VAIO® Computer Quick Start
Support Options
1VAIO® User Guide and VAIO® Quick Start
The online VAIO® Computer User Guide and printed VAIO® Computer Quick Start provide you with information on how to maximize your computer capabilities and solve common problems. To access the online user guide, click Start on the Windows® taskbar, select Help and Support, and click on VAIO User Guide. The Quick Start is supplied in the box with your computer.
2Manuals and Online Help Files
The software preinstalled on your computer may come with an online manual. These manuals are stored on the hard disk drive as online help files. You can find the help files from the Help menu under the specific software application. Some software applications may come with a printed manual.
3Operating System Online Support
Your computer comes preinstalled with Microsoft® Windows®. For operating system support, access Sony Computing Support at: http://www.sony.com/pcsupport.
4VAIO Support Agent
You can find VAIO Support Agent by clicking Start and then selecting Help and Support. Using advanced diagnostic technology, Sony’s VAIO Support Agent runs scheduled protections of your applications, network settings, and other important software settings. When your software is protected, you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states.
5Sony PC Support
This service provides you with instant access to information on commonly encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access Sony Computing Support at: http://www.sony.com/pcsupport.
