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Lenovo S12 manual Getting help around the world, Warranty Service Telephone Numbers

Models: S12

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Appendix A. Getting help and service

Getting help around the world ----------------------------------------------

If you travel with your computer or relocate it to a country where your Lenovo machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://consumersupport.lenovo.com.

Lenovo warranty service telephone numbers -------------

Warranty Service Telephone Numbers

A list of warranty service telephone numbers is available at www.lenovo.com/support/phone. For the latest warranty service number in a country or region, please contact Lenovo, or your reseller in your country or region.

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Lenovo S12 manual Getting help around the world, Warranty Service Telephone Numbers

Contents

Lenovo IdeaPad S12 Page Do not Return IT to the Store If your product is not working correctlyRespective Users Explanation of hard disk capacity Page Page Contents Contents Appendix C. Lenovo limited Appendix F. Features„ Read this first Important safety informationImportant safety information IiiImportant safety information Unpack Important safety information Working place Important safety information On using Important safety information ViiImportant safety information Service and upgrades ViiiGetting to know your computer Getting to know your computer Power buttonVolume buttons Quick Start button ComputerGetting to know your computer Touchpad Left-side view Wireless deviceSwitch USB port Jack Fan louversRight-side view Slot specific models onlyGetting to know your computer USB port Speakers Bottom view Battery latch manual Learning the basics „ Connect to the powerInstall the battery pack „ Read the manualsLearning the basics „ Configure the operating system„ Turn on the computer Putting your computer into standby/sleep state„ Shutting down your computer „ Charging the battery Using AC adapter and battery„ Checking battery status „ Removing the battery pack „ Handling the battery Using the touchpad Left click buttonUsing the keyboard „ Numeric keypad„ Function key combinations Learning the basics Special keys and buttons Volume buttons ~ Learning the basics Quick Start buttonLearning the basics OneKey Rescue System button System status indicators Securing your computer „ Attaching a security lock not supplied„ Using VeriFace „ Using passwordsConnecting external devices „ Using memory cards not supplied„ Inserting a memory card „ Removing a memory cardInserting an ExpressCard/34 device „ Connecting a universal serial bus USB device„ Connecting an ExpressCard device specific models only Enabling Bluetooth communications on your computer Learning the basics Removing an ExpressCard/34 deviceLearning the basics Pairing devices Using Lenovo Quick Start Specific models only„ Starting Lenovo Quick Start „ Exiting Lenovo Quick StartWired connection Using the Internet„ Hardware connection „ Software configurationUsing the Internet CableWireless connection Software configuration „ Using Wi-Fi/WiMax specific models onlyEnabling wireless connection Hardware connection„ Using Mobile Broadband specific models only Inserting the SIM card Using the Internet Using the Internet Using the Internet Removing the SIM card Page OneKey Rescue System „ IntroductionOneKey Rescue System „ Using Lenovo OneKey Recovery in WindowsCreate full backup OneKey Rescue System Create Incremental backup Create recovery discOneKey Rescue System Using recovery discs OneKey Rescue System Restore of factory defaultRestore from backup System repair Set and manage user passwordBack up my data Troubleshooting Frequently Asked QuestionsTroubleshooting Where are the recovery discs?What can I do if the backup process fails? Troubleshooting Display problemsPassword problem Computer is onTroubleshooting Keyboard problems Standby or hibernation problemsComputer does not return from standby mode and does not work Troubleshooting Computer screen problems Screen is blankHard disk drive problem Troubleshooting Sound problemsBattery problems Troubleshooting Startup problem OneKey Rescue System problemsOther problems RespondConnected external „ To replace the battery Upgrading and replacing devicesUpgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the WebAppendix A. Getting help and service Appendix A. Getting help and service Warranty Service Telephone Numbers Getting help around the worldCaring your computer „ Be careful about where and how you workAppendix B. Use, and care information „ Notice of static-electricity Appendix B. Use, and care information„ Be gentle with your computer „ Carry your computer properly„ For outdoor use „ Handle storage media and drives properly„ Other important tips „ Data safety„ Take care in setting passwords Appendix B. Use, and care information Accessibility and comfort „ Ergonomic information„ What if you are traveling? „ Questions about vision?Maintenance „ General tips for maintenanceAppendix B. Use, and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display Appendix C. Lenovo limited warranty „ What this warranty coversAppendix C. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems Information „ Replacement of a product or part „ Your additional responsibilities „ Use of personal information„ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ Other rights „ European Economic Area EEAWarranty information UAE„ Types of warranty service Customer Replaceable Unit CRU ServiceCustomer Carry-In or Mail-In Service Appendix C. Lenovo limited warranty On-site ServiceCourier or Depot Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices 100101 Appendix E. Notices„ Export classification notice 102Energy Star model information 103104 Windows XP105 Wireless related information„ Wireless interoperability „ Usage environment and your health 106„ Safety information related to Mobile Broadband 107108 109 Electronic emissions notices„ Federal Communications Commission FCC Statement „ Industry Canada Class B Emission Compliance Statement 110111 „ Avis de conformité à la réglementation d’Industrie Canada„ German Class B Compliance Statement 112 „ European Union Compliance Statement Class B Compliance 113114 115 „ Japan Compliance Statement for Power line Harmonics„ Korea Class B 116 Weee and recycling statements„ General recycling statement EU Weee statements 117Japan recycling statements 118„ Disposing of a Lenovo Computer Components 119120 121 Model Name IdeaPad S12 Appendix F. Features and Specifications122 Form FactorAppendix F. Features and Specifications Ports 123Trademarks 124Index 125126 Index127 Page New World. New Thinking.TM