Dell 1501 owner manual Contacting Dell, 109

Page 109

Contacting Dell

To contact Dell electronically, you can access the following websites:

•www.dell.com

•support.dell.com (support)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Anguilla

Website: www.dell.com.ai

 

 

E-mail: la-techsupport@dell.com

 

 

Technical Support

toll-free: 800-335-0031

 

 

 

Antigua and Barbuda

Website: www.dell.com.ag

 

 

E-mail: la-techsupport@dell.com

 

 

Technical Support

1-800-805-5924

 

 

 

Aomen

Technical Support (Dell™ Dimension™, Dell

0800-105

 

Inspiron™, Dell OptiPlex™, Dell Latitude™, and

 

 

Dell Precision™)

 

 

Technical Support (servers and storage)

0800-105

Contacting Dell

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell InspironAbbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Configuring Power Management SettingsWhat You Need to Establish a Wlan Connection If you hear an unfamiliar scraping or grinding sound Ensuring Sufficient Power for Your ComputerProgram stops responding or crashes repeatedly If only part of the display is readable Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities 104 103107 108Glossary Index Contents Finding Information Warranty informationSupport.dell.com Setup Diagram What Are You Looking For? Find It Here Click the topic that describes your problemClick the arrow icon Follow the instructions on the screenService call status and support history Microsoft Windows System Restore MicrosoftTop technical issues for my computer Frequently asked questionsAbout Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Front View V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Connecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Setting Up Your ComputerTransferring Information to a New Computer Click Finish and restart the new computer Click Finished and restart the new computer Connecting a USB Printer Setting Up a PrinterPrinter Cable Surge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power SuppliesSetting Up Your Computer Adjusting Brightness Using the DisplaySwitching the Video Image Setting Display ResolutionUsing the Display Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Speaker Functions Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Opens the Search Results-Computer dialog boxCustomizing the Touch Pad Touch PadBattery Performance Using a BatteryUsing a Battery Microsoft Windows Power Meter Checking the Battery ChargeCheck the Battery Charge Check the Battery HealthLow-Battery Warning Conserving Battery PowerPower Management Modes Standby ModeHibernate Mode Configuring Power Management SettingsReplacing the Battery Charging the BatteryStoring a Battery Using Multimedia Using MultimediaPlaying a CD or DVD Adjusting the Picture Adjusting the VolumeCopying CDs and DVDs Using Blank CDs and DVDs How to Copy a CD or DVDMedia Type Read Write Rewritable Helpful TipsInstalling an ExpressCard Using CardsUsing Cards ExpressCardsRemoving an ExpressCard or Blank Media Memory Cards Installing a Media Memory CardRemoving a Media Memory Card Physically Connecting to a Network or Broadband Modem Setting Up a NetworkSetting Up a Network Wireless Local Area Network Wlan Network Setup WizardChecking Your Wireless Network Card What You Need to Establish a Wlan ConnectionSetting Up a New Wlan Determining the Wireless Network Device Manager Connecting to a Wireless Local Area NetworkCompleting the Connection to the Wlan Enabling/Disabling the Wireless Network CardSetting Up a Network Securing Your Computer PasswordsSecurity Cable Lock Securing Your ComputerIf Your Computer Is Lost or Stolen Computer Tracking SoftwareDell Diagnostics Solving ProblemsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveOption Function Tab Function CD and DVD drive problems Drive ProblemsProblems writing to a CD/DVD-RW drive Hard drive problems Mail, Modem, and Internet ProblemsIf you hear an unfamiliar scraping or grinding sound Error Messages Characters in filenames Solving Problems Solving Problems Keyboard Problems ExpressCard ProblemsWindows taskbar. Ensure that the card is listed ManufacturerUnexpected characters External Keyboard problemsComputer does not start up Lockups and Software ProblemsComputer stops responding Program stops responding or crashes repeatedlyOther software problems Memory ProblemsPower Problems Network ProblemsCommunication exists. Replace the network cable Ensuring Sufficient Power for Your Computer Printer ProblemsSound and Speaker Problems Scanner ProblemsNo sound from integrated speakers No sound from external speakersNo sound from headphones Touch Pad or Mouse ProblemsIf the display is blank Video and Display ProblemsIf the display is difficult to read Picture qualityDrivers What Is a Driver?If only part of the display is readable Identifying DriversUsing Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities CD Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System RestoreSolving Problems Using Dell PC Restore by Symantec Before You Begin Using the Operating System CDDell Operating System CD Dell Drivers and Utilities CD Reinstalling Windows XP Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Battery-bay latch release Hard Drive Optical DriveTo replace the hard drive in the hard drive bay Returning a Hard Drive to Dell MemorySecuring clips Memory module Per connector Replace the memory module cover Modem Adding and Replacing Parts Hinge Cover Keyboard Wireless Mini-Card Mini-Card Antenna cables Antenna cable connectors 101 Install the replacement Mini-CardAdding and Replacing Parts 103 Coin-Cell BatteryDisplay 105 Lift the display up and away from the computer106 Identifying Your Computer Traveling With Your ComputerPacking the Computer 107Traveling by Air Travel Tips109 Contacting DellContacting Dell 110 111 112 113 114 115 116 117 118 119 120 121 122 123 Called from within Singapore or Malaysia only 124Website support.ap.dell.com 125 126 127 128 Printers, and Projectors for Relationship129 130 131 Specifications132 Ports and ConnectorsIn-1 Media Memory Card Reader MemoryCommunications 133Video AudioDisplay 134135 BatteryKeyboard Touch PadAC Adapter 136Physical 137Environmental 138 Entering System Setup Using the System Setup ProgramAppendix 139Commonly Used Options Changing the Boot Sequence140 141 Performing a One-Time BootComputer, Keyboard, and Display Cleaning Your ComputerTouch Pad Floppy DriveDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsCDs and DVDs 143Definition of Third-Party Software and Peripherals FCC Notice U.S. OnlyFCC Class B 144PP23LA 145146 147 GlossaryGlossary 148 Device driver See driver 149Docking device See APR 150 151 152 NIC See network adapter 153154 System tray See notification area 155156 Video resolution See resolution157 158 159 IndexIndex 160 See also hard drive See also optical drive161 162 Problems programs and Windows163 164
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