„ Types of warranty service | Lenovo S12 manual

Appendix C. Lenovo limited warranty

If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service. Scheduling of service will depend upon the time of your call, parts availability, and other factors.

Types of warranty service

1 Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.

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Lenovo S12 manual „ Types of warranty service, Customer Replaceable Unit CRU Service

Contents

Lenovo IdeaPad S12 Page Do not Return IT to the Store If your product is not working correctly Respective Users Explanation of hard disk capacity Page Page Contents Contents Appendix C. Lenovo limited Appendix F. Features „ Read this first Important safety informationImportant safety information Iii Important safety information Unpack Important safety information Working place Important safety information On using Important safety information Vii Important safety information Service and upgrades Viii Getting to know your computer Getting to know your computer Power buttonVolume buttons Quick Start button Computer Getting to know your computer Touchpad Left-side view Wireless deviceSwitch USB port Jack Fan louvers Right-side view Slot specific models only Getting to know your computer USB port Speakers Bottom view Battery latch manual Learning the basics „ Connect to the powerInstall the battery pack „ Read the manuals Learning the basics „ Configure the operating system„ Turn on the computer Putting your computer into standby/sleep state „ Shutting down your computer „ Charging the battery Using AC adapter and battery„ Checking battery status „ Removing the battery pack „ Handling the battery Using the touchpad Left click button Using the keyboard „ Numeric keypad „ Function key combinations Learning the basics Special keys and buttons Volume buttons ~ Learning the basics Quick Start button Learning the basics OneKey Rescue System button System status indicators Securing your computer „ Attaching a security lock not supplied „ Using VeriFace „ Using passwords Connecting external devices „ Using memory cards not supplied „ Inserting a memory card „ Removing a memory card Inserting an ExpressCard/34 device „ Connecting a universal serial bus USB device„ Connecting an ExpressCard device specific models only Enabling Bluetooth communications on your computer Learning the basics Removing an ExpressCard/34 device Learning the basics Pairing devices Using Lenovo Quick Start Specific models only „ Starting Lenovo Quick Start „ Exiting Lenovo Quick Start Wired connection Using the Internet „ Hardware connection „ Software configurationUsing the Internet Cable Wireless connection Software configuration „ Using Wi-Fi/WiMax specific models onlyEnabling wireless connection Hardware connection „ Using Mobile Broadband specific models only Inserting the SIM card Using the Internet Using the Internet Using the Internet Removing the SIM card Page OneKey Rescue System „ Introduction OneKey Rescue System „ Using Lenovo OneKey Recovery in WindowsCreate full backup OneKey Rescue System Create Incremental backup Create recovery disc OneKey Rescue System Using recovery discs OneKey Rescue System Restore of factory defaultRestore from backup System repair Set and manage user passwordBack up my data Troubleshooting Frequently Asked Questions Troubleshooting Where are the recovery discs? What can I do if the backup process fails? Troubleshooting Display problems Password problem Computer is on Troubleshooting Keyboard problems Standby or hibernation problems Computer does not return from standby mode and does not work Troubleshooting Computer screen problems Screen is blank Hard disk drive problem Troubleshooting Sound problemsBattery problems Troubleshooting Startup problem OneKey Rescue System problems Other problems Respond Connected external „ To replace the battery Upgrading and replacing devices Upgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the Web Appendix A. Getting help and service Appendix A. Getting help and service Warranty Service Telephone Numbers Getting help around the world Caring your computer „ Be careful about where and how you workAppendix B. Use, and care information „ Notice of static-electricity Appendix B. Use, and care information „ Be gentle with your computer „ Carry your computer properly „ For outdoor use „ Handle storage media and drives properly „ Other important tips „ Data safety„ Take care in setting passwords Appendix B. Use, and care information Accessibility and comfort „ Ergonomic information „ What if you are traveling? „ Questions about vision? Maintenance „ General tips for maintenance Appendix B. Use, and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display Appendix C. Lenovo limited warranty „ What this warranty covers Appendix C. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems Information „ Replacement of a product or part „ Your additional responsibilities „ Use of personal information „ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ Other rights „ European Economic Area EEA Warranty information UAE „ Types of warranty service Customer Replaceable Unit CRU Service Customer Carry-In or Mail-In Service Appendix C. Lenovo limited warranty On-site ServiceCourier or Depot Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices 100 101 Appendix E. Notices „ Export classification notice 102 Energy Star model information 103 104 Windows XP 105 Wireless related information„ Wireless interoperability „ Usage environment and your health 106 „ Safety information related to Mobile Broadband 107 108 109 Electronic emissions notices„ Federal Communications Commission FCC Statement „ Industry Canada Class B Emission Compliance Statement 110 111 „ Avis de conformité à la réglementation d’Industrie Canada„ German Class B Compliance Statement 112 „ European Union Compliance Statement Class B Compliance 113 114 115 „ Japan Compliance Statement for Power line Harmonics„ Korea Class B 116 Weee and recycling statements„ General recycling statement EU Weee statements 117 Japan recycling statements 118 „ Disposing of a Lenovo Computer Components 119 120 121 Model Name IdeaPad S12 Appendix F. Features and Specifications122 Form Factor Appendix F. Features and Specifications Ports 123 Trademarks 124 Index 125 126 Index 127 Page New World. 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