Troubleshooting Your Computer
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5Select Yes and press Enter.
6Select Exit (Save Changes), and then press Enter. The message “Save
configuration changes and exit now?” appears.
7Select Yes, and then press Enter. The computer restarts.
My computer starts, but the message “Operating system not found” appears and Windows does not start.❑If you have connected an external floppy disk drive, make sure there is no
floppy disk in the floppy disk drive (non-bootable).
❑If a non-bootable disk is in the drive, follow these steps:
1Turn off the computer, and then remove the floppy disk.
2Restart the computer and confirm that Windows starts properly.
❑If Windows still does not start, follow the steps below to initialize the BIOS:
1Remove any disk from the floppy disk drive.
2Remove any peripheral devices connected to the computer.
3Turn off the computer and then turn it on.
4Press the F2 key when the Sony logo appears. The BIOS setup menu
screen appears.
5Press the directional arrow keys to select the Exit menu.
6Press the arrow keys to select “Get Default Values” and then press
Enter. The message “Load default configuration now?” appears.
7Select Yes, then press Enter.
8Use the directional arrow keys to select “Exit” (Save Changes), and then
press Enter. The message “Save configuration changes and exit now?”
appears.
9Select Yes, then press Enter. The computer restarts.
If your computer continues to display the message “Operating system not found,”
and Windows does not start, contact Sony Computing Support.