Dell V310 manual Move Your Printer, Check MAC Address, Make Sure the Access Point is on

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If you are using WPA security

A valid WPA passphrase is:

From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or

Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9.

If your wireless network is not using security, then you will not have a security key. Using a wireless network with no security is not recommended because it can allow intruders to use your network resources without your consent.

MOVE YOUR PRINTER

Move the printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally 100-150 feet.

You can find the strength of the network signal on the printer network setup page.

CHECK MAC ADDRESS

If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network.

Wi-Fi indicator light is blinking orange during installation

When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed.

These are possible solutions. Try one or more of the following:

MAKE SURE THE ACCESS POINT IS ON

Check the access point and, if necessary, turn it on.

MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE

There may be temporary interference from other devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices.

MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS ROUTER)

Move the computer and/or printer closer to the access point. Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally 100–150 feet.

You can find the signal strength of the network on the network setup page.

Troubleshooting

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Contents April Dell V310 Series Users GuideTrademarks Contents Scanning Copying103 TroubleshootingPage Safety information Minimizing your printers environmental impact About your printerThank you for choosing this printer Recycling Finding information about the printerProduct Information Guide Use Understanding the parts of the printerAbout your printer Replacing ink cartridges Ordering and replacing suppliesOrdering ink cartridges Select Printer Home Recycling Dell productsUsing the printer control panel Using the printer control panel buttons and menusUsing the printer control panel buttons and menus Copy menu Using the printer menusSetup menu Changing temporary settings into new default settingsTo disable the settings timeout feature Changing the Power Saver timeoutTo change the temporary settings into new default settings Saving energy with Eco-Mode Resetting to factory settingsUsing the printer control panel menus Page Minimum system requirements Using the printer softwareUsing the Windows printer software Software installed during printer installationUsing the printer software Installing the printer software Reinstalling the printer softwareChecking for software updates Uninstalling the printer softwareLoading paper Loading paper and original documentsSheets of heavyweight matte paper Saving paper default settings Loading original documents on the scanner glass Printing a document PrintingTips for printing Printing basic documentsPrinting documents from a memory card or flash drive Printing pages in reverse orderPrinting multiple pages on one sheet Printing envelopes If the printer is using a USB connectionPrinting specialty documents Tips on loading label sheets Printing on both sides of the paper duplexing manuallyPrinting labels Printing on custom-size paperPage Working with photos Using a memory card or flash drive with the printerSupported memory cards and file types Printing photos using the printer control panelIf the printer is using a USB connection Camera detected. Press OK to change settings Printing photos from a PictBridge-enabled digital cameraPrinting photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Printing from a Bluetooth-enabled deviceBluetooth Dongle Connected appears on the display Printing from a Bluetooth-enabled device Setting the Bluetooth security levelManaging print jobs Setting your printer as the default printerChanging the printing mode Resuming print jobs Pausing print jobsCanceling print jobs Changing the printing mode for a single print jobMaking copies CopyingTips for copying Enlarging or reducing images Adjusting copy qualityCopying photos Making a copy lighter or darker Collating copies using the printer control panelRepeating an image on one Canceling copy jobs Scanning to a local or network computer ScanningTips for scanning Scanning photos into an editing application Using the printer control panelScanning to a flash drive or memory card Scanning documents into an editing application Using the printer softwareHow do I scan in black and white? Scanning FAQScanning directly to e-mail How can I improve the quality of a scan?Updating the application list Canceling scan jobsWhy am I being asked for a PIN? What is an application list, and how do I update it?Supported network security options Installing the printer on a wireless networkWireless network compatibility NetworkingPrinting a network setup Interpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkInstalling the printer on other computers Before you begin Special wireless installation instructionsAdding the printer to your wireless network Assigning a static IP addressWindows Vista Advanced wireless setupChanging wireless settings after installation Creating an ad hoc wireless networkWindows XP Windows Adding a printer to an existing ad hoc wireless networkSharing a printer in a Windows environment Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Using the printer locally USBWhat is Wi-Fi Protected Setup? Networking FAQWhat is a network? Where do I find my WEP key or WPA passphrase?What is an SSID? Where do I find my SSID?Wireless network examples How are home networks configured?Scenario 2 Wireless network with Internet access Why do I need an installation cable?How are infrastructure and ad hoc networks different? How do I attach the installation cable?Requirements for all devices Finding the signal strengthRemove Sources of Interference How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Arrange the Network to Reduce Signal AbsorptionWhat is a MAC address? How do I find the MAC address? What is an IP address?How do I locate IP addresses? What is TCP/IP?What is a key index? How to locate a printer IP addressAligning the printhead Maintaining the printerMaintaining ink cartridges Checking ink levelsCleaning the printhead nozzles Cleaning the exterior of the printerCleaning the scanner glass Setup troubleshooting TroubleshootingUsing the Service Center to solve printer problems If Troubleshooting does not solve your problemRemove and Reinsert the Printhead Printhead errorChange the Language Using the Printer Menus Incorrect language appears on the displaySoftware did not install Make Sure the INK Cartridges are Inserted Correctly Reconnect the Printer Power SupplyPrint job does not print or is missing pages Check the USB ConnectionPrinter is busy or does not respond Remove and Reinstall the Printer SoftwareMake Sure the Printer is not in Power Saver Mode Printer is printing blank pagesPaper jam in the printer Jams and misfeeds troubleshootingCannot delete documents from the print queue Cannot print through USBCheck Paper Loading Paper jam in the paper supportPaper or specialty media misfeeds Check Paper ConditionStreaks or lines on printed image Print troubleshootingPoor quality at the edges Maximize Computer Processing Speed Copy and scan troubleshootingComputer slows down when printing Print speed is slowPartial copies or scans of documents or photos Copier or scanner does not respondScanner unit does not close Poor copy or scanned image qualityScanning takes too long or freezes the computer Memory card troubleshootingMemory card troubleshooting checklist Scan was not successfulCheck the Network Connection Nothing happens when a memory card is insertedCannot print documents from a memory card or flash drive Reinsert the Memory CardWireless troubleshooting checklist Wireless troubleshootingMove Your Access Point Away from Other Electronic Devices Resetting the wireless settings to factory defaultsCannot print over wireless network Disconnect from VPN Session Check Your WEP KEY or WPA PassphraseContinue button is unavailable Cannot print and there is a firewall on the computer TRY Running the Installer AgainEnable the Printer Wi-Fi indicator light is not litCheck Power Allow the Wireless Installation to CompleteCheck Security Keys Select the Wireless PortCheck Network Name Check MAC Address Make Sure the Access Point is onMove Your Access Point to Minimize Interference Move Your PrinterPing the Access Point to Make Sure the Network is Working Make Sure Your Computer can Communicate with the Printer Configure the Printer for Wireless Access AgainWireless print server not installed Make Sure the Wireless Port is Selected How to locate a printer IP address100 Resolving intermittent wireless communications issuesMake Sure Bidirectional Communication is Enabled 101 Change ALL Network Devices to the Same Type Check for Known Issues with the Wireless RouterCheck for Wireless Adapter Updates 102103 Index104 Dpof 105Ssid 106VPN 107