VAIO® Computer Quick Start

Troubleshooting Your Computer

My computer does not start.

Check that the computer is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the computer indicates that the power is on.

Check that the battery pack is inserted properly and is charged.

If you have connected an external floppy disk drive, make sure there is no floppy disk in the floppy disk drive.

Confirm that the power cord and all cables are connected firmly. See “Connecting Peripheral Devices” for more information.

If you plugged the computer into a power strip or Uninterruptible Power Supply (UPS), make sure the power strip or UPS is turned on and working.

If you are using an external display, check that it is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual supplied with your display for details.

Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour.

Take the battery pack off the computer, unplug the power cord and plug it in again, then turn on the power.

If this occurs on a regular basis, contact Sony Computing Support at: http://www.sony.com/pcsupport/.

My computer starts, but a BIOS error appears.

When the computer’s internal backup battery is low on power, it may not start your system properly. The message “Press <F1> to resume, <F2> to setup” appears at the bottom of the screen. Follow these steps:

1 Press the F2 key. The BIOS Setup menu appears.

2 Set the date (month/day/year). Press Enter.

3 Press Ð to select System Time, then set the time (hour: minute: second). Press Enter.

4 Press Î to select Exit, then press Ð to select Get Default Values. The message “Load default configuration now?” appears.

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