Troubleshooting Your Computer

5Select Yes and press Enter.

6Select Exit (Save Changes), and then press Enter. The message “Save configuration changes and exit now?” appears.

7Select Yes, and then press Enter. The computer restarts.

My computer starts, but the message “Operating system not found” appears and Windows does not start.

If you have connected an external floppy disk drive, make sure there is no floppy disk in the floppy disk drive (non-bootable).

If a non-bootable disk is in the drive, follow these steps:

1 Turn off the computer, and then remove the floppy disk.

2 Restart the computer and confirm that Windows starts properly.

If Windows still does not start, follow the steps below to initialize the BIOS: 1 Remove any disk from the floppy disk drive.

2 Remove any peripheral devices connected to the computer.

3 Turn off the computer and then turn it on.

4 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears.

5 Press the directional arrow keys to select the Exit menu.

6 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load default configuration now?” appears.

7 Select Yes, then press Enter.

8 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The message “Save configuration changes and exit now?” appears.

9 Select Yes, then press Enter. The computer restarts.

If your computer continues to display the message “Operating system not found,” and Windows does not start, contact Sony Computing Support.

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