Dell Y727H, 1410, PP38L Memory Problems, Lockups and Software Problems, Click Applications

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Solving Problems

Memory Problems

If you receive an insufficient memory message—

Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

See the software documentation for minimum memory requirements. If necessary, install additional memory

(See the Service Manual on the Dell Support website at support.dell.com).

Reseat the memory modules (See the Service Manual on the Dell Support website at support. dell.com) to ensure that your computer is successfully communicating with the memory.

If you experience other memory problems

Ensure that you are following the memory installation guidelines (see the Service Manual on the Dell Support website at support.dell.com).

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Check if the memory module is compatible with your computer. Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see “Basic Specifications” on page 38.

Run the Dell Diagnostics (see “Dell Diagnostics” on page 25).

Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory.

Lockups and Software Problems

If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding — End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

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Contents Inspiron Page SETUP GUIDE Model PP38LSeptember Y727H Contents Getting Help About Your Computer Connect the AC AdapterConnect the Network Cable optional Press the Power Button Windows Vista SetupConnect to the Internet Optional Follow the instructions on the screen to complete the setup Setting Up a Wired Internet ConnectionSetting Up a Wireless Connection Setting Up Your Internet ConnectionTransferring Information to a New Computer Using Your Inspiron Laptop Device Status LightsKeyboard Status Lights EnabledUppercase letter Caps Lock key is enabled Lights located above the keyboard indicate the followingRight Side Features Optical drive eject button Opens the optical driveLeft Side Features Using Your Inspiron Laptop Touch pad buttons Provide left- Computer Base and Display FeaturesAudio Out/ Headphone connector Right-click functions like those on a mouseRemoving and Replacing Battery Productivity and Communication Software FeaturesCustomizing Your Energy Settings Entertainment and MultimediaMicrosoft Windows Vista provides three default options Backing Up Your DataNetwork Problems Solving ProblemsCheck the cable to ensure it is plugged in and not damaged Power Problems Solving ProblemsIf you receive an insufficient memory message Memory ProblemsLockups and Software Problems If a program stops responding End the programIf the computer stops responding Click the program that is no longer respondingClick End Task To perform an operating system shutdownIf you have other software problems Dell Support Center Using Support ToolsAlerts technical support alerts relevant to your computer System Messages Keyboard failure Keyboard failure or loose cableHardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveType 1 to start the CD menu and press Enter to proceed Restoring Your Operating System Windows Operating System ReinstallationBefore you Begin Reinstalling Windows Vista Click Exit if the Install Windows message appearsFill out the Diagnostic Checklist on Getting HelpOnline Services Technical Support and Customer ServiceDell Support websites Product Information AutoTech ServiceAutomated Order-Status Service Dell Marketing and Sales e-mail addressesDiagnostic Checklist Before You CallContacting Dell Visit support.dell.comGetting Help If you need to See Finding More Information and ResourcesAt support.dell.com Finding More Information and Resources System Model Basic SpecificationsProcessor Memory In-1 Media Card Reader CommunicationsVideo Video Hole connector Ieee Pin mini Amplifier Volume controls Program menusCompliant connectors AudioDisplay TouchpadKeyboard BatteryAC Adapter Physical Computer EnvironmentIndex Index Program Compatibility Wizard Page Page 0Y727HA01