Software Support Information, 138 | Sony Personal Computer specs

VAIO® Computer Quick Start

Software Support Information

Adobe Acrobat® Reader™, Photoshop® Elements (Adobe Systems, Inc.)

Web site	http://www.adobe.com/

phone	206-675-6126 (fee-based support)

e-mail	techdocs@adobe.com

hours	M-F, 6 AM-5 PM PST

America Online® (America Online, Inc.)

Web site	http://www.aol.com

phone	800-827-3338

hours	7 days a week, 24 hours a day

Apple QuickTime™ (Apple Computer Inc.)

Web site	http://www.apple.com

phone	800-692-7753

hours	7 days a week, 24 hours a day

EarthLink™ Network Total Access (EarthLink Network Inc.)

Web site	http://www.help.earthlink.net/techsupport

e-mail	support@earthlink.net

phone	800-890-5128, 800-890-6356

hours	7 days a week, 24 hours a day

PhotoPrinter® 2000 Pro (ArcSoft, Inc.)

Web site	http://www.arcsoft.com

e-mail	support@arcsoft.com

phone	510-440-9901

fax	510-440-1270

hours	M-F 8:30 AM - 5:30 PM PST

PC-Cillin® 2000 (Trend Micro, Inc.)

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Sony Personal Computer manual Software Support Information, 138

