Manuals / Lenovo / Computer Equipment / Laptop

Lenovo S12 manual Troubleshooting, Frequently Asked Questions

Models: S12

1 144

Download 144 pages 14.44 Kb

Page 64

Chapter 5. Troubleshooting

Frequently Asked Questions -------------------------------------------------

This section lists frequently asked questions and tell where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo IdeaPad S12 Setup Poster.

What safety precautions should I follow when using my computer?

See “Important safety information” on page iii of this guide.

How can I prevent problems with my computer?

See “Appendix B. Use, and care information” on page 72 of this guide. More tips can be found in Chapter 1 and 2.

What are the main hardware features of my new computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com.

I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard.

See “Appendix D. Customer replaceable units (CRUs)” on page 98 of this guide.

49

Image 64

Lenovo S12 manual Troubleshooting, Frequently Asked Questions

Contents

Lenovo IdeaPad S12 Page Do not Return IT to the Store If your product is not working correctlyRespective Users Explanation of hard disk capacity Page Page Contents Contents Appendix C. Lenovo limited Appendix F. FeaturesImportant safety information Important safety information„ Read this first IiiImportant safety information Unpack Important safety information Working place Important safety information On using Important safety information ViiImportant safety information Service and upgrades ViiiGetting to know your computer Power button Volume buttons Quick Start buttonGetting to know your computer ComputerGetting to know your computer Touchpad Wireless device Switch USB portLeft-side view Jack Fan louversRight-side view Slot specific models onlyGetting to know your computer USB port Speakers Bottom view Battery latch manual „ Connect to the power Install the battery packLearning the basics „ Read the manuals„ Configure the operating system „ Turn on the computerLearning the basics Putting your computer into standby/sleep state„ Shutting down your computer „ Checking battery status Using AC adapter and battery„ Charging the battery „ Removing the battery pack „ Handling the battery Using the touchpad Left click buttonUsing the keyboard „ Numeric keypad„ Function key combinations Learning the basics Special keys and buttons Volume buttons ~ Learning the basics Quick Start buttonLearning the basics OneKey Rescue System button System status indicators Securing your computer „ Attaching a security lock not supplied„ Using VeriFace „ Using passwordsConnecting external devices „ Using memory cards not supplied„ Inserting a memory card „ Removing a memory card„ Connecting an ExpressCard device specific models only „ Connecting a universal serial bus USB deviceInserting an ExpressCard/34 device Enabling Bluetooth communications on your computer Learning the basics Removing an ExpressCard/34 deviceLearning the basics Pairing devices Using Lenovo Quick Start Specific models only„ Starting Lenovo Quick Start „ Exiting Lenovo Quick StartWired connection Using the Internet„ Software configuration Using the Internet„ Hardware connection CableWireless connection „ Using Wi-Fi/WiMax specific models only Enabling wireless connectionSoftware configuration Hardware connection„ Using Mobile Broadband specific models only Inserting the SIM card Using the Internet Using the Internet Using the Internet Removing the SIM card Page OneKey Rescue System „ IntroductionCreate full backup „ Using Lenovo OneKey Recovery in WindowsOneKey Rescue System OneKey Rescue System Create Incremental backup Create recovery discOneKey Rescue System Restore from backup OneKey Rescue System Restore of factory defaultUsing recovery discs Back up my data Set and manage user passwordSystem repair Troubleshooting Frequently Asked QuestionsTroubleshooting Where are the recovery discs?What can I do if the backup process fails? Troubleshooting Display problemsPassword problem Computer is onTroubleshooting Keyboard problems Standby or hibernation problemsComputer does not return from standby mode and does not work Troubleshooting Computer screen problems Screen is blankBattery problems Troubleshooting Sound problemsHard disk drive problem Troubleshooting Startup problem OneKey Rescue System problemsOther problems RespondConnected external „ To replace the battery Upgrading and replacing devicesUpgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the WebAppendix A. Getting help and service Appendix A. Getting help and service Warranty Service Telephone Numbers Getting help around the worldAppendix B. Use, and care information „ Be careful about where and how you workCaring your computer „ Notice of static-electricity Appendix B. Use, and care information„ Be gentle with your computer „ Carry your computer properly„ For outdoor use „ Handle storage media and drives properly„ Take care in setting passwords „ Data safety„ Other important tips Appendix B. Use, and care information Accessibility and comfort „ Ergonomic information„ What if you are traveling? „ Questions about vision?Maintenance „ General tips for maintenanceAppendix B. Use, and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display Appendix C. Lenovo limited warranty „ What this warranty covers„ What your service provider will do to correct problems „ How to obtain warranty serviceAppendix C. Lenovo limited warranty Information „ Replacement of a product or part „ Your additional responsibilities „ Use of personal information„ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ Other rights „ European Economic Area EEAWarranty information UAE„ Types of warranty service Customer Replaceable Unit CRU ServiceCourier or Depot Service Appendix C. Lenovo limited warranty On-site ServiceCustomer Carry-In or Mail-In Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices 100101 Appendix E. Notices„ Export classification notice 102Energy Star model information 103104 Windows XP„ Wireless interoperability Wireless related information105 „ Usage environment and your health 106„ Safety information related to Mobile Broadband 107108 „ Federal Communications Commission FCC Statement Electronic emissions notices109 „ Industry Canada Class B Emission Compliance Statement 110„ German Class B Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada111 112 „ European Union Compliance Statement Class B Compliance 113114 „ Korea Class B „ Japan Compliance Statement for Power line Harmonics115 „ General recycling statement Weee and recycling statements116 EU Weee statements 117Japan recycling statements 118„ Disposing of a Lenovo Computer Components 119120 121 Appendix F. Features and Specifications 122Model Name IdeaPad S12 Form FactorAppendix F. Features and Specifications Ports 123Trademarks 124Index 125126 Index127 Page New World. New Thinking.TM