Dell 1501 owner manual Resolving Software and Hardware Incompatibilities

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5After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus.

A link or links appear(s) for the specific drivers and utilities used by your computer.

6Click the link of a specific driver or utility to display information about the driver or utility that you want to install.

7Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.

If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract, follow the extracting instructions, and then read the readme file.

If instructed to navigate to the driver files, click the CD directory on the driver information window to display the files associated with that driver.

Manually Reinstalling Drivers

1After extracting the driver files to your hard drive as described in the previous section, click the Start button and right-click My Computer.

2Click Properties.

3Click the Hardware tab and click Device Manager.

4Double-click the type of device for which you are installing the driver (for example, Modems or Infrared devices).

5Double-click the name of the device for which you are installing the driver.

6Click the Driver tab and click Update Driver.

7Click Install from a list or specific location (Advanced) and click Next.

8Click Browse and browse to the location to which you previously copied the driver files.

9When the name of the appropriate driver appears, click Next.

10Click Finish and restart your computer.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

1Click the Start button and click Help and Support.

2Type hardware troubleshooter in the Search field and click the arrow to start the search.

Solving Problems

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell InspironAbbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Configuring Power Management SettingsWhat You Need to Establish a Wlan Connection Ensuring Sufficient Power for Your Computer If you hear an unfamiliar scraping or grinding soundProgram stops responding or crashes repeatedly Using Microsoft Windows XP System Restore If only part of the display is readableResolving Software and Hardware Incompatibilities 104 103107 108Glossary Index Contents Warranty information Finding InformationSupport.dell.com Setup Diagram What Are You Looking For? Find It Here Click the topic that describes your problemClick the arrow icon Follow the instructions on the screenService call status and support history Microsoft Windows System Restore MicrosoftTop technical issues for my computer Frequently asked questionsDetermining Your Computer’s Configuration About Your ComputerAbout Your Computer Front View V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Connecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Setting Up Your ComputerTransferring Information to a New Computer Click Finish and restart the new computer Click Finished and restart the new computer Setting Up a Printer Connecting a USB PrinterPrinter Cable Surge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power SuppliesSetting Up Your Computer Adjusting Brightness Using the DisplaySwitching the Video Image Setting Display ResolutionUsing the Display Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Speaker Functions Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Opens the Search Results-Computer dialog boxCustomizing the Touch Pad Touch PadUsing a Battery Battery PerformanceUsing a Battery Microsoft Windows Power Meter Checking the Battery ChargeCheck the Battery Charge Check the Battery HealthLow-Battery Warning Conserving Battery PowerPower Management Modes Standby ModeHibernate Mode Configuring Power Management SettingsReplacing the Battery Charging the BatteryStoring a Battery Using Multimedia Using MultimediaPlaying a CD or DVD Adjusting the Volume Adjusting the PictureCopying CDs and DVDs Using Blank CDs and DVDs How to Copy a CD or DVDMedia Type Read Write Rewritable Helpful TipsInstalling an ExpressCard Using CardsUsing Cards ExpressCardsRemoving an ExpressCard or Blank Media Memory Cards Installing a Media Memory CardRemoving a Media Memory Card Setting Up a Network Physically Connecting to a Network or Broadband ModemSetting Up a Network Wireless Local Area Network Wlan Network Setup WizardChecking Your Wireless Network Card What You Need to Establish a Wlan ConnectionSetting Up a New Wlan Determining the Wireless Network Device Manager Connecting to a Wireless Local Area NetworkCompleting the Connection to the Wlan Enabling/Disabling the Wireless Network CardSetting Up a Network Securing Your Computer PasswordsSecurity Cable Lock Securing Your ComputerIf Your Computer Is Lost or Stolen Computer Tracking SoftwareDell Diagnostics Solving ProblemsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveOption Function Tab Function Drive Problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive Mail, Modem, and Internet Problems Hard drive problemsIf you hear an unfamiliar scraping or grinding sound Error Messages Characters in filenames Solving Problems Solving Problems Keyboard Problems ExpressCard ProblemsWindows taskbar. Ensure that the card is listed ManufacturerUnexpected characters External Keyboard problemsComputer does not start up Lockups and Software ProblemsComputer stops responding Program stops responding or crashes repeatedlyOther software problems Memory ProblemsNetwork Problems Power ProblemsCommunication exists. Replace the network cable Ensuring Sufficient Power for Your Computer Printer ProblemsSound and Speaker Problems Scanner ProblemsNo sound from integrated speakers No sound from external speakersNo sound from headphones Touch Pad or Mouse ProblemsIf the display is blank Video and Display ProblemsIf the display is difficult to read Picture qualityDrivers What Is a Driver?If only part of the display is readable Identifying DriversReinstalling Drivers and Utilities Using Windows XP Device Driver RollbackUsing the Drivers and Utilities CD Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System RestoreSolving Problems Using Dell PC Restore by Symantec Using the Operating System CD Before You BeginDell Operating System CD Dell Drivers and Utilities CD Reinstalling Windows XP Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Battery-bay latch release Hard Drive Optical DriveTo replace the hard drive in the hard drive bay Returning a Hard Drive to Dell MemorySecuring clips Memory module Per connector Replace the memory module cover Modem Adding and Replacing Parts Hinge Cover Keyboard Wireless Mini-Card Mini-Card Antenna cables Antenna cable connectors 101 Install the replacement Mini-CardAdding and Replacing Parts 103 Coin-Cell BatteryDisplay 105 Lift the display up and away from the computer106 Identifying Your Computer Traveling With Your ComputerPacking the Computer 107Traveling by Air Travel TipsContacting Dell 109Contacting Dell 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 Called from within Singapore or Malaysia onlyWebsite support.ap.dell.com 125 126 127 128 Printers, and Projectors for Relationship129 130 131 Specifications132 Ports and ConnectorsIn-1 Media Memory Card Reader MemoryCommunications 133Video AudioDisplay 134135 BatteryKeyboard Touch PadAC Adapter 136137 PhysicalEnvironmental 138 Entering System Setup Using the System Setup ProgramAppendix 139Changing the Boot Sequence Commonly Used Options140 141 Performing a One-Time BootComputer, Keyboard, and Display Cleaning Your ComputerTouch Pad Floppy DriveDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsCDs and DVDs 143Definition of Third-Party Software and Peripherals FCC Notice U.S. OnlyFCC Class B 144PP23LA 145146 Glossary 147Glossary 148 149 Device driver See driverDocking device See APR 150 151 152 NIC See network adapter 153154 System tray See notification area 155156 Video resolution See resolution157 158 Index 159Index 160 See also hard drive See also optical drive161 162 Problems programs and Windows163 164

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