Contents

Welcome Change text in this variable definition to document title Using Your Vaio Computer Welcome Connecting Peripheral Devices Customizing Your Vaio Computer Displaying Battery Information Adding Memory Troubleshooting 115 125 135 Change text in this variable definition to document title Using Your Vaio Computer Using the Keyboard Keyboard Functions of the keyboard keys Key Description Combinations and functions with the Windows key Combination Function Indicators Indicator Indicator Function Combinations Feature Functions Combinations and functions with the Fn key Some functions are not available until Windows launches Using Vaio Action Setup Vaio Action Setup functions Using the Jog Dial Control Launcher mode Guide mode Using Launcher modeUsing guide mode To use the Jog Dial control with Sony software To use the Jog Dial control with other softwareAction Description Internal timer Using a dialog box Types of Memory Stick media Using Memory Stick MediaWhat is MagicGate? To insert a Memory Stick media To view the contents of Memory Stick media VisualFlow To remove a Memory Stick mediaTo use VisualFlow Using Memory Stick Media Vaio Computer Using PC Cards To insert PC card To remove a PC Card Using PC Cards Standby mode Using Power Saving ModesNormal mode Hibernate mode To activate Hibernate mode Connecting a Phone Line How to connect a phone cable Plugging in Phone Cable Connecting to a LAN Connecting to LAN To set up your ethernet connection To connect to a network To set the Modem’s Country/region Connecting to a Wireless LAN Turning On Wireless LANWireless LAN Access Point Communicating with Access Point infrastructure To communicate with an Access Point, proceed as follows Connecting to a wireless LAN Communicating without Access Point ad-hoc To communicate without an Access Point, proceed as follows Setting Wireless Network Connection Properties Turning Off Wireless LAN Connecting Peripheral Devices Connecting a Floppy Disk Drive To connect the floppy disk drive To remove the floppy disk drive when the computer is on To insert a floppy diskTo remove a floppy disk To carry the floppy disk drive Connecting a PC Card Bus Drive To connect an optical drive To insert a disc To remove the drive Cleaning CD or DVD discs Handling CD or DVD discs Connecting an i.LINK Optical Disc Drive To connect an i.LINK optical disc drive Connecting i.LINK optical disc drive Connecting an i.LINK Optical Disc Drive Connecting a USB Mouse To connect a USB mouse Connecting Vaio Computers Connecting with i.LINK Connecting an i.LINK Device To connect a digital camcorder Change text in this variable definition to document title Connecting an External Display To connect a computer display To connect a projector Connecting an External Display Plug the audio cable into the Headphone jack Connecting a TV To connect a TV Connecting a USB Printer To connect a printer To connect an external microphone Connecting an External MicrophoneTo switch the microphone jack functionality To record from a microphone or audio equipment To adjust sound volume in the Recording Control window To increase the sound of the microphone To adjust sound device volume Sound device Function Connecting External Speakers To connect external speakers Expanding Your Computer’s Capabilities Personal Digital Assistant Change text in this variable definition to document title Customizing Your Vaio Computer Displaying the Sony Notebook Setup Screen To display the Sony Notebook Setup screen Sony Notebook Setup tabs Tab Description Controlling Power Management To view the Power Management status iconsTo activate the Power Management toolbar Power Management profiles To customize Power Management settings Icon Description Spreadsheet CameraWord Processing Communications Standby Power Management commandsConserving battery power Hibernate To activate the Battery Information toolbar Displaying Battery InformationBattery icon descriptions Battery icon Battery status Fully charged Displaying detailed battery information Customizing the Battery Information toolbar and alarm system Changing the window design of Sony software To change the window design Selecting the Display Mode To select the display mode Change text in this variable definition to document title Adding Memory Precautions and Procedures Typical expansion memory configurationOn board MB Slot MB Removing a Memory Module Lifting the Keyboard Removing a Memory Module Installing a Memory Module Installing a Memory Module Installing New Memory Module Confirming Added Memory Capacity Vaio Computer Quick Start About the Software on Your Computer Adobe Photoshop Elements OverviewAdobe Acrobat Reader America Online DigitalPrint EarthLink Network Total AccessArcSoft PhotoPrinter 2000 Pro DVgate 100 Smart Capture Real JukeboxRealPlayer 101 102 WinDVD 103 Digital video captures Adjusting image resolutionDVgate application notes Hard disk drive partition 105 Driver Recovery CDs Application, Driver, and System Recovery CDsApplication Recovery CDs System Recovery CDs To use the Driver Recovery CDs Using Your Recovery CDsTo use the Application Recovery CDs 107 Reinstalling specific drivers with the Driver Recovery CD 108 109 Reinstalling all drivers with the Driver Recovery CD 110 To use the System Recovery CDs 111 If your computer does not start from the Recovery CD 112 Recovering Microsoft Word 113 114 Troubleshooting 115 My computer does not start Troubleshooting Your ComputerMy computer starts, but a Bios error appears 116 117 Power Management setting is not responding My computer stops responding or does not shut down118 Sound of my computer’s fan is too loud 119 My LCD screen is blank Troubleshooting the LCD ScreenWant to change the video resolution of my display 120 My touchpad does not work properly Troubleshooting the Mouse and TouchpadMy mouse does not work 121 Pointer does not move while I am using the Touchpad or Mouse 122 Troubleshooting Drives, PC Cards and Peripheral Devices My optical drive is not playing my disc properly123 My optical disc drive tray does not open My PC Card is not working124 Troubleshooting i.LINK devices 125 Cannot use the DVgate software Troubleshooting SoftwareMy software program stops responding or crashes 126 What software do I use for CD-R/CD-RW software functions? 127 My modem connection is slow Troubleshooting the ModemMy modem does not work 128 Computer cannot connect to a Wireless LAN Access Point Troubleshooting Wireless LAN functionsCannot use the Wireless LAN functionality Cannot access the Internet Data transfers are interrupted 130 Troubleshooting Audio My speakers have no sound131 My microphone does not work 132 Troubleshooting Memory Stick Media 133 134 Getting Help 135 Operating System Online Support Vaio Support Agent Support OptionsManuals and Online Help Files Sony PC Support Sony Fax-on-Demand Sony Customer Support137 Software Support Information 138 Sony Applications Sony Electronics Inc Quicken Intuit IncRealJukebox, RealPlayer Real Networks, Inc WinDVD InterVideo, Inc Sony Service Center 140 141 142 143 144 LAN 145 146 147 148 149