Promise Technology
Version 4.4
user manual
Promise Array Management
Install
Password
Inconsistency Error Handling
Maintenance
Appendix C Networking Issues
PAM Setup Opening Screen
Create Array Settings
Technical Support Services
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Promise Array Management
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Contents
FastTrak S150 SX4 and SX4000 series
Trademarks
Copyright
Important data protection information
Contents
Promise Array Management
Introduction
PAM Components
How They Work Together
PAM Installation Options
LAN and Internet connections
Company LAN without a File Server
PCs with Internal RAID
Promise Array Management
Installation Locations
Installation
Monitoring Utility
Networked RAID has many installation options
Message Server
Operating System Support
Message Agent
PAM Installation
Pre-Installation Procedure
Network Requirements
PAM Setup Opening Screen
Setup Type dialog box
Add User Account dialog box
Install Complete dialog box
Initial Setup
Launch PAM
Local PAM Log-in
Local PAM Log-out
Remote PAM Log-in
Create a New Server
Remote PAM Log-out
Disconnect from a Message Server
Remote PAM Future Log-ins
Logout of RAID PC
PAM User Interface
PAM Monitor window has three views
Create a New User
User Information View
Create an Array
Create Array Settings
New Array
Setup Email Alert Notification
CRAM-MD5
Add a User to the Recipient List
Email Sender and Recipients
Event Alert Setting box
Specify Alert Notification Events
Information Events
PAM User Interface
Tree View
Local PAM
Remote PAM
An example of a RAID system in Tree View on Remote PAM
Tree View and Component Specific Menus
Object View
Information View
Status Bar
Main Menu
Pulldown Menus
Dynamic Menus
My Console Menu
RAID Machine Menu
Maintenance Menu
RAID System Menu
View Menu
Connection Menu Remote PAM only
Preference Menu
Help Menu
Toolbar
Toolbar
Message Server Icon
Popup Menus
My Console Icon
RAID Machine Icon
Channel Icon
RAID System Icon
Controller Icon
Disk Icon
User Management Icon
Array Icon
User Icon
Promise Array Management
RAID Monitoring Maintenance with PAM
Log-in
Local PAM
Log-out
Remote PAM
Create a RAID Server
Disconnect from a Message Server
Delete a RAID Server
Logout of RAID PC
Future Log-ins
Message Server IP Address Change
Manage Users
Create a New User
Delete a User
Change Password
Change User Rights
Alert Notification
Add a User to the Recipient List
Delete a User from the Recipient List
Current Recipients window
Specify Alert Notification Events
Information Events
View Event Log
Controller
Read Bad Sector Table
Controller Options
System Information
Controller Cache
Rebuild Setting
Disk Parameters
Inconsistency Error Handling
Maintenance Error Handling
PCI Bus Utilization
Arrays
Create an Array
Create Array Settings
New Array
Synchronize an Array
Scheduled Synchronization
On Demand Synchronization
Start Synchronization
Synchronization Settings
Stop, Pause, Continue
Expand / Convert an Array
Expansion
Select a disk drive to add to the array
Verify the Array name and click Finish
Conversion
From Comments
Start Conversion
Select the new RAID Level
Conversion progress
Array Critical
RAID Monitoring and Maintenance
Rebuild an Array
Automatic Rebuild
Manual Rebuild
Start Rebuild Wizard
Rebuild Wizard Confirmation window
Rebuild Settings
Rebuild Settings in Information View
Error Handling
Array Offline
Delete Array
Promise Array Management
Appendix a RAID Concepts
Striping RAID
RAID 0 writes data to both drives at the same time
Mirroring RAID
Data Mirror Disk Drives
Striping / Mirroring RAID 0+1
About Dual Data Redundancy
Block and Parity Striping RAID
RAID 5 Stripes all Drives with Data and Parity Information
Jbod Single Drive
Jbod manages drives Individually, unlike RAID
Promise Array Management
Appendix B Partition and Format
Right-click on the My Computer icon
Disk Management Window and Disk Wizard
New Partition Wizard
Newly formatted array as it appears under Disk Management
Appendix C Networking Issues
IP Address
Dhcp Issues
Dhcp enabled. . . . . . . . Yes
Technical Support Services
Appendix D Technical Support
Pacific Rim Sales Office
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