Samsung DVD-R4000EU manual Troubleshooting guide

Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem:

SAMSUNG ELECTRONICS AMERICA,INC. -CONSUMER SERVICE 400 Vallet Road, Suite 201, Mt Arlington, NJ 07856 1-800-SAMSUNG (1-800-726-7864)

www.samsungsupport.com

Power		Page
No power.	≥Insert the AC power supply cord securely into a known active AC outlet.	5
The unit switches to the	≥This is a power saving feature. You can turn it off if you would prefer (Set Up—Off Timer—	46
standby mode.	Off). Press [Í, DVD POWER] to turn the unit on.	—
	≥One of the unit’s safety devices may have activated. Press [Í, DVD POWER] to turn the unit
	on.
Operation
The unit is on but cannot be	≥Some operations may be prohibited by the disc.	—
operated.	≥The unit is hot (“U14” appears on the display). Wait for “U14” to disappear.	51
	≥One of the unit’s safety devices may have activated.	—
	Reset the unit as follows:
	1.Press [Í, DVD POWER] to switch the unit to standby.
	If the unit doesn’t switch to standby, press and hold [Í, DVD POWER] for about 10 sec-
	onds. The unit is forcibly switched to standby.
	Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.
	2.Press [Í, DVD POWER] to turn the unit on.

Picture

≥When progressive output is on, refer also to “Progressive video” below.

The images from this unit do	≥Make sure that the television is connected to the AUDIO/VIDEO terminal, S-VIDEO OUT ter-	5
not appear on the television.	minal or COMPONENT VIDEO OUT terminal on this unit.	—
	≥Make sure that the television’s input setting (e.g., VIDEO 1) is correct.
	≥You have set “TV Type” to “4:3 (480P)” or “16:9 (480P)” in the TV Screen menus, but the	—
	television isn’t compatible with progressive signals. Press and hold [∫] and [TIME SLIP] on
	the unit at the same time for about 5 seconds. The setting will change to interlace.

Reference	Television reception wors-	≥This can occur because the signals are being divided between the unit and the television.	—
	ens after connecting the unit.	It can be solved by using a signal booster, available from audio-visual suppliers. Consult
		your dealer if reception does not improve.
	Screen size is wrong.	≥Check the settings on your television.	—
		≥Check the settings for “TV Type”, “4:3 TV Settings for DVD-Video” or “4:3 TV Settings for	10, 47
		DVD-RAM” in the TV Screen menu.
	On-screen messages do not	≥Go to the Display menu and select “Automatic” for “Status Messages”.	47
	appear.	≥Press [STATUS] to show the on-screen messages constantly.	39
	The blue background does	≥Go to the Display menu and select “On” for “Blue Background”.	47
	not appear.
	There is ghosting.	≥Turn “MPEG-DNR” off if it is on.	38
	Play stops for a moment	≥Play may stop where two play lists join, but this is not a malfunction.	—
	during Quick View.
	Progressive video
	There is ghosting when	≥Set “Progressive” to “OFF”. This problem is caused by the editing method or material used	38
	progressive output is on.	on DVD-Video, but should be corrected if you use interlace output.
	There is no apparent change	≥The effect is less perceivable with some types of video.	—
	in picture quality when
	adjusted with the Video menu
	in the on-screen menus.

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DVD-R4000