Dell 1501 owner manual Problems programs and Windows, 162

Page 162

problems (continued) programs and Windows

compatibility, 72 restore computer to previous

operating state, 82 restore operating system to previous state, 82

scanner, 76 slow computer

performance, 66, 73 software, 72-73

sound and speakers, 76 speakers, 76 spyware, 66, 73

technical support policy, 144 video and monitor, 78

Product Information

Guide, 11

protecting your computer, 59

R

RAM. See memory

regulatory information, 11

reinstalling Windows XP, 82

resolution setting, 33

ResourceCD, 80

S

safety instructions, 11

scanner problems, 76

screen. See monitor

security cable slot description, 20

Service Tag, 12

software conflicts, 81 problems, 72-73

sound problems, 76 volume, 76

speakers description, 18 problems, 76 volume, 76

specifications, 131

spyware, 66, 73

standby mode about, 41

stolen computer, 60

support contacting Dell, 109 policy, 144

support website, 13

System Restore, 82

system setup entering, 139 screens, 139

system setup program commonly used options, 140

T

technical support policy, 144

touch pad cleaning, 142 customizing, 38 description, 18

tracking software protecting your computer, 60

transferring information to a new computer, 26

traveling with the computer by air, 108 identification tag, 107 packing, 107

tips, 108

troubleshooting conflicts, 81

Dell Diagnostics, 61 Hardware Troubleshooter, 81 Help and Support Center, 13 restore computer to previous

operating state, 82

U

uninterruptible power supply. See UPS

UPS, 30

USB connectors description, 22

V

video problems, 78

video connector description, 23

162

Index

Image 162

Contents Dell Inspiron W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Configuring Power Management Settings Microsoft Windows Logo Key FunctionsWhat You Need to Establish a Wlan Connection Ensuring Sufficient Power for Your Computer If you hear an unfamiliar scraping or grinding soundProgram stops responding or crashes repeatedly Using Microsoft Windows XP System Restore If only part of the display is readableResolving Software and Hardware Incompatibilities 107 103104 108Glossary Index Contents Warranty information Finding InformationSupport.dell.com Setup Diagram Click the arrow icon Click the topic that describes your problemWhat Are You Looking For? Find It Here Follow the instructions on the screenTop technical issues for my computer Microsoft Windows System Restore MicrosoftService call status and support history Frequently asked questionsDetermining Your Computer’s Configuration About Your ComputerAbout Your Computer Front View V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Setting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Setting Up Your ComputerTransferring Information to a New Computer Click Finish and restart the new computer Click Finished and restart the new computer Setting Up a Printer Connecting a USB PrinterPrinter Cable Power Protection Devices Surge ProtectorsUninterruptible Power Supplies Line ConditionersSetting Up Your Computer Switching the Video Image Using the DisplayAdjusting Brightness Setting Display ResolutionUsing the Display Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Microsoft Windows Logo Key Functions Adjusting Keyboard SettingsSpeaker Functions Opens the Search Results-Computer dialog boxTouch Pad Customizing the Touch PadUsing a Battery Battery PerformanceUsing a Battery Check the Battery Charge Checking the Battery ChargeMicrosoft Windows Power Meter Check the Battery HealthPower Management Modes Conserving Battery PowerLow-Battery Warning Standby ModeConfiguring Power Management Settings Hibernate ModeCharging the Battery Replacing the BatteryStoring a Battery Using Multimedia Using MultimediaPlaying a CD or DVD Adjusting the Volume Adjusting the PictureCopying CDs and DVDs How to Copy a CD or DVD Using Blank CDs and DVDsHelpful Tips Media Type Read Write RewritableUsing Cards Using CardsInstalling an ExpressCard ExpressCardsRemoving an ExpressCard or Blank Installing a Media Memory Card Media Memory CardsRemoving a Media Memory Card Setting Up a Network Physically Connecting to a Network or Broadband ModemSetting Up a Network Checking Your Wireless Network Card Network Setup WizardWireless Local Area Network Wlan What You Need to Establish a Wlan ConnectionSetting Up a New Wlan Connecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerEnabling/Disabling the Wireless Network Card Completing the Connection to the WlanSetting Up a Network Security Cable Lock PasswordsSecuring Your Computer Securing Your ComputerComputer Tracking Software If Your Computer Is Lost or StolenWhen to Use the Dell Diagnostics Solving ProblemsDell Diagnostics Starting the Dell Diagnostics From Your Hard DriveOption Function Tab Function Drive Problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive Mail, Modem, and Internet Problems Hard drive problemsIf you hear an unfamiliar scraping or grinding sound Error Messages Characters in filenames Solving Problems Solving Problems Windows taskbar. Ensure that the card is listed ExpressCard ProblemsKeyboard Problems ManufacturerExternal Keyboard problems Unexpected charactersComputer stops responding Lockups and Software ProblemsComputer does not start up Program stops responding or crashes repeatedlyMemory Problems Other software problemsNetwork Problems Power ProblemsCommunication exists. Replace the network cable Printer Problems Ensuring Sufficient Power for Your ComputerNo sound from integrated speakers Scanner ProblemsSound and Speaker Problems No sound from external speakersTouch Pad or Mouse Problems No sound from headphonesIf the display is difficult to read Video and Display ProblemsIf the display is blank Picture qualityIf only part of the display is readable What Is a Driver?Drivers Identifying DriversReinstalling Drivers and Utilities Using Windows XP Device Driver RollbackUsing the Drivers and Utilities CD Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Restoring Your Operating SystemSolving Problems Using Dell PC Restore by Symantec Using the Operating System CD Before You BeginDell Operating System CD Dell Drivers and Utilities CD Reinstalling Windows XP Before You Begin Adding and Replacing PartsAdding and Replacing Parts Recommended ToolsBefore Working Inside Your Computer Battery-bay latch release Optical Drive Hard DriveTo replace the hard drive in the hard drive bay Memory Returning a Hard Drive to DellSecuring clips Memory module Per connector Replace the memory module cover Modem Adding and Replacing Parts Hinge Cover Keyboard Wireless Mini-Card Mini-Card Antenna cables Antenna cable connectors Install the replacement Mini-Card 101Adding and Replacing Parts Coin-Cell Battery 103Display Lift the display up and away from the computer 105106 Packing the Computer Traveling With Your ComputerIdentifying Your Computer 107Travel Tips Traveling by AirContacting Dell 109Contacting Dell 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 Called from within Singapore or Malaysia onlyWebsite support.ap.dell.com 125 126 127 Printers, and Projectors for Relationship 128129 130 Specifications 131In-1 Media Memory Card Reader Ports and Connectors132 MemoryVideo 133Communications Audio134 DisplayKeyboard Battery135 Touch Pad136 AC Adapter137 PhysicalEnvironmental 138 Appendix Using the System Setup ProgramEntering System Setup 139Changing the Boot Sequence Commonly Used Options140 Performing a One-Time Boot 141Touch Pad Cleaning Your ComputerComputer, Keyboard, and Display Floppy DriveCDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only 143FCC Class B FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals 144145 PP23LA146 Glossary 147Glossary 148 149 Device driver See driverDocking device See APR 150 151 152 153 NIC See network adapter154 155 System tray See notification areaVideo resolution See resolution 156157 158 Index 159Index See also hard drive See also optical drive 160161 Problems programs and Windows 162163 164

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