Password problem, Computer is on | Lenovo S12 specs

Chapter 5. Troubleshooting

My screen goes blank while	• Your screen saver or power management may be
the computer is on.	enabled. Do one of the following to exit from the
	screen saver or to resume from standby or
	hibernation mode:
	- Touch the touchpad.
	- Press any key on the keyboard.
	- Press the power button.

A Password problem

I forgot my password.	• If you forget your user password, you must take
	your computer to a Lenovo authorized servicer or a
	marketing representative to have the password
	changed.
	• If you forget your HDD password, a Lenovo
	authorized servicer cannot reset your password or
	recover data from the hard disk. You must take your
	computer to a Lenovo authorized servicer or a
	marketing representative to have the hard disk drive
	replaced. Proof of purchase is required, and a fee will
	be charged for parts and service.
	• If you forget your supervisor password, a Lenovo
	authorized servicer cannot reset your password. You
	must take your computer to a Lenovo authorized
	servicer or a marketing representative to have the
	system board replaced. Proof of purchase is
	required, and a fee will be charged for parts and
	service.

53

Image 68

Lenovo S12 manual Password problem, Computer is on

Contents

Lenovo IdeaPad S12 Page Do not Return IT to the Store If your product is not working correctly Respective Users Explanation of hard disk capacity Page Page Contents Contents Appendix C. Lenovo limited Appendix F. Features Important safety information Important safety information„ Read this first Iii Important safety information Unpack Important safety information Working place Important safety information On using Important safety information Vii Important safety information Service and upgrades Viii Getting to know your computer Power button Volume buttons Quick Start buttonGetting to know your computer Computer Getting to know your computer Touchpad Wireless device Switch USB portLeft-side view Jack Fan louvers Right-side view Slot specific models only Getting to know your computer USB port Speakers Bottom view Battery latch manual „ Connect to the power Install the battery packLearning the basics „ Read the manuals „ Configure the operating system „ Turn on the computerLearning the basics Putting your computer into standby/sleep state „ Shutting down your computer „ Charging the battery Using AC adapter and battery„ Checking battery status „ Removing the battery pack „ Handling the battery Using the touchpad Left click button Using the keyboard „ Numeric keypad „ Function key combinations Learning the basics Special keys and buttons Volume buttons ~ Learning the basics Quick Start button Learning the basics OneKey Rescue System button System status indicators Securing your computer „ Attaching a security lock not supplied „ Using VeriFace „ Using passwords Connecting external devices „ Using memory cards not supplied „ Inserting a memory card „ Removing a memory card Inserting an ExpressCard/34 device „ Connecting a universal serial bus USB device„ Connecting an ExpressCard device specific models only Enabling Bluetooth communications on your computer Learning the basics Removing an ExpressCard/34 device Learning the basics Pairing devices Using Lenovo Quick Start Specific models only „ Starting Lenovo Quick Start „ Exiting Lenovo Quick Start Wired connection Using the Internet „ Software configuration Using the Internet„ Hardware connection Cable Wireless connection „ Using Wi-Fi/WiMax specific models only Enabling wireless connectionSoftware configuration Hardware connection „ Using Mobile Broadband specific models only Inserting the SIM card Using the Internet Using the Internet Using the Internet Removing the SIM card Page OneKey Rescue System „ Introduction OneKey Rescue System „ Using Lenovo OneKey Recovery in WindowsCreate full backup OneKey Rescue System Create Incremental backup Create recovery disc OneKey Rescue System Using recovery discs OneKey Rescue System Restore of factory defaultRestore from backup System repair Set and manage user passwordBack up my data Troubleshooting Frequently Asked Questions Troubleshooting Where are the recovery discs? What can I do if the backup process fails? Troubleshooting Display problems Password problem Computer is on Troubleshooting Keyboard problems Standby or hibernation problems Computer does not return from standby mode and does not work Troubleshooting Computer screen problems Screen is blank Hard disk drive problem Troubleshooting Sound problemsBattery problems Troubleshooting Startup problem OneKey Rescue System problems Other problems Respond Connected external „ To replace the battery Upgrading and replacing devices Upgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the Web Appendix A. Getting help and service Appendix A. Getting help and service Warranty Service Telephone Numbers Getting help around the world Caring your computer „ Be careful about where and how you workAppendix B. Use, and care information „ Notice of static-electricity Appendix B. Use, and care information „ Be gentle with your computer „ Carry your computer properly „ For outdoor use „ Handle storage media and drives properly „ Other important tips „ Data safety„ Take care in setting passwords Appendix B. Use, and care information Accessibility and comfort „ Ergonomic information „ What if you are traveling? „ Questions about vision? Maintenance „ General tips for maintenance Appendix B. Use, and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display Appendix C. Lenovo limited warranty „ What this warranty covers Appendix C. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems Information „ Replacement of a product or part „ Your additional responsibilities „ Use of personal information „ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ Other rights „ European Economic Area EEA Warranty information UAE „ Types of warranty service Customer Replaceable Unit CRU Service Customer Carry-In or Mail-In Service Appendix C. Lenovo limited warranty On-site ServiceCourier or Depot Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices 100 101 Appendix E. Notices „ Export classification notice 102 Energy Star model information 103 104 Windows XP 105 Wireless related information„ Wireless interoperability „ Usage environment and your health 106 „ Safety information related to Mobile Broadband 107 108 109 Electronic emissions notices„ Federal Communications Commission FCC Statement „ Industry Canada Class B Emission Compliance Statement 110 111 „ Avis de conformité à la réglementation d’Industrie Canada„ German Class B Compliance Statement 112 „ European Union Compliance Statement Class B Compliance 113 114 115 „ Japan Compliance Statement for Power line Harmonics„ Korea Class B 116 Weee and recycling statements„ General recycling statement EU Weee statements 117 Japan recycling statements 118 „ Disposing of a Lenovo Computer Components 119 120 121 Appendix F. Features and Specifications 122Model Name IdeaPad S12 Form Factor Appendix F. Features and Specifications Ports 123 Trademarks 124 Index 125 126 Index 127 Page New World. New Thinking.TM