Dell PP38L, 1410, Y727H setup guide Solving Problems, Network Problems

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INSPIRON

Solving Problems

This section provides troubleshooting information for your computer. If you can not solve your problem using the following guidelines, see “Using Support Tools” on page 23 or see “Contacting Dell” on page 34.

Network Problems

Wireless Connections

If the wireless network connection is lost

—Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router.

Wired Connections

If the network connection is lost — The cable is loose or damaged.

•Check the cable to ensure it is plugged in and not damaged.

The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

•Green — A good connection exists between a 10-Mbps network and the computer.

•Orange — A good connection exists between a 100-Mbps network and the computer.

•Off — The computer is not detecting a physical connection to the network.

NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections.

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Contents Inspiron Page SETUP GUIDE Model PP38LSeptember Y727H Contents Getting Help About Your Computer Connect the AC AdapterConnect to the Internet Optional Press the Power Button Windows Vista SetupConnect the Network Cable optional Setting Up a Wired Internet Connection Setting Up a Wireless ConnectionFollow the instructions on the screen to complete the setup Setting Up Your Internet ConnectionTransferring Information to a New Computer Using Your Inspiron Laptop Device Status LightsEnabled Uppercase letter Caps Lock key is enabledKeyboard Status Lights Lights located above the keyboard indicate the followingRight Side Features Optical drive eject button Opens the optical driveLeft Side Features Using Your Inspiron Laptop Computer Base and Display Features Audio Out/ Headphone connectorTouch pad buttons Provide left- Right-click functions like those on a mouseRemoving and Replacing Battery Software Features Customizing Your Energy SettingsProductivity and Communication Entertainment and MultimediaMicrosoft Windows Vista provides three default options Backing Up Your DataCheck the cable to ensure it is plugged in and not damaged Solving ProblemsNetwork Problems Power Problems Solving ProblemsMemory Problems Lockups and Software ProblemsIf you receive an insufficient memory message If a program stops responding End the programClick the program that is no longer responding Click End TaskIf the computer stops responding To perform an operating system shutdownIf you have other software problems Alerts technical support alerts relevant to your computer Using Support ToolsDell Support Center System Messages Keyboard failure Keyboard failure or loose cableHardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveType 1 to start the CD menu and press Enter to proceed Before you Begin Windows Operating System ReinstallationRestoring Your Operating System Reinstalling Windows Vista Click Exit if the Install Windows message appearsFill out the Diagnostic Checklist on Getting HelpDell Support websites Technical Support and Customer ServiceOnline Services AutoTech Service Automated Order-Status ServiceProduct Information Dell Marketing and Sales e-mail addressesDiagnostic Checklist Before You CallContacting Dell Visit support.dell.comGetting Help At support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources Processor Basic SpecificationsSystem Model Memory Video CommunicationsIn-1 Media Card Reader Amplifier Volume controls Program menus Compliant connectorsVideo Hole connector Ieee Pin mini AudioDisplay TouchpadAC Adapter BatteryKeyboard Physical Computer EnvironmentIndex Index Program Compatibility Wizard Page Page 0Y727HA01