Dell 745N manual Introduction, Other Documents You May Need

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Introduction

Your system includes the following significant service and upgrade feature:

System diagnostics, which checks for hardware problems (if the system can boot) The following system upgrade options are available:

Processor

Memory

PCI expansion card

Other Documents You May Need

The System Information Guide provides important safety and regulatory information. Warranty information may be included within this document or as a separate document.

The Rack Installation Guide or Rack Installation Instructions included with your rack solution describes how to install your system into a rack.

The Getting Started Guide provides an overview of initially setting up your system.

The User's Guide provides information about system features and technical specifications.

The Administrator's Guide provides system configuration, operation, and management information.

Systems management software documentation describes the features, requirements, installation, and basic operation of the software.

Operating system documentation describes how to install (if necessary), configure, and use the operating system software.

Documentation for any components you purchased separately provides information to configure and install these options.

Updates are sometimes included with the system to describe changes to the system, software, and/or documentation.

NOTE: Always read the updates first because they often supersede information in other documents.

Introduction

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Installation and Troubleshooting GuideAbbreviations and Acronyms Contents Troubleshooting the Video Subsystem Safety First-For You and Your SystemTroubleshooting a Serial I/O Device Troubleshooting System Cooling ProblemsInstalling System Components Dell Enterprise Training and Certification Memory Module Installation GuidelinesIntegrated Network Adapter Connector 115 Returning Items for Warranty Repair or Credit105 106Contents Introduction Other Documents You May NeedIntroduction Obtaining Technical Assistance Indicators, Messages, and Codes Front-Panel Indicators and FeaturesIndicators, Messages, and Codes Hard-drive 2 status indicator Front-Panel Features Hard-drive 0 status indicatorFront-Panel Indicator Codes LED Indicator Description Back-Panel Indicators and FeaturesBlue/amber status indicator Indicators, Messages, and Codes Back-Panel Features Serial connectorPage System Messages Back-Panel LED Codes LED Indicator LED States DescriptionSystem System Messages Causes Corrective ActionsTroubleshooting Your System Figure A-2 for jumper location Guide See Getting HelpYour System. If the problem persists, see Check the Integrated Devices Integrated Drive Controller is enabledFaulty hard drive Replace the hard drive. See Server Module Beep Codes Cause Corrective Action System Beep CodesServer Module Beep Codes Cause Corrective Action Server Module Beep Codes Cause Corrective Action Alert Messages Diagnostics MessagesTroubleshooting Errors and Conflicts Finding Software SolutionsFinding Software Solutions Before You BeginIRQ Assignment Defaults IRQ Line Input ErrorsApplication Conflicts IRQ Assignment ConflictsIRQ11 Finding Software Solutions Using Server Administrator Diagnostics Running the System DiagnosticsSystem Diagnostics Features Running the System DiagnosticsRunning the System Diagnostics When to Use the System DiagnosticsUsing the Custom Test Options System Diagnostics Testing OptionsSelecting Devices for Testing Selecting Diagnostics OptionsViewing Information and Results Safety First-For You and Your System Troubleshooting Your SystemChecking Basic Power Problems External ConnectionsChecking the Equipment Troubleshooting the Video SubsystemTroubleshooting the Mouse Troubleshooting the KeyboardTroubleshooting a Serial I/O Device Troubleshooting Basic I/O FunctionsTroubleshooting a USB Device Troubleshooting a Network AdapterInside the System Responding to a Systems Management Software Alert MessageRemoving and Replacing the Bezel Opening the System Installing and Removing the Bezel Release latchClosing the System Troubleshooting