Dell 1501 Network Problems, Power Problems, Communication exists. Replace the network cable

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Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack.

C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R — No light indicates that no network

communication exists. Replace the network cable.

R E S T A R T T H E C O M P U T E R A N D L O G O N T O T H E N E T W O R K A G A I N

C H E C K Y O U R N E T W O R K S E T T I N G S — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide

C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode. If the light is off, press the power button to turn on the computer.

NOTE: For information on standby mode, see "Power Management Modes" on page 41.

C H A R G E T H E B A T T E R Y — The battery charge may be depleted.

1Reinstall the battery.

2Use the AC adapter to connect the computer to an electrical outlet.

3Turn on the computer.

NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

C H E C K T H E B A T T E R Y S T A T U S L I G H T — If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet.

If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature.

If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 109.

C H E C K T H E B A T T E R Y T E M P E R A T U R E — If the battery temperature is below 0°C (32°F), the computer will not start up.

TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

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Solving Problems

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Contents Dell Inspiron W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Configuring Power Management Settings Microsoft Windows Logo Key FunctionsWhat You Need to Establish a Wlan Connection Program stops responding or crashes repeatedly Ensuring Sufficient Power for Your ComputerIf you hear an unfamiliar scraping or grinding sound Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreIf only part of the display is readable 107 103104 108Glossary Index Contents Support.dell.com Warranty informationFinding Information Setup Diagram Click the arrow icon Click the topic that describes your problemWhat Are You Looking For? Find It Here Follow the instructions on the screenTop technical issues for my computer Microsoft Windows System Restore MicrosoftService call status and support history Frequently asked questionsAbout Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Front View V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Setting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Setting Up Your ComputerTransferring Information to a New Computer Click Finish and restart the new computer Click Finished and restart the new computer Printer Cable Setting Up a PrinterConnecting a USB Printer Power Protection Devices Surge ProtectorsUninterruptible Power Supplies Line ConditionersSetting Up Your Computer Switching the Video Image Using the DisplayAdjusting Brightness Setting Display ResolutionUsing the Display Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Key Combinations Microsoft Windows Logo Key Functions Adjusting Keyboard SettingsSpeaker Functions Opens the Search Results-Computer dialog boxTouch Pad Customizing the Touch PadUsing a Battery Using a BatteryBattery Performance Check the Battery Charge Checking the Battery ChargeMicrosoft Windows Power Meter Check the Battery HealthPower Management Modes Conserving Battery PowerLow-Battery Warning Standby ModeConfiguring Power Management Settings Hibernate ModeCharging the Battery Replacing the BatteryStoring a Battery Playing a CD or DVD Using MultimediaUsing Multimedia Copying CDs and DVDs Adjusting the VolumeAdjusting the Picture How to Copy a CD or DVD Using Blank CDs and DVDsHelpful Tips Media Type Read Write RewritableUsing Cards Using CardsInstalling an ExpressCard ExpressCardsRemoving an ExpressCard or Blank Installing a Media Memory Card Media Memory CardsRemoving a Media Memory Card Setting Up a Network Setting Up a NetworkPhysically Connecting to a Network or Broadband Modem Checking Your Wireless Network Card Network Setup WizardWireless Local Area Network Wlan What You Need to Establish a Wlan ConnectionSetting Up a New Wlan Connecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerEnabling/Disabling the Wireless Network Card Completing the Connection to the WlanSetting Up a Network Security Cable Lock PasswordsSecuring Your Computer Securing Your ComputerComputer Tracking Software If Your Computer Is Lost or StolenWhen to Use the Dell Diagnostics Solving ProblemsDell Diagnostics Starting the Dell Diagnostics From Your Hard DriveOption Function Tab Function Problems writing to a CD/DVD-RW drive Drive ProblemsCD and DVD drive problems If you hear an unfamiliar scraping or grinding sound Mail, Modem, and Internet ProblemsHard drive problems Error Messages Characters in filenames Solving Problems Solving Problems Windows taskbar. Ensure that the card is listed ExpressCard ProblemsKeyboard Problems ManufacturerExternal Keyboard problems Unexpected charactersComputer stops responding Lockups and Software ProblemsComputer does not start up Program stops responding or crashes repeatedlyMemory Problems Other software problemsCommunication exists. Replace the network cable Network ProblemsPower Problems Printer Problems Ensuring Sufficient Power for Your ComputerNo sound from integrated speakers Scanner ProblemsSound and Speaker Problems No sound from external speakersTouch Pad or Mouse Problems No sound from headphonesIf the display is difficult to read Video and Display ProblemsIf the display is blank Picture qualityIf only part of the display is readable What Is a Driver?Drivers Identifying DriversUsing the Drivers and Utilities CD Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Restoring Your Operating SystemSolving Problems Using Dell PC Restore by Symantec Dell Operating System CD Dell Drivers and Utilities CD Using the Operating System CDBefore You Begin Reinstalling Windows XP Before You Begin Adding and Replacing PartsAdding and Replacing Parts Recommended ToolsBefore Working Inside Your Computer Battery-bay latch release Optical Drive Hard DriveTo replace the hard drive in the hard drive bay Memory Returning a Hard Drive to DellSecuring clips Memory module Per connector Replace the memory module cover Modem Adding and Replacing Parts Hinge Cover Keyboard Wireless Mini-Card Mini-Card Antenna cables Antenna cable connectors Install the replacement Mini-Card 101Adding and Replacing Parts Coin-Cell Battery 103Display Lift the display up and away from the computer 105106 Packing the Computer Traveling With Your ComputerIdentifying Your Computer 107Travel Tips Traveling by AirContacting Dell Contacting Dell109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 Website support.ap.dell.com 124Called from within Singapore or Malaysia only 125 126 127 Printers, and Projectors for Relationship 128129 130 Specifications 131In-1 Media Memory Card Reader Ports and Connectors132 MemoryVideo 133Communications Audio134 DisplayKeyboard Battery135 Touch Pad136 AC AdapterEnvironmental 137Physical 138 Appendix Using the System Setup ProgramEntering System Setup 139140 Changing the Boot SequenceCommonly Used Options Performing a One-Time Boot 141Touch Pad Cleaning Your ComputerComputer, Keyboard, and Display Floppy DriveCDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only 143FCC Class B FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals 144145 PP23LA146 Glossary Glossary147 148 Docking device See APR 149Device driver See driver 150 151 152 153 NIC See network adapter154 155 System tray See notification areaVideo resolution See resolution 156157 158 Index Index159 See also hard drive See also optical drive 160161 Problems programs and Windows 162163 164
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