Dell PP32LA, P168C, PP32LB specifications Code Description Suggested Remedy Repetitive

Page 28

Code

Description

Suggested Remedy

(repetitive

 

 

short beeps)

 

 

 

 

 

1

BIOS checksum

Contact Dell.

 

failure. Possible

 

 

motherboard failure.

 

2No memory modules 1 If you have two or more memory modules

 

are detected

installed, remove the modules, reinstall one

 

 

module (see your Service Manual on the Dell

 

 

Support website at support.dell.com), and

 

 

then restart the computer. If the computer

 

 

starts normally, reinstall an additional module.

 

 

Continue until you have identified a faulty

 

 

module or reinstalled all modules without

 

 

error.

 

 

2 If available, install good memory of the same

 

 

type into your computer see your Service

 

 

Manual on the Dell Support website at

 

 

support.dell.com).

 

 

3 If the problem persists, contact Dell.

3

Possible

Contact Dell.

 

motherboard failure

 

4RAM Read/Write 1 Ensure that no special memory

 

failure

 

module/memory connector placement

 

 

 

requirements exist (see your Service Manual

 

 

 

on the Dell Support website at

 

 

 

support.dell.com).

 

 

2

Verify that the memory modules that you are

 

 

 

installing are compatible with your computer

 

 

 

(see your Service Manual on the Dell Support

 

 

 

website at support.dell.com).

 

 

3

If the problem persists, contact Dell.

5

Real time clock

1

Replace the battery see your Service Manual

 

failure. Possible

 

on the Dell Support website at

 

battery failure or

 

support.dell.com).

 

motherboard failure.

2

If the problem persists, contact Dell.

28

Troubleshooting

Image 28
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Troubleshooting Software and Hardware Automated Order-Status Service Contents About Your Computer Front ViewKeyboard Security cable slot USB connectors Back View Battery Removal Wireless Switch Setting Up Your Computer Quick SetupSetting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Click Start→Internet Explorer→Connect to the InternetTransferring Information to a New Computer Microsoft Windows XP Operating SystemMicrosoft Windows Vista Under Network and Internet, click Connect to the InternetTo transfer data to the new computer To copy data from the old computerNext To copy data from the old computer Microsoft Windows Vista Specifications USB Lvds Wxga WXGA+ Depending on operating conditions and can be Page G2 or lower as defined by ISA-S71.04-1985 Troubleshooting Power LightsTools Beep CodesCode Description Suggested Remedy Repetitive Error Messages T a Error The hard drive cannot read the dataDo not use these characters in filenames Troubleshooting Troubleshooting Click Uninstall System Messages Drive and try againTroubleshooting Software and Hardware Problems Dell Diagnostics Fix a Problem section, click Hardware TroubleshooterStarting the Dell Diagnostics From Your Hard Drive Click Start→Help and SupportTroubleshooting Power Problems Troubleshooting TipsFollow these tips when troubleshooting your computer Memory Problems Lockups and Software Problems Computer does not start upProgram crashes repeatedly Dell Technical Update Service Dell Support UtilityTroubleshooting Troubleshooting Reinstalling Software DriversIdentifying Drivers Click Properties→Device ManagerReinstalling Drivers and Utilities Returning to a Previous Device Driver VersionProperties Click the Drivers tab→Roll Back Driver Click Start→My Computer→Properties→Hardware→Device ManagerAt the Welcome Dell System Owner screen, click Next You can restore your operating system in the following ways Using Microsoft Windows System RestoreRestoring Your Operating System Starting System Restore Undoing the Last System RestoreUsing Dell Factory Image Restore Dell Factory Image Restore Windows Vista OnlyClick Undo my last restoration and click Next Select Repair Your ComputerUsing the Operating System Media Click Dell Factory Image RestoreReinstalling Software Finding Information Dell Technology Guide About your operating system Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Express Service Code IndexIndex Index Index