Dell 1501 owner manual Tab Function

Page 63

Option

Function

 

 

Extended Test

Performs a thorough check of devices. This test typically

 

takes 1 hour or more and requires you to answer

 

questions periodically.

 

 

Custom Test

Tests a specific device. You can customize the tests you

 

want to run.

 

 

Symptom Tree

Lists the most common symptoms encountered and

 

allows you to select a test based on the symptom of the

 

problem you are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 109.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions

 

encountered.

 

 

Errors

Displays error conditions encountered, error codes, and

 

the problem description.

 

 

Help

Describes the test and may indicate requirements for

 

running the test.

 

 

Configuration

Displays your hardware configuration for the selected

 

device.

 

The Dell Diagnostics obtains configuration information

 

for all devices from the system setup program, memory,

 

and various internal tests, and it displays the information

 

in the device list in the left pane of the screen. The

 

device list may not display the names of all the

 

components installed on your computer or all devices

 

attached to your computer.

 

 

Parameters

Allows you to customize the test by changing the test

 

settings.

 

 

Solving Problems

63

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell InspironAbbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Configuring Power Management SettingsWhat You Need to Establish a Wlan Connection Ensuring Sufficient Power for Your Computer If you hear an unfamiliar scraping or grinding soundProgram stops responding or crashes repeatedly Using Microsoft Windows XP System Restore If only part of the display is readableResolving Software and Hardware Incompatibilities 108 103104 107Glossary Index Contents Warranty information Finding InformationSupport.dell.com Setup Diagram Follow the instructions on the screen Click the topic that describes your problemWhat Are You Looking For? Find It Here Click the arrow iconFrequently asked questions Microsoft Windows System Restore MicrosoftService call status and support history Top technical issues for my computerDetermining Your Computer’s Configuration About Your ComputerAbout Your Computer Front View V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Setting Up Your Computer Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Click Finish and restart the new computer Click Finished and restart the new computer Setting Up a Printer Connecting a USB PrinterPrinter Cable Surge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power SuppliesSetting Up Your Computer Setting Display Resolution Using the DisplayAdjusting Brightness Switching the Video ImageUsing the Display Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Opens the Search Results-Computer dialog box Adjusting Keyboard SettingsSpeaker Functions Microsoft Windows Logo Key FunctionsCustomizing the Touch Pad Touch PadUsing a Battery Battery PerformanceUsing a Battery Check the Battery Health Checking the Battery ChargeMicrosoft Windows Power Meter Check the Battery ChargeStandby Mode Conserving Battery PowerLow-Battery Warning Power Management ModesHibernate Mode Configuring Power Management SettingsReplacing the Battery Charging the BatteryStoring a Battery Using Multimedia Using MultimediaPlaying a CD or DVD Adjusting the Volume Adjusting the PictureCopying CDs and DVDs Using Blank CDs and DVDs How to Copy a CD or DVDMedia Type Read Write Rewritable Helpful TipsExpressCards Using CardsInstalling an ExpressCard Using CardsRemoving an ExpressCard or Blank Media Memory Cards Installing a Media Memory CardRemoving a Media Memory Card Setting Up a Network Physically Connecting to a Network or Broadband ModemSetting Up a Network What You Need to Establish a Wlan Connection Network Setup WizardWireless Local Area Network Wlan Checking Your Wireless Network CardSetting Up a New Wlan Determining the Wireless Network Device Manager Connecting to a Wireless Local Area NetworkCompleting the Connection to the Wlan Enabling/Disabling the Wireless Network CardSetting Up a Network Securing Your Computer PasswordsSecuring Your Computer Security Cable LockIf Your Computer Is Lost or Stolen Computer Tracking SoftwareStarting the Dell Diagnostics From Your Hard Drive Solving ProblemsDell Diagnostics When to Use the Dell DiagnosticsOption Function Tab Function Drive Problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive Mail, Modem, and Internet Problems Hard drive problemsIf you hear an unfamiliar scraping or grinding sound Error Messages Characters in filenames Solving Problems Solving Problems Manufacturer ExpressCard ProblemsKeyboard Problems Windows taskbar. Ensure that the card is listedUnexpected characters External Keyboard problemsProgram stops responding or crashes repeatedly Lockups and Software ProblemsComputer does not start up Computer stops respondingOther software problems Memory ProblemsNetwork Problems Power ProblemsCommunication exists. Replace the network cable Ensuring Sufficient Power for Your Computer Printer ProblemsNo sound from external speakers Scanner ProblemsSound and Speaker Problems No sound from integrated speakersNo sound from headphones Touch Pad or Mouse ProblemsPicture quality Video and Display ProblemsIf the display is blank If the display is difficult to readIdentifying Drivers What Is a Driver?Drivers If only part of the display is readableReinstalling Drivers and Utilities Using Windows XP Device Driver RollbackUsing the Drivers and Utilities CD Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System RestoreSolving Problems Using Dell PC Restore by Symantec Using the Operating System CD Before You BeginDell Operating System CD Dell Drivers and Utilities CD Reinstalling Windows XP Recommended Tools Adding and Replacing PartsAdding and Replacing Parts Before You BeginBefore Working Inside Your Computer Battery-bay latch release Hard Drive Optical DriveTo replace the hard drive in the hard drive bay Returning a Hard Drive to Dell MemorySecuring clips Memory module Per connector Replace the memory module cover Modem Adding and Replacing Parts Hinge Cover Keyboard Wireless Mini-Card Mini-Card Antenna cables Antenna cable connectors 101 Install the replacement Mini-CardAdding and Replacing Parts 103 Coin-Cell BatteryDisplay 105 Lift the display up and away from the computer106 107 Traveling With Your ComputerIdentifying Your Computer Packing the ComputerTraveling by Air Travel TipsContacting Dell 109Contacting Dell 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 Called from within Singapore or Malaysia onlyWebsite support.ap.dell.com 125 126 127 128 Printers, and Projectors for Relationship129 130 131 SpecificationsMemory Ports and Connectors132 In-1 Media Memory Card ReaderAudio 133Communications VideoDisplay 134Touch Pad Battery135 KeyboardAC Adapter 136137 PhysicalEnvironmental 138 139 Using the System Setup ProgramEntering System Setup AppendixChanging the Boot Sequence Commonly Used Options140 141 Performing a One-Time BootFloppy Drive Cleaning Your ComputerComputer, Keyboard, and Display Touch Pad143 Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only CDs and DVDs144 FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class BPP23LA 145146 Glossary 147Glossary 148 149 Device driver See driverDocking device See APR 150 151 152 NIC See network adapter 153154 System tray See notification area 155156 Video resolution See resolution157 158 Index 159Index 160 See also hard drive See also optical drive161 162 Problems programs and Windows163 164
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