Promise Technology Version 4.4 user manual RAID Monitoring and Maintenance

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Chapter 5: RAID Monitoring and Maintenance

In the example above, there are three disk drives attached to the FastTrak controller and all three are assigned to a RAID 5 array.

The three disk drives appear under the Controller but only two appear under the Array. The disk drive on Channel 2 does not appear under Array. This is the suspect drive.

4.To double-check the suspect drive, click on its icon under the Controller.

Figure 74. Click on a disk drive icon in Tree View to display its information in Information View.

5.In Information View, check the disk drive's status. The above example shows the suspected drive is Offline. This drive has failed.

If you have a Hot Spare drive installed and enabled, the array will begin to Rebuild automatically.

If you do not have a Hot Spare drive, you must replace the drive before a Rebuild of the array can begin.

Refer to the FastTrak S150 SX4 / SX4000 series User Manual for more information about replacing a failed drive.

After you replace the failed drive, go on to Rebuild an Array on the next page.

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Contents FastTrak S150 SX4 and SX4000 series Trademarks CopyrightImportant data protection information Contents Promise Array Management PAM Components IntroductionHow They Work Together LAN and Internet connections PAM Installation OptionsCompany LAN without a File Server PCs with Internal RAID Promise Array Management Installation Locations InstallationMonitoring Utility Networked RAID has many installation options Message Server Operating System SupportMessage Agent PAM Installation Pre-Installation ProcedureNetwork Requirements PAM Setup Opening Screen Setup Type dialog box Add User Account dialog box Install Complete dialog box Launch PAM Initial SetupLocal PAM Log-out Local PAM Log-inCreate a New Server Remote PAM Log-inDisconnect from a Message Server Remote PAM Log-outLogout of RAID PC Remote PAM Future Log-insPAM Monitor window has three views PAM User InterfaceUser Information View Create a New UserCreate an Array Create Array Settings New Array CRAM-MD5 Setup Email Alert NotificationEmail Sender and Recipients Add a User to the Recipient ListSpecify Alert Notification Events Event Alert Setting boxInformation Events PAM User Interface Local PAM Tree ViewAn example of a RAID system in Tree View on Remote PAM Remote PAMObject View Tree View and Component Specific MenusStatus Bar Information ViewMy Console Menu Pulldown MenusDynamic Menus Main MenuRAID Machine Menu Maintenance MenuRAID System Menu Connection Menu Remote PAM only View MenuHelp Menu Preference MenuToolbar ToolbarRAID Machine Icon Popup MenusMy Console Icon Message Server IconDisk Icon RAID System IconController Icon Channel IconUser Management Icon Array IconUser Icon Promise Array Management RAID Monitoring Maintenance with PAM Log-in Local PAMLog-out Remote PAM Create a RAID Server Disconnect from a Message Server Delete a RAID ServerLogout of RAID PC Future Log-ins Message Server IP Address Change Create a New User Manage UsersDelete a User Change PasswordChange User Rights Alert Notification Add a User to the Recipient List Current Recipients window Delete a User from the Recipient ListSpecify Alert Notification Events Information Events View Event Log ControllerRead Bad Sector Table System Information Controller OptionsController Cache Rebuild SettingDisk Parameters Inconsistency Error Handling Maintenance Error HandlingPCI Bus Utilization Create an Array ArraysCreate Array Settings New Array Scheduled Synchronization Synchronize an ArrayStart Synchronization On Demand SynchronizationStop, Pause, Continue Synchronization SettingsExpansion Expand / Convert an ArraySelect a disk drive to add to the array Verify the Array name and click Finish From Comments ConversionStart Conversion Select the new RAID Level Conversion progress Array Critical RAID Monitoring and Maintenance Automatic Rebuild Rebuild an ArrayStart Rebuild Wizard Manual RebuildRebuild Wizard Confirmation window Rebuild Settings in Information View Rebuild SettingsError Handling Delete Array Array OfflinePromise Array Management Appendix a RAID Concepts RAID 0 writes data to both drives at the same time Striping RAIDData Mirror Disk Drives Mirroring RAIDStriping / Mirroring RAID 0+1 About Dual Data Redundancy RAID 5 Stripes all Drives with Data and Parity Information Block and Parity Striping RAIDJbod manages drives Individually, unlike RAID Jbod Single DrivePromise Array Management Right-click on the My Computer icon Appendix B Partition and FormatDisk Management Window and Disk Wizard New Partition Wizard Newly formatted array as it appears under Disk Management IP Address Appendix C Networking IssuesDhcp enabled. . . . . . . . Yes Dhcp IssuesAppendix D Technical Support Technical Support ServicesPacific Rim Sales Office