Dell Y727H, 1410, PP38L setup guide Using Support Tools, Dell Support Center

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Using Support Tools

NOTE: The instructions in this section are for computers with Windows Vista operating system installed.

Dell Support Center

The Dell Support Center helps you find the service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.

Click the icon in the taskbar to run the application. The home page provides links to access:

•Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system)

•Alerts (technical support alerts relevant to your computer)

•Assistance from Dell (Technical Support with DellConnect™, Customer Service, Training and Tutorials, How-To Help with Dell on Call, and Online Scan with PCCheckUp)

•About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories)

The top of the Dell Support Center home page displays your computer’s model number along with its service tag and express service code.

For more information about the Dell Support Center, see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com.

INSPIRON

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Contents Inspiron Page Model PP38L SETUP GUIDESeptember Y727H Contents Getting Help Connect the AC Adapter About Your ComputerConnect the Network Cable optional Press the Power Button Windows Vista SetupConnect to the Internet Optional Setting Up a Wireless Connection Setting Up a Wired Internet ConnectionFollow the instructions on the screen to complete the setup Setting Up Your Internet ConnectionTransferring Information to a New Computer Device Status Lights Using Your Inspiron LaptopUppercase letter Caps Lock key is enabled EnabledKeyboard Status Lights Lights located above the keyboard indicate the followingOptical drive eject button Opens the optical drive Right Side FeaturesLeft Side Features Using Your Inspiron Laptop Audio Out/ Headphone connector Computer Base and Display FeaturesTouch pad buttons Provide left- Right-click functions like those on a mouseRemoving and Replacing Battery Customizing Your Energy Settings Software FeaturesProductivity and Communication Entertainment and MultimediaBacking Up Your Data Microsoft Windows Vista provides three default optionsNetwork Problems Solving ProblemsCheck the cable to ensure it is plugged in and not damaged Solving Problems Power ProblemsLockups and Software Problems Memory ProblemsIf you receive an insufficient memory message If a program stops responding End the programClick End Task Click the program that is no longer respondingIf the computer stops responding To perform an operating system shutdownIf you have other software problems Dell Support Center Using Support ToolsAlerts technical support alerts relevant to your computer Keyboard failure Keyboard failure or loose cable System MessagesClick Start → Help and Support Hardware TroubleshooterStarting Dell Diagnostics From Your Hard Drive Dell DiagnosticsType 1 to start the CD menu and press Enter to proceed Restoring Your Operating System Windows Operating System ReinstallationBefore you Begin Click Exit if the Install Windows message appears Reinstalling Windows VistaGetting Help Fill out the Diagnostic Checklist onOnline Services Technical Support and Customer ServiceDell Support websites Automated Order-Status Service AutoTech ServiceProduct Information Dell Marketing and Sales e-mail addressesBefore You Call Diagnostic ChecklistVisit support.dell.com Contacting DellGetting Help If you need to See Finding More Information and ResourcesAt support.dell.com Finding More Information and Resources System Model Basic SpecificationsProcessor Memory In-1 Media Card Reader CommunicationsVideo Compliant connectors Amplifier Volume controls Program menusVideo Hole connector Ieee Pin mini AudioTouchpad DisplayKeyboard BatteryAC Adapter Computer Environment PhysicalIndex Index Program Compatibility Wizard Page Page 0Y727HA01