NCR 7882 manual Obtaining Additional Information, Obtaining Technical Assistance

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NCR RealScan 7882 Installation and Owner Guide

Obtaining Additional Information

Other Information Products

Order Number	Title
B005-0000-1305	NCR RealScan 7882	User Guide
B005-0000-1306	NCR RealScan 7882	Repair Guide
BST0-2121-74	NCR Scanner Programming Tags
BD20-1074-A	NCR Scanner/Scale Interface Programmer’s Guide

	How To Obtain Information Products
Web Sites	E-Mail

•http://inforetail.AtlantaGA.NCR.COM • IP136695@exchange.DaytonOH.ncr.CO

(NCR only)

M (US area)

•http://www.info.NCR.COM (Anyone) • M0500005@exchange.UnitedKingdom. NCR.COM (International)

Online Order

•Connect System (NCR only)

Phone Order

•800-543-2010 (US area)

•622-3727 (VOICEplus)

•44-181-242-5350 (International)

Fax Order

•937-445-6245 (US area)

44 (0) 20 8 242 5355 (International)

Mail Order

•NCR Corporation IPP-Dayton 1529 Brown St.

IPP EMD-2 Dayton, OH 45479 USA

•NCR Corporation 915 High Road North Finchley

London N12 0HN United Kingdom

Obtaining Technical Assistance

Technical assistance is available as follows.

•Technical assistance in the United States: 1-800-262-7782

•Technical assistance in other countries: call your local NCR office

•To order parts: 1-800-438-7830

Note: If you find any defective parts during installation of a new scanner, contact the Customer Satisfaction Hotline at one of the following.

•Phone: 1-800-528-8658 (USA)

•Phone: 770-623-7400 (International)

•E-mail: CustomerSat.Retail@NCR.com

497-0419630 Release F

09/02

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Contents RealScan Installation and Owner Guide Revision Record ContentsObtaining Technical Assistance Obtaining Additional InformationRealScan RealScan 7882 MountingsStep Installation InstructionsConnecting the Cables to an NCR RealScan Installing Power Supply Interface CablesUSB Interface Connection IBM HID Auxiliary RS-232 Port Auxiliary RS-232 PortSetting Program Parameters and Verifying Host Connection Turning on the RealScanProgramming the Communication Parameters RS-232 NCR 2170, 7452 Ocia Short Format NCR 2113, 2126 RS-232 Ruby Verifone Ruby 4M UPC/EAN Programming DefaultsPrefix Byte Disable Ascii Code RS-232 Communications Programming for USB ConnectionMaking Other Program Changes UPC-A Scan Sample Tags1234 5 678 Determining Label QualityScan Zone Adjusting Screw Setting RealScan Scan ZoneVertical Pass-by Scanning Horizontal Pass-by ScanningVertical Presentation Scanning from Bottom Vertical Presentation Scanning from TopMounting RealScan Rubber FeetPlastic Top Plate Connect Power Cable and Interface Cable Vertical Mounting Bracket Checkstand Cutout Checkpoint CableCable Clamps Operating the Scanner Cleaning the Scanner Green Status Indicator Tones Problem Suspect Component Correcting Scanner ProblemsNCR RealScan 7882 Installation and Owner Guide Interface Connector Interface InformationMost Common Interface Cables Communications Protocol Programming WorksheetProtocol Checkstand Hole RealScan 7882 Horizontal Mount NCR RealScan SpecificationsCheckstand Hole RealScan 7882 Flat Mount Ventilation Requirements Electrical WiringTone On/Off Programming WorksheetsPeriodical Codes Version DExtend UPC-A To EAN-13 Extend UPC-E To UPC-ATransmit Check Digit CodeMinimum Characters Allowed Full Ascii Check Digit PresentBar Code Type Minimum Data Characters Allowed UCCIdentifier Type Common ByteHandshake Baud RateParity Stop Bits Character LengthIBM Tone Control Good Read Tone Control Message DelayNormal or Eavesdrop Mode Terminator ByteAscii Code Chart Regulatory Information CE Mark Applicability Identification LabelsDeclaration of Conformity Laser Safety Label Laser SafetyLaser Module Label Laser PowerProgramming Tags Volume Adjustment ResetDefault Programming Mode End Save and Reset Abort Diagnostic Mode RS-232 Temporary Service Mode Mode Reset Tallies Hex Hex Hex Hex Hex Hex a Hex B Hex C Hex D Hex E Hex F Copyright 2001, 2002 by NCR Corporation