Dell V310 manual Continue button is unavailable

Page 91

CHECK YOUR ADVANCED SECURITY SETTINGS

•If you are using MAC address filtering to limit access to your wireless network, then you must add the printer MAC address to the list of addresses allowed to connect to the wireless access point.

•If you set the wireless access point to issue a limited number of IP addresses, then you must change this so that the printer can be added.

Note: If you do not know how to make these changes, then see the documentation that came with the wireless network, or contact the person who set up your wireless network.

The Continue button is unavailable

Try the following solutions in the order they appear until the Continue button becomes active and can be clicked:

CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE PRINTER

USB ports are marked with the symbol.

MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON

Check to see if the button is lit. If you have just turned on the printer, then you might need to disconnect the USB cable and reconnect it.

MAKE SURE THAT THE USB PORT ON THE COMPUTER IS WORKING

Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then the port is working.

If the USB port on the computer is not working, then try using the other USB ports on the computer.

MAKE SURE THAT THE USB CABLE IS WORKING

Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable.

MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL

Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly or be within the same series.

If you have any doubts, look for an updated version of the printer software on our Web site. For more information, see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen.

RECONNECT THE POWER SUPPLY

1Turn off the printer.

2Unplug the power cord from the power outlet.

3Remove the power supply from the back of the printer and then plug it back in.

Troubleshooting

91

Image 91

Contents April Dell V310 Series Users GuideTrademarks Contents Scanning Copying103 TroubleshootingPage Safety information Thank you for choosing this printer About your printerMinimizing your printers environmental impact Recycling Finding information about the printerProduct Information Guide Use Understanding the parts of the printerAbout your printer Replacing ink cartridges Ordering and replacing suppliesOrdering ink cartridges Select Printer Home Recycling Dell productsUsing the printer control panel Using the printer control panel buttons and menusUsing the printer control panel buttons and menus Copy menu Using the printer menusSetup menu Changing temporary settings into new default settingsTo change the temporary settings into new default settings Changing the Power Saver timeoutTo disable the settings timeout feature Using the printer control panel menus Resetting to factory settingsSaving energy with Eco-Mode Page Minimum system requirements Using the printer softwareUsing the Windows printer software Software installed during printer installationUsing the printer software Installing the printer software Reinstalling the printer softwareChecking for software updates Uninstalling the printer softwareLoading paper Loading paper and original documentsSheets of heavyweight matte paper Saving paper default settings Loading original documents on the scanner glass Printing a document PrintingTips for printing Printing basic documentsPrinting multiple pages on one sheet Printing pages in reverse orderPrinting documents from a memory card or flash drive Printing specialty documents If the printer is using a USB connectionPrinting envelopes Tips on loading label sheets Printing on both sides of the paper duplexing manuallyPrinting labels Printing on custom-size paperPage Working with photos Using a memory card or flash drive with the printerSupported memory cards and file types Printing photos using the printer control panelIf the printer is using a USB connection Camera detected. Press OK to change settings Printing photos from a PictBridge-enabled digital cameraPrinting photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Printing from a Bluetooth-enabled deviceBluetooth Dongle Connected appears on the display Printing from a Bluetooth-enabled device Setting the Bluetooth security levelChanging the printing mode Setting your printer as the default printerManaging print jobs Resuming print jobs Pausing print jobsCanceling print jobs Changing the printing mode for a single print jobTips for copying CopyingMaking copies Copying photos Adjusting copy qualityEnlarging or reducing images Making a copy lighter or darker Collating copies using the printer control panelRepeating an image on one Canceling copy jobs Tips for scanning ScanningScanning to a local or network computer Scanning to a flash drive or memory card Using the printer control panelScanning photos into an editing application Scanning documents into an editing application Using the printer softwareHow do I scan in black and white? Scanning FAQScanning directly to e-mail How can I improve the quality of a scan?Updating the application list Canceling scan jobsWhy am I being asked for a PIN? What is an application list, and how do I update it?Supported network security options Installing the printer on a wireless networkWireless network compatibility NetworkingPrinting a network setup Installing the printer on other computers Installing the printer on a wireless networkInterpreting the colors of the Wi-Fi indicator light Before you begin Special wireless installation instructionsAdding the printer to your wireless network Assigning a static IP addressWindows Vista Advanced wireless setupChanging wireless settings after installation Creating an ad hoc wireless networkWindows XP Windows Adding a printer to an existing ad hoc wireless networkSharing a printer in a Windows environment Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Using the printer locally USBWhat is Wi-Fi Protected Setup? Networking FAQWhat is a network? Where do I find my WEP key or WPA passphrase?What is an SSID? Where do I find my SSID?Wireless network examples How are home networks configured?Scenario 2 Wireless network with Internet access Why do I need an installation cable?How are infrastructure and ad hoc networks different? How do I attach the installation cable?Requirements for all devices Finding the signal strengthRemove Sources of Interference How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Arrange the Network to Reduce Signal AbsorptionWhat is a MAC address? How do I find the MAC address? What is an IP address?How do I locate IP addresses? What is TCP/IP?What is a key index? How to locate a printer IP addressAligning the printhead Maintaining the printerMaintaining ink cartridges Checking ink levelsCleaning the printhead nozzles Cleaning the exterior of the printerCleaning the scanner glass Setup troubleshooting TroubleshootingUsing the Service Center to solve printer problems If Troubleshooting does not solve your problemRemove and Reinsert the Printhead Printhead errorChange the Language Using the Printer Menus Incorrect language appears on the displaySoftware did not install Make Sure the INK Cartridges are Inserted Correctly Reconnect the Printer Power SupplyPrint job does not print or is missing pages Check the USB ConnectionPrinter is busy or does not respond Remove and Reinstall the Printer SoftwareMake Sure the Printer is not in Power Saver Mode Printer is printing blank pagesPaper jam in the printer Jams and misfeeds troubleshootingCannot delete documents from the print queue Cannot print through USBCheck Paper Loading Paper jam in the paper supportPaper or specialty media misfeeds Check Paper ConditionPoor quality at the edges Print troubleshootingStreaks or lines on printed image Maximize Computer Processing Speed Copy and scan troubleshootingComputer slows down when printing Print speed is slowPartial copies or scans of documents or photos Copier or scanner does not respondScanner unit does not close Poor copy or scanned image qualityScanning takes too long or freezes the computer Memory card troubleshootingMemory card troubleshooting checklist Scan was not successfulCheck the Network Connection Nothing happens when a memory card is insertedCannot print documents from a memory card or flash drive Reinsert the Memory CardWireless troubleshooting checklist Wireless troubleshootingCannot print over wireless network Resetting the wireless settings to factory defaultsMove Your Access Point Away from Other Electronic Devices Disconnect from VPN Session Check Your WEP KEY or WPA PassphraseContinue button is unavailable Cannot print and there is a firewall on the computer TRY Running the Installer AgainEnable the Printer Wi-Fi indicator light is not litCheck Power Allow the Wireless Installation to CompleteCheck Network Name Select the Wireless PortCheck Security Keys Check MAC Address Make Sure the Access Point is onMove Your Access Point to Minimize Interference Move Your PrinterPing the Access Point to Make Sure the Network is Working Make Sure Your Computer can Communicate with the Printer Configure the Printer for Wireless Access AgainWireless print server not installed Make Sure the Wireless Port is Selected How to locate a printer IP addressMake Sure Bidirectional Communication is Enabled Resolving intermittent wireless communications issues100 101 Change ALL Network Devices to the Same Type Check for Known Issues with the Wireless RouterCheck for Wireless Adapter Updates 102103 Index104 Dpof 105Ssid 106VPN 107