Dell 1501 owner manual 116

Page 116

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Germany (Frankfurt)

Website: support.euro.dell.com

 

International Access Code: 00 E-mail: tech_support_central_europe@dell.com

 

Country Code: 49

Technical Support for XPS

069 9792 7222

City Code: 69

Technical Support for all other Dell computers

069 9792-7200

 

Home/Small Business Customer Care

0180-5-224400

 

Global Segment Customer Care

069 9792-7320

 

Preferred Accounts Customer Care

069 9792-7320

 

Large Accounts Customer Care

069 9792-7320

 

Public Accounts Customer Care

069 9792-7320

 

Switchboard

069 9792-7000

 

 

 

Greece

Website: support.euro.dell.com

 

International Access Code: 00

Technical Support

00800-44 14 95 18

Country Code: 30

Gold Service Technical Support

00800-44 14 00 83

 

Switchboard

2108129810

 

Gold Service Switchboard

2108129811

 

Sales

2108129800

 

Fax

2108129812

 

 

 

Grenada

E-mail: la-techsupport@dell.com

 

 

General Support

toll-free: 1-866-540-3355

 

 

 

Guatemala

E-mail: la-techsupport@dell.com

 

 

General Support

1-800-999-0136

 

 

 

Guyana

E-mail: la-techsupport@dell.com

 

 

General Support

toll-free: 1-877-270-4609

116

Contacting Dell

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Contents Dell Inspiron W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Configuring Power Management Settings Microsoft Windows Logo Key FunctionsWhat You Need to Establish a Wlan Connection Program stops responding or crashes repeatedly Ensuring Sufficient Power for Your ComputerIf you hear an unfamiliar scraping or grinding sound Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreIf only part of the display is readable 103 104107 108Glossary Index Contents Support.dell.com Warranty informationFinding Information Setup Diagram Click the topic that describes your problem What Are You Looking For? Find It HereClick the arrow icon Follow the instructions on the screenMicrosoft Windows System Restore Microsoft Service call status and support historyTop technical issues for my computer Frequently asked questionsAbout Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Front View V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Setting Up Your ComputerTransferring Information to a New Computer Click Finish and restart the new computer Click Finished and restart the new computer Printer Cable Setting Up a PrinterConnecting a USB Printer Power Protection Devices Surge ProtectorsUninterruptible Power Supplies Line ConditionersSetting Up Your Computer Using the Display Adjusting BrightnessSwitching the Video Image Setting Display ResolutionUsing the Display Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Key Combinations Adjusting Keyboard Settings Speaker FunctionsMicrosoft Windows Logo Key Functions Opens the Search Results-Computer dialog boxTouch Pad Customizing the Touch PadUsing a Battery Using a BatteryBattery Performance Checking the Battery Charge Microsoft Windows Power MeterCheck the Battery Charge Check the Battery HealthConserving Battery Power Low-Battery WarningPower Management Modes Standby ModeConfiguring Power Management Settings Hibernate ModeCharging the Battery Replacing the BatteryStoring a Battery Playing a CD or DVD Using MultimediaUsing Multimedia Copying CDs and DVDs Adjusting the VolumeAdjusting the Picture How to Copy a CD or DVD Using Blank CDs and DVDsHelpful Tips Media Type Read Write RewritableUsing Cards Installing an ExpressCardUsing Cards ExpressCardsRemoving an ExpressCard or Blank Installing a Media Memory Card Media Memory CardsRemoving a Media Memory Card Setting Up a Network Setting Up a NetworkPhysically Connecting to a Network or Broadband Modem Network Setup Wizard Wireless Local Area Network WlanChecking Your Wireless Network Card What You Need to Establish a Wlan ConnectionSetting Up a New Wlan Connecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerEnabling/Disabling the Wireless Network Card Completing the Connection to the WlanSetting Up a Network Passwords Securing Your ComputerSecurity Cable Lock Securing Your ComputerComputer Tracking Software If Your Computer Is Lost or StolenSolving Problems Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveOption Function Tab Function Problems writing to a CD/DVD-RW drive Drive ProblemsCD and DVD drive problems If you hear an unfamiliar scraping or grinding sound Mail, Modem, and Internet ProblemsHard drive problems Error Messages Characters in filenames Solving Problems Solving Problems ExpressCard Problems Keyboard ProblemsWindows taskbar. Ensure that the card is listed ManufacturerExternal Keyboard problems Unexpected charactersLockups and Software Problems Computer does not start upComputer stops responding Program stops responding or crashes repeatedlyMemory Problems Other software problemsCommunication exists. Replace the network cable Network ProblemsPower Problems Printer Problems Ensuring Sufficient Power for Your ComputerScanner Problems Sound and Speaker ProblemsNo sound from integrated speakers No sound from external speakersTouch Pad or Mouse Problems No sound from headphonesVideo and Display Problems If the display is blankIf the display is difficult to read Picture qualityWhat Is a Driver? DriversIf only part of the display is readable Identifying DriversUsing the Drivers and Utilities CD Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Restoring Your Operating SystemSolving Problems Using Dell PC Restore by Symantec Dell Operating System CD Dell Drivers and Utilities CD Using the Operating System CDBefore You Begin Reinstalling Windows XP Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Battery-bay latch release Optical Drive Hard DriveTo replace the hard drive in the hard drive bay Memory Returning a Hard Drive to DellSecuring clips Memory module Per connector Replace the memory module cover Modem Adding and Replacing Parts Hinge Cover Keyboard Wireless Mini-Card Mini-Card Antenna cables Antenna cable connectors Install the replacement Mini-Card 101Adding and Replacing Parts Coin-Cell Battery 103Display Lift the display up and away from the computer 105106 Traveling With Your Computer Identifying Your ComputerPacking the Computer 107Travel Tips Traveling by AirContacting Dell Contacting Dell109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 Website support.ap.dell.com 124Called from within Singapore or Malaysia only 125 126 127 Printers, and Projectors for Relationship 128129 130 Specifications 131Ports and Connectors 132In-1 Media Memory Card Reader Memory133 CommunicationsVideo Audio134 DisplayBattery 135Keyboard Touch Pad136 AC AdapterEnvironmental 137Physical 138 Using the System Setup Program Entering System SetupAppendix 139140 Changing the Boot SequenceCommonly Used Options Performing a One-Time Boot 141Cleaning Your Computer Computer, Keyboard, and DisplayTouch Pad Floppy DriveDefinition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyCDs and DVDs 143FCC Notice U.S. Only Definition of Third-Party Software and PeripheralsFCC Class B 144145 PP23LA146 Glossary Glossary147 148 Docking device See APR 149Device driver See driver 150 151 152 153 NIC See network adapter154 155 System tray See notification areaVideo resolution See resolution 156157 158 Index Index159 See also hard drive See also optical drive 160161 Problems programs and Windows 162163 164
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