Maxtor 91536H2, 93073H4, 96147H8, 94610H6, 92305H3 specifications From Dial

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SERVICE AND SUPPORT

MaxFax Service

Use a touch-tone phone to order Technical Reference Sheets, Drive Specifications, Installation Sheets and other documents from our 24-hour automated fax retrieval system. Requested items are sent to your fax machine.

U.S. and Canada

Language support: English

Phone

800-2MAXTOR, listen for option (800-262-9867)

Outside U.S. and Canada

303-678-2618

Europe

Language support: English, French, German

Phone

+ 353 1 204 11 22

Asia/Pacific

Language support: English

Phone

+ 61 2 9369 4733

Internet

Browse the Maxtor home page on Internet, download files from our FTP site.

Home Page

http://www.maxtor.com

Customer Service

All Maxtor products are backed by No Quibble Service®, the benchmark for service and support in the industry. Customer Service is available 5 a.m. to 5 p.m. (Pacific Standard Time) Monday through Friday.

U.S. and Canada

Language support: English, Spanish

Voice

800-2MAXTOR, press 2 (800-262-9867)

E-mail

RMA@maxtor.com

 

Fax

408-922-2085

 

Europe

Language support: English, French, German

Voice

+ 353 1 286 62 22

 

E-mail

Eurotech_Assistance@maxtor.com

Fax

+ 353 1 286 14 19

 

Asia/Pacific

Call Singapore Customer Service from the countries listed below.

 

Customer Service is available 8 a.m. to 5:30 p.m. (Singapore time is GMT +8).

 

From

Dial

 

Australia

1-800-124-328

 

Hong Kong

+800-96-3387

 

Indonesia

+001-803-65-6500

 

Japan

+0031-65-3616

 

South Korea

+0078-65-800-6500

 

Malaysia

1-800-1126

 

New Zealand

+0800-44-6542

 

Singapore

1-800-481-6788

 

Taiwan

+0080-65-1062

 

Thailand

+001-800-65-6500

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Contents DiamondMax U T I O N Before You BeginContents Product Specifications AT Interface Description Service and Support Figures Maxtor Corporation IntroductionManual Organization AbbreviationsConventions Product Description DiamondMax 60 Key FeaturesFunctional / Interface Product FeaturesModel CYL MAX LBA CapacityCache Management Major HDA Components Subsystem Configuration Jumper Location / ConfigurationCylinder Limitation Jumper Description Drive Configuration Product SpecificationsPerformance Specifications Models and CapacitiesParameter A N D a R D Metric Physical Dimensions maximumPower Mode Definitions Power RequirementsEPA Energy Star Compliance Environmental LimitsReliability Specifications Shock and VibrationParameter E R a T I N G EMC/EMI Safety Regulatory ComplianceHandling and Installation Hard Drive Handling PrecautionsElectro-Static Discharge ESD Multi-pack Shipping Container Unpacking and InspectionRepacking Physical InstallationHook up Before You BeginStart up Set upPIN Signal Interface ConnectorAT Interface Description Pin Description SummaryPin Description Table PIN Name Signal Name Signal DescriptionPIO Timing Timing Parameters ModeDMA Timing Timing Parameters all times in nanoseconds Ultra DMA TimingSustained Ultra DMA Data In Burst Device Terminating an Ultra DMA Data In Burst Initiating an Ultra DMA Data Out Burst Device Pausing an Ultra DMA Data Out Burst Device Terminating an Ultra DMA Data Out Burst Host Software Interface Task File RegistersPort Read Write N T E N T S LBA Bits Command Register R a M E T E R S U S E D SummaryControl Diagnostic Registers Reset and Interrupt Handling Interface Commands Read Commands Read DMA Write Commands Write Multiple Mode Set/Check Commands Value DescriptionEV E L Value M M a N D Timer Value TIME-OUT Period Power Mode CommandsSleep Mode Content Description Initialization Commands15 -3 = reserved R D Content Description Initialize Drive Parameters Error Code Description Seek, Format and Diagnostic CommandsKey Register A.R.T. Command SetService Policy Service and SupportNo Quibble Service SupportFrom Dial Block GlossaryCorrectableerror Fetch Landingzoneorlzone Physicalsector Softerror