Dell 1410, Y727H, PP38L setup guide If you have other software problems

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Solving Problems

If you have other software problems —

•Back up your files immediately.

•Use a virus-scanning program to check the hard drive or CDs.

•Save and close any open files or programs and shut down your computer through the Start menu.

•Check the software documentation or contact the software manufacturer for troubleshooting information:

––Ensure that the program is compatible with the operating system installed on your computer.

––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

––Ensure that the program is installed and configured properly.

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––Verify that the device drivers do not conflict with the program.

––If necessary, uninstall and then reinstall the program.

If a solid blue screen appears — Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your pointer using the touch pad or mouse, press and hold the power button for atleast 8 to 10 seconds until the computer turns off and then restart your computer.

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Contents Inspiron Page SETUP GUIDE Model PP38LSeptember Y727H Contents Getting Help About Your Computer Connect the AC AdapterPress the Power Button Windows Vista Setup Connect the Network Cable optionalConnect to the Internet Optional Setting Up a Wired Internet Connection Setting Up a Wireless ConnectionFollow the instructions on the screen to complete the setup Setting Up Your Internet ConnectionTransferring Information to a New Computer Using Your Inspiron Laptop Device Status LightsEnabled Uppercase letter Caps Lock key is enabledKeyboard Status Lights Lights located above the keyboard indicate the followingRight Side Features Optical drive eject button Opens the optical driveLeft Side Features Using Your Inspiron Laptop Computer Base and Display Features Audio Out/ Headphone connectorTouch pad buttons Provide left- Right-click functions like those on a mouseRemoving and Replacing Battery Software Features Customizing Your Energy SettingsProductivity and Communication Entertainment and MultimediaMicrosoft Windows Vista provides three default options Backing Up Your DataSolving Problems Network ProblemsCheck the cable to ensure it is plugged in and not damaged Power Problems Solving ProblemsMemory Problems Lockups and Software ProblemsIf you receive an insufficient memory message If a program stops responding End the programClick the program that is no longer responding Click End TaskIf the computer stops responding To perform an operating system shutdownIf you have other software problems Using Support Tools Dell Support CenterAlerts technical support alerts relevant to your computer System Messages Keyboard failure Keyboard failure or loose cableHardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveType 1 to start the CD menu and press Enter to proceed Windows Operating System Reinstallation Restoring Your Operating SystemBefore you Begin Reinstalling Windows Vista Click Exit if the Install Windows message appearsFill out the Diagnostic Checklist on Getting HelpTechnical Support and Customer Service Online ServicesDell Support websites AutoTech Service Automated Order-Status ServiceProduct Information Dell Marketing and Sales e-mail addressesDiagnostic Checklist Before You CallContacting Dell Visit support.dell.comGetting Help Finding More Information and Resources If you need to SeeAt support.dell.com Finding More Information and Resources Basic Specifications System ModelProcessor Memory Communications In-1 Media Card ReaderVideo Amplifier Volume controls Program menus Compliant connectorsVideo Hole connector Ieee Pin mini AudioDisplay TouchpadBattery KeyboardAC Adapter Physical Computer EnvironmentIndex Index Program Compatibility Wizard Page Page 0Y727HA01