Getting Help, 135 | Sony Personal Computer manual

Getting Help

Sony provides you with several support options to answer questions about your VAIO® computer or the preinstalled software. Refer to these resources in the order they are listed.

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Sony Personal Computer manual Getting Help, 135

Contents

Welcome Change text in this variable definition to document title Welcome Using Your Vaio Computer Connecting Peripheral Devices Customizing Your Vaio Computer Adding Memory Displaying Battery Information Troubleshooting 115 125 135 Change text in this variable definition to document title Using Your Vaio Computer Keyboard Using the Keyboard Key Description Functions of the keyboard keys Combination Function Combinations and functions with the Windows key Indicator Indicators Indicator Function Combinations and functions with the Fn key Combinations Feature Functions Some functions are not available until Windows launches Vaio Action Setup functions Using Vaio Action Setup Launcher mode Using the Jog Dial Control Guide mode Using Launcher modeUsing guide mode To use the Jog Dial control with Sony software To use the Jog Dial control with other softwareAction Description Using a dialog box Internal timer To insert a Memory Stick media Using Memory Stick MediaWhat is MagicGate? Types of Memory Stick media To view the contents of Memory Stick media VisualFlow To remove a Memory Stick mediaTo use VisualFlow Using Memory Stick Media Vaio Computer To insert PC card Using PC Cards To remove a PC Card Using PC Cards Hibernate mode Using Power Saving ModesNormal mode Standby mode To activate Hibernate mode How to connect a phone cable Connecting a Phone Line Plugging in Phone Cable Connecting to LAN Connecting to a LAN To set up your ethernet connection To set the Modem’s Country/region To connect to a network Connecting to a Wireless LAN Turning On Wireless LANWireless LAN Access Point To communicate with an Access Point, proceed as follows Communicating with Access Point infrastructure Connecting to a wireless LAN To communicate without an Access Point, proceed as follows Communicating without Access Point ad-hoc Setting Wireless Network Connection Properties Turning Off Wireless LAN Connecting Peripheral Devices To connect the floppy disk drive Connecting a Floppy Disk Drive To remove the floppy disk drive when the computer is on To insert a floppy diskTo remove a floppy disk To carry the floppy disk drive To connect an optical drive Connecting a PC Card Bus Drive To insert a disc To remove the drive Handling CD or DVD discs Cleaning CD or DVD discs To connect an i.LINK optical disc drive Connecting an i.LINK Optical Disc Drive Connecting i.LINK optical disc drive Connecting an i.LINK Optical Disc Drive To connect a USB mouse Connecting a USB Mouse Connecting with i.LINK Connecting Vaio Computers Connecting an i.LINK Device To connect a digital camcorder Change text in this variable definition to document title Connecting an External Display To connect a projector To connect a computer display Connecting an External Display Plug the audio cable into the Headphone jack To connect a TV Connecting a TV To connect a printer Connecting a USB Printer To record from a microphone or audio equipment Connecting an External MicrophoneTo switch the microphone jack functionality To connect an external microphone To increase the sound of the microphone To adjust sound volume in the Recording Control window Sound device Function To adjust sound device volume To connect external speakers Connecting External Speakers Personal Digital Assistant Expanding Your Computer’s Capabilities Change text in this variable definition to document title Customizing Your Vaio Computer To display the Sony Notebook Setup screen Displaying the Sony Notebook Setup Screen Tab Description Sony Notebook Setup tabs Controlling Power Management To view the Power Management status iconsTo activate the Power Management toolbar To customize Power Management settings Power Management profiles Icon Description Communications CameraWord Processing Spreadsheet Hibernate Power Management commandsConserving battery power Standby Battery icon Battery status Displaying Battery InformationBattery icon descriptions To activate the Battery Information toolbar Fully charged Customizing the Battery Information toolbar and alarm system Displaying detailed battery information To change the window design Changing the window design of Sony software To select the display mode Selecting the Display Mode Change text in this variable definition to document title Adding Memory Precautions and Procedures Typical expansion memory configurationOn board MB Slot MB Removing a Memory Module Lifting the Keyboard Removing a Memory Module Installing a Memory Module Installing a Memory Module Installing New Memory Module Confirming Added Memory Capacity Vaio Computer Quick Start About the Software on Your Computer America Online OverviewAdobe Acrobat Reader Adobe Photoshop Elements DVgate EarthLink Network Total AccessArcSoft PhotoPrinter 2000 Pro DigitalPrint 100 101 Real JukeboxRealPlayer Smart Capture 102 103 WinDVD Hard disk drive partition Adjusting image resolutionDVgate application notes Digital video captures 105 System Recovery CDs Application, Driver, and System Recovery CDsApplication Recovery CDs Driver Recovery CDs 107 Using Your Recovery CDsTo use the Application Recovery CDs To use the Driver Recovery CDs 108 Reinstalling specific drivers with the Driver Recovery CD 109 110 Reinstalling all drivers with the Driver Recovery CD 111 To use the System Recovery CDs 112 If your computer does not start from the Recovery CD 113 Recovering Microsoft Word 114 115 Troubleshooting 116 Troubleshooting Your ComputerMy computer starts, but a Bios error appears My computer does not start 117 Power Management setting is not responding My computer stops responding or does not shut down118 119 Sound of my computer’s fan is too loud 120 Troubleshooting the LCD ScreenWant to change the video resolution of my display My LCD screen is blank 121 Troubleshooting the Mouse and TouchpadMy mouse does not work My touchpad does not work properly 122 Pointer does not move while I am using the Touchpad or Mouse Troubleshooting Drives, PC Cards and Peripheral Devices My optical drive is not playing my disc properly123 My optical disc drive tray does not open My PC Card is not working124 125 Troubleshooting i.LINK devices 126 Troubleshooting SoftwareMy software program stops responding or crashes Cannot use the DVgate software 127 What software do I use for CD-R/CD-RW software functions? 128 Troubleshooting the ModemMy modem does not work My modem connection is slow Cannot access the Internet Troubleshooting Wireless LAN functionsCannot use the Wireless LAN functionality Computer cannot connect to a Wireless LAN Access Point 130 Data transfers are interrupted Troubleshooting Audio My speakers have no sound131 132 My microphone does not work 133 Troubleshooting Memory Stick Media 134 135 Getting Help Sony PC Support Support OptionsManuals and Online Help Files Operating System Online Support Vaio Support Agent Sony Fax-on-Demand Sony Customer Support137 138 Software Support Information WinDVD InterVideo, Inc Quicken Intuit IncRealJukebox, RealPlayer Real Networks, Inc Sony Applications Sony Electronics Inc 140 Sony Service Center 141 142 143 144 145 LAN 146 147 148 149