Dell 745N manual Index

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124

Index

Image 124

Contents Installation and Troubleshooting Guide W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Safety First-For You and Your System Troubleshooting the Video SubsystemTroubleshooting a Serial I/O Device Troubleshooting System Cooling ProblemsInstalling System Components Memory Module Installation Guidelines Dell Enterprise Training and CertificationReturning Items for Warranty Repair or Credit Integrated Network Adapter Connector 115105 106Contents Other Documents You May Need IntroductionIntroduction Obtaining Technical Assistance Front-Panel Indicators and Features Indicators, Messages, and CodesIndicators, Messages, and Codes Front-Panel Features Hard-drive 0 status indicator Hard-drive 2 status indicatorBack-Panel Indicators and Features Front-Panel Indicator Codes LED Indicator DescriptionBack-Panel Features Serial connector Blue/amber status indicator Indicators, Messages, and CodesPage Back-Panel LED Codes LED Indicator LED States Description System MessagesSystem System Messages Causes Corrective ActionsTroubleshooting Your System Figure A-2 for jumper location See Getting Help GuideYour System. If the problem persists, see Integrated Drive Controller is enabled Check the Integrated DevicesFaulty hard drive Replace the hard drive. See System Beep Codes Server Module Beep Codes Cause Corrective ActionServer Module Beep Codes Cause Corrective Action Server Module Beep Codes Cause Corrective Action Diagnostics Messages Alert MessagesFinding Software Solutions Troubleshooting Errors and ConflictsFinding Software Solutions Before You BeginInput Errors IRQ Assignment Defaults IRQ LineApplication Conflicts IRQ Assignment ConflictsIRQ11 Finding Software Solutions Running the System Diagnostics Using Server Administrator DiagnosticsSystem Diagnostics Features Running the System DiagnosticsWhen to Use the System Diagnostics Running the System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test OptionsSelecting Devices for Testing Selecting Diagnostics OptionsViewing Information and Results Troubleshooting Your System Safety First-For You and Your SystemChecking Basic Power Problems External ConnectionsTroubleshooting the Video Subsystem Checking the EquipmentTroubleshooting the Keyboard Troubleshooting the MouseTroubleshooting Basic I/O Functions Troubleshooting a Serial I/O DeviceTroubleshooting a Network Adapter Troubleshooting a USB DeviceResponding to a Systems Management Software Alert Message Inside the SystemRemoving and Replacing the Bezel Installing and Removing the Bezel Release latch Opening the SystemClosing the System Troubleshooting a Wet System Troubleshooting a Damaged SystemTroubleshooting the System Battery Troubleshooting System Cooling Problems Troubleshooting the Power SupplyTroubleshooting a Fan Troubleshooting Hard Drives Troubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Processor Troubleshooting the System Board Troubleshooting Your System Installing System Components Installing System ComponentsSystem Board Components Drac connector System battery Cooling ShroudRemoving the Cooling Shroud Processor and heat sinkSystem Battery Installing the Cooling ShroudReplacing the System Battery Cooling shroud Release latchFan Assembly Replacing the Battery Release tab Battery socketRemoving the Fan Assembly Power Distribution Board Installing the Fan AssemblyRemoving the Power Distribution Board Installing the Power Distribution BoardPower Supply Removing the Power SupplyP1 connector P2 connector Power supply Captive screw Installing the Power SupplyConnector Installing an Expansion Card Expansion CardsPCI slot Expansion cardInstalling and Removing a Remote Access Controller Removing an Expansion Card Riser BoardRemoving the Riser Board Daughter Card Installing the Riser BoardRemoving a Daughter Card Installing a Daughter Card Daughter card connector LED cable Hard-drive cablesMemory Module Installation Guidelines Sample Memory Module Configurations TotalSystem Memory MemoryInstalling Memory Modules Control Panel Removing Memory ModulesRemoving the Control Panel Socket Alignment keyInstalling System Components Installing the Control Panel 13. Control Panel RemovalSata Cable Kits ProcessorRemoving the Sata Cable Kits Replacing the ProcessorInstalling System Components 14. Installing and Removing the Securing Clip Latch Securing clips Heat sink Heat-sink posts Processor15. Installing and Removing the Processor in the Socket Socket-release lever Pin-1 corner of socket ZIF socketRemoving the System Board Assembly System BoardInstalling System Components Installing the System Board Assembly 16. Removing the System Board and System Board TrayInstalling System Components Installing System Components Installing Drives Configuring the Boot DriveInstalling Drives Removing a Hard DriveRemoving the Hard-Drive Carrier Release lever Installing a Hard Drive Software RAID Connecting Hard Drives for RAIDHardware RAID Internal Drives Online Services Getting HelpTechnical Assistance Getting HelpAutoTech Service Automated Order-Status ServiceTechnical Support Service Before You Call Contacting DellToll-free 11 4515300-65-55-33 0820 240 5300660 02 481 920800 90 51 481604 633 866 440980-9-15-3978 81802 2186 27 7023 328701-899-753-0777 09 253 3130825 387 0825 8230825 004 04 99 75 40080044149518 088441400832108129800 21081298121850 543 0870 90801 204 0870 90681-44-556-4162 81-44-520-1435Toll-free0120-198-433 81-44-556-3894512 Or 5123420808075 Toll-free 0800001-800-882-1519 020 674 45020 674 47 020 674 42671 23162298001-800-507-0962 0800-50-669Toll-free 800 6011 011 709011 706 902 10008 590 05 08 587 7020 140 14 0844 81101344 373 01344 860Toll-free 1-877-Dellnet 8001-3605Getting Help Jumpers, Switches, and Connectors Jumpers, Switches, and ConnectorsJumpers-A General Explanation JumpersSystem Board Jumpers PasswdSystem Board Connectors Table A-2. System Board ConnectorsConnector Description CN3 FanRiser Board Connectors Table A-2. System Board Connectors DescriptionDisabling a Forgotten Password Jumpers, Switches, and Connectors Connectors ConnectorsTable B-1. I/O Connector Icons Icon Connector ConnectorsSerial Connector Serial Connector AutoconfigurationPS/2-Compatible Keyboard and Mouse Connectors Video Connector USB Connector Integrated Network Adapter ConnectorNetwork Cable Requirements Abbreviations and Acronyms Abbreviations and Acronyms 117LVD 118 Abbreviations and AcronymsNIS ROM Abbreviations and Acronyms 119120 Abbreviations and Acronyms Index Index 121See diagnostics 122 IndexIndex 123 124 Index Network Adapter Indicators Front-Panel USB Connector Installing and Removing the BezelInstalling and Removing the Riser Board Installing and Removing the Securing ClipFigure A-1 Table B-2 Serial Connector Pin Assignments 112 Table B-3 Table B-1

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