliance Statement for Power line Harmonics„ Korea Class B 116 Weee and recycling statements„ General recycling statement 117 EU Weee statements 118 Japan recycling statements 119 „ Disposing of a Lenovo Computer Components 120 121 122 Appendix F. Features and SpecificationsModel Name IdeaPad S12 Form Factor 123 Appendix F. Features and Specifications Ports 124 Trademarks 125 Index Index 126 127 Page New World. 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