Dell PP32LB, P168C, PP32LA specifications Finding Information

Page 53

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries.

Additional information may ship with your computer.

Document/Media/Label

Contents

 

 

Service Tag/Express Service Code

• Use the Service Tag to identify your

The Service Tag/Express Service Code is

computer when you use

support.dell.com or contact support.

located on your computer.

 

 

• Enter the Express Service Code to direct

 

your call when contacting support

 

NOTE: Your Service Tag/Express Service

 

Code is located on your computer.

 

 

Drivers and Utilities Media

• A diagnostic program for your computer

The Drivers and Utilities media is a CD or

• Drivers for your computer

DVD that may have shipped with your

NOTE: Drivers and documentation updates

computer.

can be found at support.dell.com.

 

 

• Notebook System Software (NSS)

 

• Readme files

 

NOTE: Readme files may be included on

 

your media to provide last-minute updates

 

about technical changes to your computer

 

or advanced technical-reference material

 

for technicians or experienced users.

 

 

Operating System Media

Reinstall your operating system

The Operating System media is a CD or

 

DVD that may have shipped with your

 

computer.

 

Finding Information

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Troubleshooting Software and Hardware Automated Order-Status Service Contents Front View About Your ComputerKeyboard Security cable slot USB connectors Back View Battery Removal Wireless Switch Quick Setup Setting Up Your ComputerSetting Up Your Computer Connecting to the Internet Click Start→Internet Explorer→Connect to the Internet Setting Up Your Internet ConnectionMicrosoft Windows XP Operating System Transferring Information to a New ComputerMicrosoft Windows Vista Under Network and Internet, click Connect to the InternetNext To copy data from the old computerTo transfer data to the new computer To copy data from the old computer Microsoft Windows Vista Specifications USB Lvds Wxga WXGA+ Depending on operating conditions and can be Page G2 or lower as defined by ISA-S71.04-1985 Power Lights TroubleshootingTools Beep CodesCode Description Suggested Remedy Repetitive T a Error The hard drive cannot read the data Error MessagesDo not use these characters in filenames Troubleshooting Troubleshooting Click Uninstall Drive and try again System MessagesTroubleshooting Software and Hardware Problems Fix a Problem section, click Hardware Troubleshooter Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Click Start→Help and SupportTroubleshooting Follow these tips when troubleshooting your computer Troubleshooting TipsPower Problems Memory Problems Computer does not start up Lockups and Software ProblemsProgram crashes repeatedly Dell Support Utility Dell Technical Update ServiceTroubleshooting Troubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Click Properties→Device ManagerReturning to a Previous Device Driver Version Reinstalling Drivers and UtilitiesProperties Click the Drivers tab→Roll Back Driver Click Start→My Computer→Properties→Hardware→Device ManagerAt the Welcome Dell System Owner screen, click Next Restoring Your Operating System Using Microsoft Windows System RestoreYou can restore your operating system in the following ways Undoing the Last System Restore Starting System RestoreDell Factory Image Restore Windows Vista Only Using Dell Factory Image RestoreClick Undo my last restoration and click Next Select Repair Your ComputerClick Dell Factory Image Restore Using the Operating System MediaReinstalling Software Finding Information Dell Technology Guide About your operating system Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Getting Help Index Express Service CodeIndex Index Index