a Damaged System Troubleshooting a Wet SystemTroubleshooting the System Battery Troubleshooting the Power Supply Troubleshooting System Cooling ProblemsTroubleshooting a Fan Troubleshooting Hard Drives Troubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Processor Troubleshooting the System Board Troubleshooting Your System Installing System Components Installing System ComponentsSystem Board Components Cooling Shroud Drac connector System batteryRemoving the Cooling Shroud Processor and heat sinkInstalling the Cooling Shroud System BatteryReplacing the System Battery Cooling shroud Release latchReplacing the Battery Release tab Battery socket Fan AssemblyRemoving the Fan Assembly Installing the Fan Assembly Power Distribution BoardRemoving the Power Distribution Board Installing the Power Distribution BoardRemoving the Power Supply Power SupplyInstalling the Power Supply P1 connector P2 connector Power supply Captive screwConnector Expansion Cards Installing an Expansion CardExpansion card PCI slotInstalling and Removing a Remote Access Controller Riser Board Removing an Expansion CardRemoving the Riser Board Installing the Riser Board Daughter CardRemoving a Daughter Card Daughter card connector LED cable Hard-drive cables Installing a Daughter CardSample Memory Module Configurations Total Memory Module Installation GuidelinesSystem Memory MemoryInstalling Memory Modules Removing Memory Modules Control PanelRemoving the Control Panel Socket Alignment keyInstalling System Components 13. Control Panel Removal Installing the Control PanelProcessor Sata Cable KitsRemoving the Sata Cable Kits Replacing the ProcessorInstalling System Components Securing clips Heat sink Heat-sink posts Processor 14. Installing and Removing the Securing Clip LatchSocket-release lever Pin-1 corner of socket ZIF socket 15. Installing and Removing the Processor in the SocketSystem Board Removing the System Board AssemblyInstalling System Components 16. Removing the System Board and System Board Tray Installing the System Board AssemblyInstalling System Components Installing System Components Configuring the Boot Drive Installing DrivesInstalling Drives Removing a Hard DriveRemoving the Hard-Drive Carrier Release lever Installing a Hard Drive Connecting Hard Drives for RAID Software RAIDHardware RAID Internal Drives Getting Help Online ServicesTechnical Assistance Getting HelpAutomated Order-Status Service AutoTech ServiceTechnical Support Service Contacting Dell Before You CallToll-free 11 45150820 240 530 300-65-55-330660 02 481 9251 481 0800 90604 633 866 440818 980-9-15-397802 2186 27 3287 702301-899-753-0777 09 253 3130825 823 0825 3870825 004 04 99 75 4008844140083 0800441495182108129800 21081298120870 908 1850 54301 204 0870 90681-44-520-1435 81-44-556-4162Toll-free0120-198-433 81-44-556-3894Or 512 5123420808075 Toll-free 0800020 674 45 001-800-882-1519020 674 47 020 674 4223162298 671001-800-507-0962 0800-50-669011 709 Toll-free 800 6011011 706 902 10008 587 70 08 590 0520 140 14 0844 81101344 860 01344 3738001-3605 Toll-free 1-877-DellnetGetting Help Jumpers, Switches, and Connectors Jumpers, Switches, and ConnectorsJumpers-A General Explanation JumpersPasswd System Board JumpersTable A-2. System Board Connectors System Board ConnectorsConnector Description CN3 FanTable A-2. System Board Connectors Description Riser Board ConnectorsDisabling a Forgotten Password Jumpers, Switches, and Connectors Connectors ConnectorsTable B-1. I/O Connector Icons Icon Connector ConnectorsSerial Connector Autoconfiguration Serial ConnectorPS/2-Compatible Keyboard and Mouse Connectors Video Connector Integrated Network Adapter Connector USB ConnectorNetwork Cable Requirements Abbreviations and Acronyms 117 Abbreviations and Acronyms118 Abbreviations and Acronyms LVDAbbreviations and Acronyms 119 NIS ROM120 Abbreviations and Acronyms Index 121 Index122 Index See diagnosticsIndex 123 124 Index Installing and Removing the Bezel Network Adapter Indicators Front-Panel USB ConnectorInstalling and Removing the Riser Board Installing and Removing the Securing ClipFigure A-1 Table B-1 Table B-2 Serial Connector Pin Assignments 112 Table B-3
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