Intermec PD4 manual Error Suggested action, Printing stops Command errors

Page 57

 

Chapter 7—Troubleshooting

 

 

Error

Suggested action

 

 

The Power control lamp does not shine

Check the power cable

and the LCD display (if any) shows no

 

message after the power has been switched

 

on

 

Error LED light turns solid red after

Check for bad software setting or ESim

printing stops

command errors

 

Check if printer is out of media or ribbon

 

Check if media is jammed/tangled up

 

Check if mechanism is not locked and

 

closed

 

Check if label gap sensor is blocked by

 

media

 

Check cutter (if any)

Printing started, but nothing was printed

Check if media is placed upside down or

on the label

if media is not suitable for the application

 

Check if the ink-coted side of the transfer

 

ribbon faces the media

 

Select the correct printer driver

 

Select the correct media and print type

 

Check that the printhead is properly con-

 

nected to the print mechanism

 

 

When printing, label is jammed/tangled

Clear the media jam, and if label is stuck

up

on thermal printhead, remove it using a

 

cleaning card or a soft cloth soaked with

 

isopropyl alcohol

When printing, part of the print image

Check if thermal printhead needs cleaning

was not printed along the feed direction

Check if application software has errors

 

 

Check ribbon for creases and wrinkles. See

 

Ribbon Tension Adjustment and Ribbon

 

Shield Adjustment in chapter 9.

Intermec EasyCoder PD4—User’s Guide

47

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Contents EasyCoder PD4 Bar Code Label Printer Page EMS and EMI Compliance Statement FCC Notice United States of AmericaIntermec EasyCoder PD4-User’s Guide Contents Adjustments TroubleshootingLoading Media Maintaining the PrinterMedia Specifications Technical DataBefore You Begin Safety SummarySafety Icons Global Services and Support Warranty Information Web Support Telephone SupportRelated Documents Introduction Description of EasyCoder PD4 Product Identification Safety WarningsIntroduction Installation Unpacking the Printer Front View Rear View Media Compartment Print Mechanism Power ConnectionsComputer Control Lamps Controls and IndicatorsDisplay Control KeysKey Functions Mode Feed key Pause key Cancel keyInstallation Starting Up Switching On the Printer Direct Mode Printing a Test Label Loading Media Tear-Off Straight-through Flip the label feed guide upward Tear-Off,Rotation of the roll Align the media with the center section Tear-Off, Peel-Off Self-strip Screw Peel-Off,Peel-Off, Peel-Off, Thermal Transfer Printing Ribbon Load Ink outside the roll Ribbon Load,Loading Media Printing Controlling the Printing Navigating in the Setup Mode Setup MethodsKey label in display Function in the Setup Mode KeySetting review Setup Options Media TypeDensity SpeedPrinting Intermec EasyCoder PD4-User’s Guide Printing Options Stripper and Internal Rewinder Installation InstructionsSwitch Rewinder cable Cutter Cutter connector Cutter cable Cable clips Options Troubleshooting Error Handling Description/Display MessageAction Printing stops Command errors Error Suggested actionPrintout not in desired position Clearing Media Jam in Cutter Entering the Dump Mode Maintaining the Printer Printhead Cleaning Clean the printhead dot line External Cleaning Printhead Replacement Cut off any damaged or wrinkled part Media JamsAdjustments Engage the printhead and load the ribbon Printhead Balance AdjustmentPrinthead Pressure Adjustment Printhead Dot Line Position Adjustment Adjustments Label Gap Sensor Position Adjustment Label Gap Sensor Calibration Ribbon Tension Adjustment 1234567890 Ribbon Shield AdjustmentPage For media load Intermec EasyCoder PD4-User’s Guide Technical Data Table of Technical Data Physical Measures Power SupplyEnvironment ElectronicsData Interfaces Media Specifications Media Roll Size CoreInternal Roll Non-Adhesive Strip Media⇒ Liner Self-Adhesive Strip⇒ Label Length Self-Adhesive LabelsSELF-ADHESIVE Labels Feed Direction Tickets with Gaps Tickets & Tags Feed Direction ⇒ Black Mark Width Tickets with Black MarkTickets With Marks Feed Direction Interfaces RS-232 Interface DB-9 Signal MeaningProtocol Interface CableUSB Interface Pin Function Transmitter Comment Parallel InterfaceFirmware Upgrading Instructions RequirementsPage 960614-01

PD4 specifications

The Intermec PD4 is a compact and versatile thermal printer designed for high-performance label printing in demanding environments. Renowned for its reliability and speed, the PD4 is ideal for various applications, including shipping, inventory management, and retail labeling.

One of the standout features of the PD4 is its exceptional print speed, capable of producing up to 4 inches per second. This efficiency is crucial in environments where time is a critical factor. The printer supports a range of label sizes, accommodating various demands in different industries. With a maximum print width of 4 inches, it can handle labels that are suitable for shipping, warehousing, and product labeling with ease.

The PD4 utilizes both direct thermal and thermal transfer printing technologies, making it versatile for different materials. Direct thermal printing is typically used for short-term applications, while thermal transfer offers higher durability for labels exposed to various environmental conditions. This flexibility allows businesses to choose the printing method that best fits their specific requirements.

In terms of connectivity, the Intermec PD4 is equipped with multiple options, including USB, serial, and parallel interfaces, allowing it to easily integrate with existing systems. Additionally, it supports Ethernet connectivity for network printing, providing greater accessibility in a multi-user environment. These connectivity options ensure that the PD4 can be seamlessly deployed in both standalone and networked configurations.

Another notable characteristic is its user-friendly design. The printer features an intuitive control panel, making it easy for operators to manage print jobs and perform maintenance tasks. The open design of the printer also facilitates quick label loading and ribbon replacement, reducing downtime associated with label changes.

Moreover, the Intermec PD4 is built to withstand tough working conditions. Its robust construction is designed to handle the rigors of warehousing and industrial applications, ensuring longevity and consistent performance over time. With a compact footprint, it can fit into tight workspaces, making it a practical choice for businesses with limited available space.

In summary, the Intermec PD4 thermal printer stands out for its speed, versatility, and durability, making it an excellent choice for businesses that require reliable printing solutions. Its advanced technologies, user-friendly design, and strong connectivity options make it suitable for a wide range of label printing tasks, ensuring efficient operations across various industries.
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