Dell C5220 owner manual Installation Problems, 103

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If the BIOS Setup Utility is accessible by pressing F2 during boot, reset the BIOS to factory defaults by pressing F3. Save and exit the BIOS Setup (see "Start Menu" on page 17 for more details).

If you cannot access the BIOS Setup Utility, clear the CMOS by performing the following steps:

1Turn off the system. Do not unplug the power cord.

2Open the system.

3Move jumper (JP5) from the default operation position, covering pins 1 and 2, to the reset / clear CMOS, covering pins 2 and 3.

4Remove AC power.

5Wait 5 seconds.

6Move the jumper back to default position, covering pins 1 and 2.

7Replace the chassis cover and turn on the system.

The CMOS is now cleared and can be reset by going into BIOS setup.

Viewing System Event Logs for Investigation

If the front panel LED blinks for 30 to 60 seconds upon applying AC power to the power supply, the baseboard management controller (BMC) is initializing. If not, then the BMC is not functioning. If the BMC is working, try to gather system event log (SEL) information for investigation. For more information, see "View System Event Log" on page 48.

Installation Problems

Perform the following checks if you are troubleshooting an installation problem:

Check all cable and power connections (including all rack cable connections).

Unplug the power cord, and wait one minute. Then reconnect the power cord and try again.

If the network is reporting an error, see if there is enough memory installed and disk space available.

Troubleshooting

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Contents Dell PowerEdge C5220 Systems Regulatory Model B04S Important Information Page Contents 119 111About Your System Features Front-Panel Features and IndicatorsFeature Description Feature Status Description IndicatorsFeature Status Description About Your System About Your System About Your System About Your System About Your System Start Menu Using the System Setup ProgramEnable/Disable Console Redirection Bios Setup Options at BootConsole Redirection Key Ansi Escape Sequence Other Sequences Configuring Special KeysGeneral Help Conventions Server Platform Setup Utility ScreensMain Main MenuDisplays the processor type Advanced Advanced MenuPower Management Advanced\CPU Configuration CPU ConfigurationState Enabled DisabledAll Prefetch Configuration Enable Advanced\CPU Configuration\Prefetch ConfigurationAuto Memory ConfigurationAdvanced\Memory Configuration DisableAdvanced\SATA Configuration Sata ConfigurationDrive Port Mapping of Cougar Point Sata Controllers Advanced\PCI Configuration PCI ConfigurationOnboard Gen2 Enabled with PXE Advanced\PCI Configuration\Embedded Network DevicesEmbedded Network Devices Enabled without PXE Active State Power Management ConfigurationL0s & L1 Advanced\PCI Configuration\PCI Slot Configuration PCI Slot ConfigurationAdvanced\USB Configuration USB ConfigurationUSB Port with BMC Disabled Server Management Server ManagementMenu Fields Settings Comments Server Management/BMC Network Configuration Set BMC LAN ConfigurationIP Address Xxx.xxx.xxx.xxx Enter IP address Form Server/Remote Access Configuration Remote Access ConfigurationPost View System Event Log Using the System Setup Program Boot Boot MenuBios Security Security MenuSave & Exit Save and ExitCD/DVD ROM Error Messages Post Error HandlingStatus Codes Status Codes Status Code Description Command Line Interfaces for Setup options Recommended Tools Safety MeasuresInside the System Inside the SystemPowerEdge C5220 8-Sled SKU Sled ConfigurationRemoving a Sled SledsInstalling a Sled Memory Modules Supported Dimm ConfigurationDimm Population Rules Supported Memory Supported MemoryDDR3 ECC VLP Removing a Memory Module Removing and Installing a Memory ModuleReplacing a Memory Module Removing a 2.5-inch Hard Drive Hard DrivesHDD2 HDD3 Installing a 2.5-inch Hard Drive Removing a 3.5-inch Hard Drive Remove the hard drive cables from the cable clips Installing a 3.5-inch Hard Drive Insert the hard drive cables into the cable clips Removing a 2.5-inch Hard Drive Board Hard Drive BoardsRemoving a 3.5-inch Hard Drive Board Installing a 2.5-inch Hard Drive BoardInstalling a 3.5-inch Hard Drive Board Removing a Heat Sink/Shroud Heat SinksRemoving a heat sink/shroud Installing a heat sink/shroud Installing a Heat Sink/ShroudFinal installed view of a heat sink/shroud Removing a heat sink Removing a Heat Sink10. Installing a heat sink Installing a Heat SinkRemoving a Processor ProcessorsInstalling a Processor Mezzanine Cards Installing a 1 GbE and 10 GbE Mezzanine CardReplacing a Mezzanine Card Optional 11. Installing a Linking Board in a Mezzanine Card Removing a 1 GbE and 10 GbE Mezzanine Card 13. Securing a Mezzanine AssemblyRemove the card from the assembly 16. Inserting a Linking Board in a SAS Mezzanine Card Installing a SAS Mezzanine Card with 2.5 HDD17. Installing a SAS Mezzanine Assembly in a Sled Removing a SAS Mezzanine Card with 2.5 HDD Routing the 2.5 SAS Mezzanine Cables19. Removing a SAS Mezzanine Assembly in a Sled 20. Removing a SAS Mezzanine Card Installing a SAS Mezzanine Card with 3.5 HDD21. Inserting a Linking Board on a 3.5 SAS Mezzanine Card Removing a SAS Mezzanine Card with 3.5 HDD Routing the 3.5 SAS Mezzanine CablesSAS Cable Identification 24 .5 SAS Cable SAS CableServer Boot Issues Troubleshooting SequenceSystem Does Not Boot After Initial Installation Product Family 100101 102 System Does Not Boot After Configuration Changes103 Installation ProblemsFirmware Recovery Utility-SOCFLASH Utility Update UtilitiesTroubleshooting External Connections BMC Firmware Update105 106 Updates Through TFTP/HTTP/FTP107 108 Bios Recovery Flow Bios System UpdateBios Recovery Mode Firmware Update Utility-AMI Flash Utility110 111 System Board Jumpers and ConnectorsJP5 112113 Inch Hard Drive Board ConnectorsSled Backplane Front Connectors Backplane Connectors114 115 Sled Backplane Back Connectors116 6shows the 12-sled backplane front connectors117 Power Distribution Board Connectors118 PDB Power and SMBus Connectors119 Contacting Dell120 121 Index122 123 124
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