Dell 1501 owner manual Dell Technical Support Policy U.S. Only, CDs and DVDs, 143

Page 143

CDs and DVDs

NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed-air product. Never touch the lens in the drive.

If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs.

1Hold the disc by its outer edge. You can also touch the inside edge of the center hole.

NOTICE: To help prevent damage to the surface, do not wipe in a circular motion around the disc.

2With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.

For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are also safe to use on DVDs.

Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician- assisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase.

Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2.

1

2

Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support ser- vice contract purchased with the computer.

All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third- party hardware components integrated through CFI for the duration of the computer’s service contract.

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, and so on).

Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or ExpressCard accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.

Appendix

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell InspironAbbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Configuring Power Management SettingsWhat You Need to Establish a Wlan Connection Program stops responding or crashes repeatedly Ensuring Sufficient Power for Your ComputerIf you hear an unfamiliar scraping or grinding sound Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreIf only part of the display is readable 108 103104 107Glossary Index Contents Support.dell.com Warranty informationFinding Information Setup Diagram Follow the instructions on the screen Click the topic that describes your problemWhat Are You Looking For? Find It Here Click the arrow iconFrequently asked questions Microsoft Windows System Restore MicrosoftService call status and support history Top technical issues for my computerAbout Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Front View V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Setting Up Your Computer Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Click Finish and restart the new computer Click Finished and restart the new computer Printer Cable Setting Up a PrinterConnecting a USB Printer Surge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power SuppliesSetting Up Your Computer Setting Display Resolution Using the DisplayAdjusting Brightness Switching the Video ImageUsing the Display Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Key Combinations Opens the Search Results-Computer dialog box Adjusting Keyboard SettingsSpeaker Functions Microsoft Windows Logo Key FunctionsCustomizing the Touch Pad Touch PadUsing a Battery Using a BatteryBattery Performance Check the Battery Health Checking the Battery ChargeMicrosoft Windows Power Meter Check the Battery ChargeStandby Mode Conserving Battery PowerLow-Battery Warning Power Management ModesHibernate Mode Configuring Power Management SettingsReplacing the Battery Charging the BatteryStoring a Battery Playing a CD or DVD Using MultimediaUsing Multimedia Copying CDs and DVDs Adjusting the VolumeAdjusting the Picture Using Blank CDs and DVDs How to Copy a CD or DVDMedia Type Read Write Rewritable Helpful TipsExpressCards Using CardsInstalling an ExpressCard Using CardsRemoving an ExpressCard or Blank Media Memory Cards Installing a Media Memory CardRemoving a Media Memory Card Setting Up a Network Setting Up a NetworkPhysically Connecting to a Network or Broadband Modem What You Need to Establish a Wlan Connection Network Setup WizardWireless Local Area Network Wlan Checking Your Wireless Network CardSetting Up a New Wlan Determining the Wireless Network Device Manager Connecting to a Wireless Local Area NetworkCompleting the Connection to the Wlan Enabling/Disabling the Wireless Network CardSetting Up a Network Securing Your Computer PasswordsSecuring Your Computer Security Cable LockIf Your Computer Is Lost or Stolen Computer Tracking SoftwareStarting the Dell Diagnostics From Your Hard Drive Solving ProblemsDell Diagnostics When to Use the Dell DiagnosticsOption Function Tab Function Problems writing to a CD/DVD-RW drive Drive ProblemsCD and DVD drive problems If you hear an unfamiliar scraping or grinding sound Mail, Modem, and Internet ProblemsHard drive problems Error Messages Characters in filenames Solving Problems Solving Problems Manufacturer ExpressCard ProblemsKeyboard Problems Windows taskbar. Ensure that the card is listedUnexpected characters External Keyboard problemsProgram stops responding or crashes repeatedly Lockups and Software ProblemsComputer does not start up Computer stops respondingOther software problems Memory ProblemsCommunication exists. Replace the network cable Network ProblemsPower Problems Ensuring Sufficient Power for Your Computer Printer ProblemsNo sound from external speakers Scanner ProblemsSound and Speaker Problems No sound from integrated speakersNo sound from headphones Touch Pad or Mouse ProblemsPicture quality Video and Display ProblemsIf the display is blank If the display is difficult to readIdentifying Drivers What Is a Driver?Drivers If only part of the display is readableUsing the Drivers and Utilities CD Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System RestoreSolving Problems Using Dell PC Restore by Symantec Dell Operating System CD Dell Drivers and Utilities CD Using the Operating System CDBefore You Begin Reinstalling Windows XP Recommended Tools Adding and Replacing PartsAdding and Replacing Parts Before You BeginBefore Working Inside Your Computer Battery-bay latch release Hard Drive Optical DriveTo replace the hard drive in the hard drive bay Returning a Hard Drive to Dell MemorySecuring clips Memory module Per connector Replace the memory module cover Modem Adding and Replacing Parts Hinge Cover Keyboard Wireless Mini-Card Mini-Card Antenna cables Antenna cable connectors 101 Install the replacement Mini-CardAdding and Replacing Parts 103 Coin-Cell BatteryDisplay 105 Lift the display up and away from the computer106 107 Traveling With Your ComputerIdentifying Your Computer Packing the ComputerTraveling by Air Travel TipsContacting Dell Contacting Dell109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 Website support.ap.dell.com 124Called from within Singapore or Malaysia only 125 126 127 128 Printers, and Projectors for Relationship129 130 131 SpecificationsMemory Ports and Connectors132 In-1 Media Memory Card ReaderAudio 133Communications VideoDisplay 134Touch Pad Battery135 KeyboardAC Adapter 136Environmental 137Physical 138 139 Using the System Setup ProgramEntering System Setup Appendix140 Changing the Boot SequenceCommonly Used Options 141 Performing a One-Time BootFloppy Drive Cleaning Your ComputerComputer, Keyboard, and Display Touch Pad143 Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only CDs and DVDs144 FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class BPP23LA 145146 Glossary Glossary147 148 Docking device See APR 149Device driver See driver 150 151 152 NIC See network adapter 153154 System tray See notification area 155156 Video resolution See resolution157 158 Index Index159 160 See also hard drive See also optical drive161 162 Problems programs and Windows163 164
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